Rebecca Shelton | Page 3

On time for pick up and no issues with car afterwards. Very pleased with service. Very pleased with service. More

by LARSENTI Verified Customer Verified Customer

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The tech left dirty handprints all over the passenger seat of my car while changing the air filters. Nothing that won't come out with soap and water, but still frustrating. seat of my car while changing the air filters. Nothing that won't come out with soap and water, but still frustrating. More

by CDOUGLASN Verified Customer Verified Customer

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quick and efficient! all the ladies were most pleasant and seemed very knowledgeable. can’t wait for next oil change all the ladies were most pleasant and seemed very knowledgeable. can’t wait for next oil change More

by DAIZYMAIL Verified Customer Verified Customer

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They seem to be just going through the motions. Their actions do not match the criteria on the surveys. Their actions do not match the criteria on the surveys. More

by RJACQUES37 Verified Customer Verified Customer

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The service department was well organized and efficient checking in my car and when I came to pick it up. checking in my car and when I came to pick it up. More

by MJANNBRETT Verified Customer Verified Customer

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I sent Randi Desantis an email to state how incredibly happy I was with the service department. they know their job and are so professional. my car was done, a rental given, and all on time! happy I was with the service department. they know their job and are so professional. my car was done, a rental given, and all on time! More

by PAMENRIGHTRN Verified Customer Verified Customer

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First time here. Very clean, neat and professional dealership. Although, quite slow. Told it would be approximately 1 hour wait for an oil change and ended up bein Very clean, neat and professional dealership. Although, quite slow. Told it would be approximately 1 hour wait for an oil change and ended up being 1 hr. and 40 minutes. A little short of an hour or a little over would be acceptable. What ever happened to under promising and over delivering? If it’s going to be 2 hours, just tell me. More

by Rick Verified Customer Verified Customer

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Very good people and helpful and a good maintenance team service was great thanks you service was great thanks you More

by DONALDRHOADES1965 Verified Customer Verified Customer

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I brought in my Hyundai for an ABS recall (Campaign 188) in 2020 and a 'relay kit' was installed for no charge. The invoice provided stated that all repairs carried a 12 month or 12,000 mile warranty on the in 2020 and a 'relay kit' was installed for no charge. The invoice provided stated that all repairs carried a 12 month or 12,000 mile warranty on the repair. In early 2023 the ABS dash warning light came on and also the check engine light would come on for a period of time. Although 12 months had passed, less than 12,000 additional miles had been added since the repair, so I thought I had a warranty on the past repair. I scheduled an appointment to have my car seen and was informed I would be charged $155. I was told that the warranty had expired. Needed ABS repair was estimated at $3553 on 8-14-2023. My trust feels betrayed that the warranty was not honored. More

by IAS0 Verified Customer Verified Customer

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professional, courteous, and would highly recommend. Maple Hill takes service to another level! Thank you Maple Hill takes service to another level! Thank you More

by KESEL1 Verified Customer Verified Customer

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