Raul Martinez
Raul Martinez at Universal Hyundai

Raul Martinez | Page 4

Internet Sales Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

Contact Me
not yet
rated
105 Reviews

Dealership Experience

12 yrs, 8 mos

Industry Experience

13 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

105 Reviews

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105 Reviews of Raul Martinez

November 19, 2022

Dealership Rating
Employee Rating

I am so happy that you had the one car with color and extras that I was looking for. The icing on the cake was the zero percent financing! That made me pull the trigger! Now I am enjoying my Red Beauty More

by VSECRETRIOS50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2022

Universal Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Raul and our team could make this a top-notch experience. We hope you enjoy your new "Red Beauty", and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 12, 2022

Dealership Rating
Employee Rating

Raúl Martínez is a good seller thanks for you help. Thanks for the best atención More

by DAYI94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 13, 2022

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Raul met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 06, 2022

Dealership Rating
Employee Rating

Best dealership in Orlando! Great customer service, friendly, attentive and they really cater to your needs. More

by WHITNEYCROOKE0620
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Universal Hyundai responded

Whitney, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 04, 2022

Dealership Rating
Employee Rating

The seller Raul and all the staff are very attentive and friendly, always looking for comfort and benefit for me with their suggestions and recommendations. More

by MILYGOMEZF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda

Nov 07, 2022

Universal Hyundai responded

Mily, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Raul can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 23, 2022

Dealership Rating
Employee Rating

This dealership has great hard workers and I was pleased with my purchase and the way they treated me More

by Joseph Espinoza
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Weidner

Sep 24, 2022

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 02, 2022

Dealership Rating
Employee Rating

Raul was very sweet and very direct, he tried every option to help me buy my first car. He was very upfront about everything. More

by MARIAH.JOHNSON27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Johnson , Robert Redford

Sep 05, 2022

Universal Hyundai responded

Mariah, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. Raul and our team truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 02, 2022

Dealership Rating
Employee Rating

Raul Martinez was amazing! He was very efficient with my time and wasn’t pushy at all, being a first time buyer I was extremely anxious to walk into a dealership knowing all of More

by VICTORIAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi , Luis Narvaez

Sep 05, 2022

Universal Hyundai responded

Victor, Thanks for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that Raul was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 31, 2022

Dealership Rating
Employee Rating

Raúl was very helpful and had all the knowledge of the feature of vehicle he guide us thru everything More

by ALBERT PIETRI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda

Aug 01, 2022

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 24, 2022

Dealership Rating
Employee Rating

Great service was offered to me at universal Hyundai. Highly recommend going there. Good service More

by PMLOPEZC2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 09, 2022

Dealership Rating

Worst car buying experience of my life. Found lot of half truths and lies in the things said to me. Being forced into a deal after you discover the dealerships lies is not a good experience More

by ERIKHILL833
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Simo Bassi

Jul 12, 2022

Universal Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you were willing to continue the conversation, Erik, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Jul 22, 2022

ERIKHILL833 responded

You can contact me at zor@zortechlabs.com - It has been at a month and I am still really pissed. I am not happy with Universal Hyundia, and I am not happy with Hyundai.

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