Rick Johnson | Page 5

I always receive exceptional service from Rick and his team! They keep you informed during the process and are great to work with. team! They keep you informed during the process and are great to work with. More

by Lacie Verified Customer Verified Customer

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These guys are the best! ! From my used 1991 Honda Civic, the first time I used Honda Parts, Scott Wilson was my go to guy and Gordon Eddy was my technician, to my first bra ! From my used 1991 Honda Civic, the first time I used Honda Parts, Scott Wilson was my go to guy and Gordon Eddy was my technician, to my first brand new car, 2009 Honda Civic, and then I bought my current 2016 Honda Accord, and I've never taken my vehicles anywhere else. Thanks for always taking such good care of me and my vehicles!! More

by LISAMARTIN393 Verified Customer Verified Customer

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Knowledgeable, friendly and excellent service. Listen what's customer needs and explaining what's best for customer. Rick is the BEST manager leads a great group. Frank is very excellent employee Listen what's customer needs and explaining what's best for customer. Rick is the BEST manager leads a great group. Frank is very excellent employee who makes customer feels satisfying for the service customer received. As a royal customer, I thank you so much for these many years your team helps all service needed and done a very excellent job, appreciated. Million of thanks. More

by ROCKSCFISHDM Verified Customer Verified Customer

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I love getting my car serviced at ken garf! The staff there is always very helpful and friendly. They keep my Hondas running smoothly and reliably. The staff there is always very helpful and friendly. They keep my Hondas running smoothly and reliably. More

by npendleton801 Verified Customer Verified Customer

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My experience with this dealer whether it be purchasing new, used or service dept has been great. Super nice people to work with and they make sure you are happy with your experience new, used or service dept has been great. Super nice people to work with and they make sure you are happy with your experience More

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They are very helpful and honest. Would definitely go back again if needing another car. Would definitely go back again if needing another car. More

by SCJOJE Verified Customer Verified Customer

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Rick Johnson and Frank Perez at Ken Garff Honda Riverdale were great to work with. They made sure that my car was fixed before returning it to me. The service department went above and beyond, fixed my light were great to work with. They made sure that my car was fixed before returning it to me. The service department went above and beyond, fixed my light, vacuumed, and washed my car. I was happy with the service that I received during my last visit! More

by daanderson1 Verified Customer Verified Customer

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I've worked closely with the service department for some years and I've generally been satisfied with the service team. Most recently I was not completely satisfied with the level of communication or the fa years and I've generally been satisfied with the service team. Most recently I was not completely satisfied with the level of communication or the fact that I had to reschedule maintenance to be completed at a later date. Which was not convenient and I was somewhat irritated. Rick immediately reached out in regards to my concerns. Not just to discuss my concerns but to have everything squared away with as little complication or inconvenience as possible. We were able to get everything sorted out. Frank Perez, my service advisor was direct and professional when addressing my concerns and explaining all labor and costs in detail. They won my trust and my business back. Complaints are scarcely acknowledged or made right, especially today. So I am grateful for the honesty and sincerity of the staff. I would rate the level of customer service demonstrated by Frank and Rick as well above average. Thanks for listening and for choosing to make things right. More

by bianca.tmobile Verified Customer Verified Customer

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I love the service dept at Ken Garff Honda Riverdale. Rick runs a great group. The guys up front are very customer service oriented, and will go out of their way to make sure you are taken care of. The p Rick runs a great group. The guys up front are very customer service oriented, and will go out of their way to make sure you are taken care of. The parts counter will take time to answer your questions, and help you find the parts you need. Nothing but good to say about the dept. Except the manager is an LA Lakers fan. Go Celtics! 🤣 More

by MIGHTYBROOM Verified Customer Verified Customer

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Rick is awesome and the main reason I keep coming is because I trust him! because I trust him! More

by scrappintrisha Verified Customer Verified Customer

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