231 Reviews
Write a Review231 Reviews of Rick Johnson
March 12, 2022
Ken Garff in Riverdale has been an exceptional service department for both of my Hondas. However, the last visit to have the alternator replaced on my FIT was expensive. If I hadn't received a mailer fr department for both of my Hondas. However, the last visit to have the alternator replaced on my FIT was expensive. If I hadn't received a mailer from you for a discount I may have went to a local mechanic. A word to the wise, Your service is exceptional, especially the phone video, letting me know what you are doing. I will continue to use your facility and continue to praise your service department to my friends and family. A word to the wise... A Bi-monthly discount card in in the mail would get us in your door more often and show your concern with the recent high inflation. Check your figures as us customers seem to spend more than we originally came in for. Thanks again... You are the best. More
Other Employees Tagged: Josh Caldwell, Frank Perez, Alex Ruiz, Jesse Martinez , Kevin Hurd
March 02, 2022
The Riverdale Ken Garff Honda is a good service center. Just like any dealer you typically pay more, but you know you are getting quality parts and service. Honda parts are typically more, and they have Just like any dealer you typically pay more, but you know you are getting quality parts and service. Honda parts are typically more, and they have a reputation to live up to. I've had other brand name parts that didn't last as long and so back into the shop you go. If you can afford it or budget it, pay a little more. It will pay for it self in the long run. The shuttle service is very nice, especially if you have to go back to work or do other errands while they work on the vehicle. It's easy to call the shuttle and they come pick you up where they took you. The Honda shuttle feels safer when they drive, unlike other shuttle services. However, sometimes they are in a hurry and its scarry, but you are in good hands. More
Other Employees Tagged: Frank Perez , Collin Gum, Steve - the Shuttle Driver
February 19, 2022
Customer Service friendly, Environment friendly, staff were very friendly and helpful & always made customer first were very friendly and helpful & always made customer first More
Other Employees Tagged: Josh Caldwell, Frank Perez, Alex Ruiz, Jesse Martinez , Jacob Haro , Sadie Gray, Collin Gum, Kevin Hurd
February 12, 2022
Everyone was very helpful and attended to our needs. We got an oil change and looked at cars. got an oil change and looked at cars. More
Other Employees Tagged: Josh Caldwell, Frank Perez, Alex Ruiz, Jesse Martinez , Jacob Haro , Collin Gum, Kevin Hurd
February 07, 2022
They got me in really quick. Very friendly and I was finished pretty quick. Good job finished pretty quick. Good job More
Other Employees Tagged: Josh Caldwell, Frank Perez, Alex Ruiz, Jesse Martinez , Jacob Haro , Collin Gum, Kevin Hurd
February 01, 2022
I go here for all the work on my Honda. They do good work. Just upset that they still have not got my ac hose in,it's been months. work. Just upset that they still have not got my ac hose in,it's been months. More
Other Employees Tagged: Josh Caldwell, Frank Perez, Dino Soto, Jesse Martinez , Collin Gum
January 17, 2022
I chose a Ridgeline from the inventory on order. Inventory in general is tight with any dealer right now. Zach Dickson was very helpful and insightful to our needs and vehicle interests. I felt no p Inventory in general is tight with any dealer right now. Zach Dickson was very helpful and insightful to our needs and vehicle interests. I felt no pressure so I could make the most logical choice for my business and personal needs. I was kept updated effectively about the arrival of my Ridgeline. They gained my trust and I am very pleased with my selection. Give Zach Dickson @ Ken Garff Honda Riverdale a call if you’re in need of a new or used car/truck. More
Other Employees Tagged: Abram Hardy, Hugh Garrett, Zach Dickson
January 12, 2022
Took longer for the oil change than I thought. I was told 45 minutes to an hour. Took an hour and 20 minutes. 45 minutes to an hour. Took an hour and 20 minutes. More
Other Employees Tagged: Josh Caldwell, Frank Perez, Alex Ruiz, Dino Soto, Jesse Martinez , Kevin Hurd
January 06, 2022
I truly had an amazing experience when I went to service my vehicle I have never had a video done of what was going on underneath my hood I do appreciate the expert I do appreciate the explanation and under my vehicle I have never had a video done of what was going on underneath my hood I do appreciate the expert I do appreciate the explanation and understanding of what I need to do next thank you so much I will return More
Other Employees Tagged: Josh Caldwell, Frank Perez, Alex Ruiz, Dino Soto, Jesse Martinez , Jacob Haro , Collin Gum, Kevin Hurd