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Raul Martinez
Raul Martinez at Universal Hyundai

Raul Martinez | Page 5

Internet Sales Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

Contact Me
not yet
rated
105 Reviews

Dealership Experience

12 yrs, 8 mos

Industry Experience

13 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

105 Reviews

Write a Review

105 Reviews of Raul Martinez

July 02, 2022

Dealership Rating
Employee Rating

Good experience in paying off my leased Hyundai Sonata. All were nice and professional with ma. More

by HAMID CHEFCHAOUNI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos, Simo Bassi

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Jul 05, 2022

Universal Hyundai responded

Hamid, Thank you for choosing Universal Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 22, 2022

Dealership Rating

Buying the car was great. The service department was not. I did not receive what I asked for and got no communication until after. More

by COLONFEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera, Andres Garces, Carlos Mejia, Johnathan Weidner, Francisco Melendez, Giovanni Perez , Rhoda Allen, Gilbert Gregory, Jacob McNeely

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Apr 25, 2022

Universal Hyundai responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 28, 2022

Dealership Rating
Employee Rating

I came for an oil change and a service, I left with a new car. More

by geministoarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel, Cesar Alegre, Carlos DeJesus, Carlos Mejia , Luis Arevalo, Nick Gomez, Jacob Mckinney, Luis Narvaez, Andrew Terry

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Mar 29, 2022

Universal Hyundai responded

Congratulations on your new purchase! Thank you for taking the time to leave us a five-star review. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 05, 2022

Dealership Rating
Employee Rating

Good dealership work with buy car from not bad dealership do business with thank you. More

by Ronak737
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 07, 2022

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 25, 2022

Dealership Rating
Employee Rating

Raul was amazing! He is/was extremely helpful and I would always recommend purchasing from this dealer! More

by MAYAFROZE1992
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 27, 2022

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 12, 2022

Dealership Rating
Employee Rating

Wonderful to work with! Courteous and kind. Quick as well. I was in and out. More

by Heather6981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 14, 2022

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Heather, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 02, 2022

Dealership Rating
Employee Rating

Thank you for helping us get a used car within our budget and with the upgrades. The dealership managers very helpful. More

by CHarris
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Martinez , David Monsalve

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Jan 03, 2022

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 26, 2021

Dealership Rating
Employee Rating

Michael Hernandez was great. He worked hard to make this deal happen. Although I walked out happy w/ my choice of vehicle, I wasn't happy that my inquiry of an online 0 down,0 % apr for 48 mos. No payments More

by Cyndyp2321
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Michael Hernandez

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Dec 27, 2021

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear Michael was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 26, 2021

Dealership Rating
Employee Rating

This location is amazing, they have great customer service. I would definitely recommend this location. More

by giovanicintron
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos

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Nov 28, 2021

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Giovani, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

August 30, 2021

Dealership Rating
Employee Rating

Raul was extremely patient with us as we made our decision. He took his time to show us as much as he could about our new car after we bought it. The car industry is so difficult right now so we are More

by SAS9150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 30, 2021

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Raul, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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