Richard Klaben | Page 62

Thank you Tim Sterling! Purchasing a new car is never easy. So happy that Tim was able to answer all my questions since I have never owned a Lincoln before. Thank you Tim f Purchasing a new car is never easy. So happy that Tim was able to answer all my questions since I have never owned a Lincoln before. Thank you Tim for your patience! More

by talliho Verified Customer Verified Customer

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Great Experience! It was a pleasure to work with Louis. My daughter and I both bought a car. He was very patient, honest, and very engaging. It's only been a few da It was a pleasure to work with Louis. My daughter and I both bought a car. He was very patient, honest, and very engaging. It's only been a few days since we bought our cars, and Louis has contacted me to make sure that we were both still happy with our purchase. Everyone that I came into contact with was so courteous, friendly and knowledgeable. More

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New Car I was in the market for a new car when mine decided to give out its transmission! Louis Polos was such a great help. He made sure I left with exactly I was in the market for a new car when mine decided to give out its transmission! Louis Polos was such a great help. He made sure I left with exactly what I went in there looking for. He took time to explain everything about the car to me. I am so much happier in my Ford Escape and thanks to Klaben! More

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Amazing experience! Going on my second lease and third car from klaben. I love the group I work with. They take amazing care of me and always get me in the car that I Going on my second lease and third car from klaben. I love the group I work with. They take amazing care of me and always get me in the car that I want!! More

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Excellent Service and staff My Ford Focus was not performing the way it should have; the transmission had given me problems from day one. Understanding that my vehicle had some My Ford Focus was not performing the way it should have; the transmission had given me problems from day one. Understanding that my vehicle had some issues beyond my control, Rich Klaben offered me some solutions to put me in a car that would work for me, not against me. Despite being outside of my warranty and despite the less-than-perfect condition my car was in, Mr. Klaben allowed me to trade in my car with no hassles. I was able to purchase a car that was perfect for me -- perfect fit, checked all the right boxes, and perfect price. I cannot say enough about my experience with Klaben Ford. The entire staff worked with me and my needs. Louis Polos and Chris Volk were patient with me and did not minimize what I found important in a vehicle. I felt that I received the personal attention everyone deserves when making a purchase like this. More

by CHRISTINAMGARY Verified Customer Verified Customer

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Ease of buying I was in and out in an hour and a half .. They where fast , friendly and great customer service .. Would most definitely recommend u check them out .. I was in and out in an hour and a half .. They where fast , friendly and great customer service .. Would most definitely recommend u check them out .. Gret prices and great customer service More

by coulter.patrick6 Verified Customer Verified Customer

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Went above and beyond Chris Volk exceeded my service expectations! I will always be a customer thanks to him and Rich Klaben! They did the impossible for me and made it hap Chris Volk exceeded my service expectations! I will always be a customer thanks to him and Rich Klaben! They did the impossible for me and made it happen! Treated me as if I was family! More

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Customer for Life This was our second lease purchase experience with Doug Carter and it was so easy! Our situation is somewhat complicated but Doug made it work and tre This was our second lease purchase experience with Doug Carter and it was so easy! Our situation is somewhat complicated but Doug made it work and treated us with respect and patience. He really listened to us and provided options that met our needs. He respected our budget and time. Our financing manager, Jenn Bowen, was very thorough but also funny and relatable. From the time we walked in until the time we drove away in our beautiful new vehicles, the entire staff was awesome! And to top it off were able to meet Rich's dog! We'll be back for sure. More

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Party with the Klaben Men I travel from Warrensville Ht, Oh just 2 buy a car from the friendly people at this dealership it is always a joy. I love the plsce. MIKE is ok I travel from Warrensville Ht, Oh just 2 buy a car from the friendly people at this dealership it is always a joy. I love the plsce. MIKE is ok 2 More

by Weezie Verified Customer Verified Customer

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Great Experience My purchase was "on-Line from the West Coast. I'm so impressed with the ease of this purchase. Both Chris and Christine assisted me all through my p My purchase was "on-Line from the West Coast. I'm so impressed with the ease of this purchase. Both Chris and Christine assisted me all through my purchase and made it so easy. They were courteous and instilled my confidence with them. I recommend Klaben Lincoln to everyone. More

by 2isabell Verified Customer Verified Customer

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