Richard Chila

Standard “high volume” dealership. Sales staff doesn’t ask enough to know your needs, finance staff is unprofessional. Good price on vehicle, poor experience otherwise. Sales staff doesn’t ask enough to know your needs, finance staff is unprofessional. Good price on vehicle, poor experience otherwise. More

by BRIAN.WELLER2610 Verified Customer Verified Customer

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Dell Toyota is in my opinion the best Toyota dealership in the area by far. From sales, to finance, to service Dell is very professional, detail oriented, and focused on the customer. See John Norris in Sa in the area by far. From sales, to finance, to service Dell is very professional, detail oriented, and focused on the customer. See John Norris in Sales for a great buying experience. More

by Mike C. Verified Customer Verified Customer

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Adrian and the rest of the team make the car buying experience stress free, and absolutely do their most to make the experience more than just a purchase. experience stress free, and absolutely do their most to make the experience more than just a purchase. More

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Great service, my service advisor Shawn took real good care of me. He always know what I need and take care of me. care of me. He always know what I need and take care of me. More

by KENTRAN042016 Verified Customer Verified Customer

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Sell staff are willing to work with you and very patience. I hope DEL Toyota has a good and honest services after the sell. patience. I hope DEL Toyota has a good and honest services after the sell. More

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Sales staff was very knowledgeable and friendly. They were willing to try and meet me where I was on the leasing deal versus being closed minded. I never felt uncomfortable. The pick up of the car w They were willing to try and meet me where I was on the leasing deal versus being closed minded. I never felt uncomfortable. The pick up of the car was quick as well. I will check in with them again when I’m ready to get another vehicle. More

by NAMOROSO153 Verified Customer Verified Customer

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Adrian and Patrick are fantastic. Great experience from start to finish, they have a great selection of new and used cars and trucks. Go see Adrian. Great experience from start to finish, they have a great selection of new and used cars and trucks. Go see Adrian. More

by Carlos T Verified Customer Verified Customer

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The overall dealership experience was positive. I do believe I got a great deal on the new truck I purchased but I do have comments about the used car trade in offer process. Before coming in I uti I do believe I got a great deal on the new truck I purchased but I do have comments about the used car trade in offer process. Before coming in I utilized the trade value tool on the del Toyota website which provided me an initial estimate I was Happy with and understood was based on the car being what I described. I was confident that I accurately described the condition of my car and that as long as no issues were discovered during the appraisal in person the estimated offer provided to me using the del Toyota trade offer tool is what I expected (31372).I was disappointed to find out that the trade offer presented to me was not realistic at all since the used sales car manager said the highest they could even offer was 30400. this is regardless of the car’s conditions. I realized that the offer provided to me online didn’t matter. I felt as if the number offered online by del Toyota is really provided to entice customers to come in and the dealership has no intention of possibly giving the offer online regardless of the condition. This seems like a very untruthful tactic and am quite disappointed. I expressed my concerns to the sales men and financial manager and was told that the Kelley blue book tool linked to the del Toyota website is never accurate and than another auction tool is what is used to appraise the car. If this is the case del Toyota should remove this tool from their website rather than allowing customers to utilize it only to get them into the dealership with the hopes of receiving that offer. More

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The dealership has a very friendly environment. Salesman “Jaime “ was very good and a tentative . I would recommend it to others. Salesman “Jaime “ was very good and a tentative . I would recommend it to others. More

by albertr1 Verified Customer Verified Customer

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We had a great experience buying our new (used) Tacoma. There was no pressure from any sales people. Mason was friendly, engaging and helpful in describing the vehicle,options, features, warranties, etc. T There was no pressure from any sales people. Mason was friendly, engaging and helpful in describing the vehicle,options, features, warranties, etc. The sales manager was a little more high-pressure, but not the worst I’ve experienced-by far, and in the end, he worked with us, and I believe we got a great deal. More

by RUNNINGBILL71 Verified Customer Verified Customer

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