Rebecca Shelton
Rebecca Shelton at Maple Hill Auto Group
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Rebecca Shelton | Page 4

Service Advisor

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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4.7
89 Reviews

Dealership Experience

2 yrs, 7 mos

4.7

89 Reviews

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89 Reviews of Rebecca Shelton

August 11, 2023

Dealership Rating
Employee Rating

It was a pleasant experience. Everyone was so very friendly and helpful. I will be back. More

by deeheiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2023

Maple Hill Auto Group responded

Thank you! We look forward to assisting you in the future.

August 10, 2023

Dealership Rating
Employee Rating

My Genesis dealer has been closed in Fort Wayne and I was recommended to Maple Hill by Genesis. Rebecca met me at my car and greeted me. Highly Professional. I enjoyed my experience and they will be my More

by SCOTT@SCOTTKLEIN.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2023

Maple Hill Auto Group responded

Welcome to Maple Hill Auto Group Scott. We are happy to hear we will be assisting you in the future.

August 08, 2023

Dealership Rating
Employee Rating

Awesome team, lovely to work with, they took great care of my vehicle. Excellent customer service and a seeming willingness to go over and beyond. Would definitely recommend them. More

by LCGen2022GV80
Recommend Dealer
Yes

Other Employees Tagged: Sadie Hisey

Aug 08, 2023

Maple Hill Auto Group responded

Thank you for taking the time to give us such an amazing review. We truly appreciate it. We look forward to assisting you in the future.

August 01, 2023

Dealership Rating
Employee Rating

Friendly staff. Vehicle work done in a timely manner. Appreciated the use of a loaner car . More

by misterbeano59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

Maple Hill Auto Group responded

Thank you!

July 28, 2023

Dealership Rating
Employee Rating

I always get good service with them. I am happy to give feedback but don’t like to write comments More

by LEONSE54
Recommend Dealer
Yes
Jul 31, 2023

Maple Hill Auto Group responded

Thank you for the great review. We appreciate your business!

July 04, 2023

Dealership Rating
Employee Rating

Maple Hill auto works like dealers did 40 years ago. That means that you are treated with respect and kindness, things are done on time, and people do what they say. More

by RICH TANIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Maple Hill Auto Group responded

We are so happy to hear that you feel this way. We look forward to working with you in the future. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 29, 2023

Dealership Rating
Employee Rating

Love all the women in the service department . Good service. Thanks so much .the car wash was helpful More

by psfd444
Service Price Transparency
Recommend Dealer
Yes
Jun 29, 2023

Maple Hill Auto Group responded

Thank you! We appreciate you taking the time to leave a review. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

Jun 30, 2023

psfd444 responded

Yes I forgot to mention that I had one of my rims damaged by a valley parker. They're looking at Replacing the rim I have a GV80 with the prestige in advance package 22 inch rims. Can you advise the total replacement costs to Have the rim replaced and installed? Thank you

June 28, 2023

Dealership Rating
Employee Rating

Very thorough and friendly service. Provided good transportation too. Will continue to use and recommend More

by JUANDA
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Randy Kim

Jun 28, 2023

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 21, 2023

Dealership Rating
Employee Rating

Employees are very attentive to guests requests. They are smiling and couterous. Good day for all. More

by BRIDGETT
Service Price Transparency
Recommend Dealer
Yes
Jun 21, 2023

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 15, 2023

Dealership Rating
Employee Rating

Pleasant staff, quick service. Clean wait area, coffee was strong, informative staff, soft cushioned chairs=15 More

by BHATFIELD24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Maple Hill Auto Group responded

Thank you for taking the time to leave a review. We're happy to hear that your service experience was so great. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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