Ray Alvarez
Ray Alvarez at Puente Hills Hyundai

Ray Alvarez | Page 5

Internet Sales

Puente Hills Hyundai

17621 Gale Avenue
City Of Industry, CA 91748

4.8
256 Reviews
4.8

256 Reviews

Write a Review

Dealership Experience

7 yrs, 2 mos

Industry Experience

31 yrs, 9 mos

Specialties & Trainings

Internet Manager, Costco Auto Program Manager

256 Reviews of Ray Alvarez

February 04, 2025

Dealership Rating
Employee Rating

The service depart representatives are terrible. I hate having to get my auto serviced here. When I absolutely have to, I cringe having to deal with their staff. The reps lack solid communication sk More

by J.Walls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 05, 2025

Puente Hills Hyundai responded

Hi J. sorry to read your review about your recent experience working with our store. Please feel free to contact Sean K. in our service department with any questions you might have. Thank you, PH Hyundai Management

January 31, 2025

Dealership Rating
Employee Rating

Great service. Thanks for taking care of the recall issue on my car quickly. Had another issue that I am waiting to hear back on for a part that needed to be orde More

by Pabuzalaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jae Lee

Feb 03, 2025

Puente Hills Hyundai responded

You bet! Glad our team was able to resolve the recall quickly and you are now safely back on the road. Have a great day. PH Hyundai Management

January 24, 2025

Dealership Rating
Employee Rating

Great service! Fast and good i really recommend who ever want to get a lease More

by SHIRHA2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 19, 2025

Dealership Rating
Employee Rating

They don’t listen and snuck in the extended warranty without my approval limited English More

by LUISCERVANTES631
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 10, 2025

Dealership Rating
Employee Rating

Es un buen servicio y me gustan las instalaciones todo muy limpio y comodidad para toda la familia More

by cardenasjoseluis606
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonny Lam

January 01, 2025

Dealership Rating
Employee Rating

James Park have tried so hard to meet my needs. Thank uou for his hard and patience work More

by GRACEMAMA2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 21, 2024

Dealership Rating
Employee Rating

Had a great experience! Was in and out as quickly as possible, everything matched exactly as we discussed on the phone. Would definitely come back next time! More

by DDAI2345
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hanzel Fraguere

December 19, 2024

Dealership Rating
Employee Rating

I did not feel pressured to buy and Ray was a pleasure to work with. Helpful, kind and knowledgeable. More

by WESEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hanzel Fraguere , Emily Rojas

December 05, 2024

Dealership Rating
Employee Rating

Great service! Will definitely buy another car here! Everybody is great ! Beyond helpful ! So awesome More

by RONPALACIOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 29, 2024

Dealership Rating
Employee Rating

The whole experience was a pleasure. Ray was awesome he listened to my expectations and needed and made sure I was as accommodated. What he promised was absolutely delivered More

by REELGEALIC
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hanzel Fraguere

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