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Raul Martinez
Raul Martinez at Universal Hyundai
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Raul Martinez | Page 4

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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5.0
102 Reviews

Dealership Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

5.0

102 Reviews

Write a Review

102 Reviews of Raul Martinez

November 04, 2022

Dealership Rating
Employee Rating

The seller Raul and all the staff are very attentive and friendly, always looking for comfort and benefit for me with their suggestions and recommendations. More

by MILYGOMEZF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda

Helpful
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Nov 06, 2022

Universal Hyundai responded

Mily, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Raul can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 23, 2022

Dealership Rating
Employee Rating

This dealership has great hard workers and I was pleased with my purchase and the way they treated me More

by Joseph Espinoza
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Weidner

Helpful
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Sep 24, 2022

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 02, 2022

Dealership Rating
Employee Rating

Raul Martinez was amazing! He was very efficient with my time and wasn’t pushy at all, being a first time buyer I was extremely anxious to walk into a dealership knowing all of More

by VICTORIAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Narvaez, Simo Bassi

Helpful
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Sep 05, 2022

Universal Hyundai responded

Victor, Thanks for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that Raul was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 02, 2022

Dealership Rating
Employee Rating

Raul was very sweet and very direct, he tried every option to help me buy my first car. He was very upfront about everything. More

by MARIAH.JOHNSON27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Redford, Christopher Johnson

Helpful
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Sep 05, 2022

Universal Hyundai responded

Mariah, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. Raul and our team truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 31, 2022

Dealership Rating
Employee Rating

Raúl was very helpful and had all the knowledge of the feature of vehicle he guide us thru everything More

by ALBERT PIETRI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda

Helpful
Report | Print
Aug 01, 2022

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 24, 2022

Dealership Rating
Employee Rating

Great service was offered to me at universal Hyundai. Highly recommend going there. Good service More

by PMLOPEZC2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman, Brian Cortes, Austin Nero

Helpful
Report | Print
Jul 25, 2022

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 09, 2022

Dealership Rating

Worst car buying experience of my life. Found lot of half truths and lies in the things said to me. Being forced into a deal after you discover the dealerships lies is not a good experience More

by ERIKHILL833
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Simo Bassi

Helpful
Report | Print
Jul 12, 2022

Universal Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you were willing to continue the conversation, Erik, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Jul 22, 2022

ERIKHILL833 responded

You can contact me at zor@zortechlabs.com - It has been at a month and I am still really pissed. I am not happy with Universal Hyundia, and I am not happy with Hyundai.

July 02, 2022

Dealership Rating
Employee Rating

Good experience in paying off my leased Hyundai Sonata. All were nice and professional with ma. More

by HAMID CHEFCHAOUNI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos, Simo Bassi

Helpful
Report | Print
Jul 04, 2022

Universal Hyundai responded

Hamid, Thank you for choosing Universal Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 22, 2022

Dealership Rating

Buying the car was great. The service department was not. I did not receive what I asked for and got no communication until after. More

by COLONFEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Ramces Rivera, Rhoda Allen, Andres Garces, Gilbert Gregory, Carlos Mejia, Johnathan Weidner, Francisco Melendez, Giovanni Perez

Helpful
Report | Print
Apr 25, 2022

Universal Hyundai responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 28, 2022

Dealership Rating
Employee Rating

I came for an oil change and a service, I left with a new car. More

by geministoarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel, Luis Narvaez, Cesar Alegre, Carlos DeJesus, Carlos Mejia, Nick Gomez , Luis Arevalo, Jacob Mckinney, Andrew Terry

Helpful
Report | Print
Mar 29, 2022

Universal Hyundai responded

Congratulations on your new purchase! Thank you for taking the time to leave us a five-star review. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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