Richard Brabo

Great price on the car with a very knowledgeable staff Great communication and easy to deal with. Great communication and easy to deal with. More

by u2ssuck Verified Customer Verified Customer

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Everyone I worked with was friendly and straightforward and transparent Transparent about pricing and financing options. Richard was able to work with me on locating the right car we wanted. and transparent Transparent about pricing and financing options. Richard was able to work with me on locating the right car we wanted. More

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I knew the price of the vehicle before I got there and didn't plan to negotiate. Wanted a smooth in and out sale. When I got there the second sales manager left early even though it was busy. I told the s didn't plan to negotiate. Wanted a smooth in and out sale. When I got there the second sales manager left early even though it was busy. I told the salesman to not bother to try to sell me any of the extra extended warranty or the clear coat, etc cause I'm going to say no. He told me that they still had to try to sell it. I said no after waiting for almost two hours for the sales manager. Then after everything we were sitting with the finance manager who tried to sneak over $1000 dollars in extra crap I didn't agree to pay for like etched serials number. The entire sale seemed slimy. The people showing the vehicle were great however. It took over 4 hours to buy the car that I traveled from the east bay to buy. Not great ! More

by dubinsky Verified Customer Verified Customer

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Very professional, Richard made the deal easy Toyota is the way to go Most excellent the way to go Most excellent More

by Ferfes Verified Customer Verified Customer

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Good experience, Finance took long time to get there. Longest time at a Dealership. 4 hours. Rough. Longest time at a Dealership. 4 hours. Rough. More

by tastech61 Verified Customer Verified Customer

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I have problem with pay in check but it still show up money in financial backup. The financial guy did not explain to us . I called in but nobody pick up the phone. I had to drive back to dealer 2nd time money in financial backup. The financial guy did not explain to us . I called in but nobody pick up the phone. I had to drive back to dealer 2nd time and asked them More

by quenguyen2000 Verified Customer Verified Customer

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Straightforward and honest and appreciate how upfront everything was. Richard also explained the car in detail and all of its features which was a great help everything was. Richard also explained the car in detail and all of its features which was a great help More

by minniexnhat Verified Customer Verified Customer

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I’ve been impressed with the patience, honesty and professionalism at SCT. John Said, successful upheld my previous experiences. professionalism at SCT. John Said, successful upheld my previous experiences. More

by L Verified Customer Verified Customer

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True to their claim as Santa Cruz Community Toyota dealer. Everyone I spoke to or dealt with went out of their way to make buying a certified Toyota for the first time an easy process. They were deter dealer. Everyone I spoke to or dealt with went out of their way to make buying a certified Toyota for the first time an easy process. They were determined to get me into something safe and reliable for my commute for a new teaching position. All my thanks for making this all possible. All my thanks I’ll be back again for sure as I live in and adore our community. The very grateful one… More

by Ella B Verified Customer Verified Customer

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They were very helpful and did not pressure me, answered all of my questions clearly. I got a fair deal for my trade in and am very happy with the transaction. all of my questions clearly. I got a fair deal for my trade in and am very happy with the transaction. More

by mmd0 Verified Customer Verified Customer

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