I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 7 mos
Industry Experience
52 yrs, 8 mos
940 Reviews
Write a Review940 Reviews of Richard Klaben
August 07, 2018
Best in Class Ford Dealer Professional, efficient, friendly, clean dealership. All interactions were positive. I would definitely recommend this dealership for sales or service Professional, efficient, friendly, clean dealership. All interactions were positive. I would definitely recommend this dealership for sales or service. Thanks to all the hard working professionals at Klaben Ford. More
Other Employees Tagged: Carl Bujorian, Tom Alcorn, Sean Bradford , Mario Palomba
August 06, 2018
Ford Edge Service As always Mona Crook did a great job along with the rest of the service employees. Been coming to Klaben since 1996. Enjoy ever minute. Especially wor As always Mona Crook did a great job along with the rest of the service employees. Been coming to Klaben since 1996. Enjoy ever minute. Especially working with Dave Mott and Rick Klaben! More
Other Employees Tagged: Mona Crooks , Dave Mott
August 02, 2018
Mr. Tim Sterling is the man!!! Tim once again has provided a great sale experience. Everything was simple and easy.This is car number 4 that we have leased with him and I plan on se Tim once again has provided a great sale experience. Everything was simple and easy.This is car number 4 that we have leased with him and I plan on seeing him again! Special thanks to Richard for the great deal also!!! More
Other Employees Tagged: Tim Sterling, Jennifer Bowen
July 25, 2018
Fantastic people Can't say enough positives about the Klaben experience. It's evident they care about your decision, and guide you through the purchase process (don't Can't say enough positives about the Klaben experience. It's evident they care about your decision, and guide you through the purchase process (don't push). I'd highly recommend Klaben to anyone considering a new or used vehicle purchase + the service shop equals the excellence of the sales team. More
Other Employees Tagged: Mona Crooks, Kim Wolfram, Artie Gissinger, Carl Bujorian, Christine Klaben, Jennifer Bowen , Doug Carter, Mike Cooney, Kenny King
July 24, 2018
Great Experience I had a great experience buying my new car! Branden Johnson was awesome! I also appreciate everything Mr. Klaben did to help me get into my new car to I had a great experience buying my new car! Branden Johnson was awesome! I also appreciate everything Mr. Klaben did to help me get into my new car too! Jennifer was super friendly and explained everything thoroughly. More
Other Employees Tagged: Jennifer Bowen , Branden Johnson
July 23, 2018
My Klaben experience The entire team at Klaben are truepro’s in Every sense of the word. It starts with Richard Klaben and everyone of his employees make for a wonderful e The entire team at Klaben are truepro’s in Every sense of the word. It starts with Richard Klaben and everyone of his employees make for a wonderful experience and the reason I have ONLY bought from Klaben for the past 15 years. More
Other Employees Tagged: Sean Bradford , Doug Carter
July 23, 2018
Great Employees Nate & Matt were friendly and helpful. They spent all afternoon working out different options on several cars to get to a price that I was comfortabl Nate & Matt were friendly and helpful. They spent all afternoon working out different options on several cars to get to a price that I was comfortable with. I ended up with my dream car and couldn't be happier. More
Other Employees Tagged: Nate Bryant, Denise Miller, Matt Moyers
July 22, 2018
I was in to get my new lease Klaben has always been the place where I lease my cars. I trust this dealership in giving me the best deal and customer service that anyone could ask Klaben has always been the place where I lease my cars. I trust this dealership in giving me the best deal and customer service that anyone could ask for. Thank you! More
Other Employees Tagged: Mona Crooks, Christine Klaben , Mike Cooney
July 21, 2018
Exceptional Customer Satisfaction For a stress free car buying experience stop in Klaben’s. I was involved in an accident (driver ran into me) and my car sustained considerable damage. For a stress free car buying experience stop in Klaben’s. I was involved in an accident (driver ran into me) and my car sustained considerable damage. The Klaben team had previously serviced and repaired my car and I knew I could depend on them. Richard and Artie assessed the situation, patiently explained my options, worked with the insurance company and eliminated a stressful situation. I settled on a new car and the price was more than fair. Everyone from the collision center, sales, finance and management could not have been more helpful and ensure that I made the best decision for me. Richard’s team puts the customer first. If you are looking for an exceptional car buying experience, stop in Klaben’s - you won’t be disappointed! More
Other Employees Tagged: Artie Gissinger, Christine Klaben , Doug Carter, Mike Cooney
July 20, 2018
Great Leasing Experience We appreciate the knowledge of the staff and the efficiency of getting us the vehicle we wanted at favorable price and terms. Very good overall experi We appreciate the knowledge of the staff and the efficiency of getting us the vehicle we wanted at favorable price and terms. Very good overall experience. More
Other Employees Tagged: Tim Sterling, Christine Klaben, Louis Polos , Andy Bellian

