Ricky Perez
Ricky Perez at Bob Rohrman Schaumburg Kia

Ricky Perez | Page 5

General Manager

Bob Rohrman Schaumburg Kia

750 E Golf Rd
Schaumburg, IL 60173

4.1
172 Reviews

Hometown: Round Lake Beach How Long Employed at Schaumburg Kia: Oct 2018 How Long in Car Business: 33 Years Hobbies: Weight Lifting, Deep Sea Fishing, Scuba Diving Favorite Vehicle: Telluride SX Favorite Food: Texas Day Brazil and Bob Chiris Favorite Movie: Rudy Favorite Vacation Spot: Hawaii

4.1

172 Reviews

Write a Review

Dealership Experience

7 yrs, 8 mos

Industry Experience

38 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

172 Reviews of Ricky Perez

January 18, 2022

Dealership Rating
Employee Rating

It was one of the best dealerships ive ever been to. Highly recommend Aldo, he really is one of the best. More

by XINGXINGXIONG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Mitchell , Mark Anderson, Anthony Longobardi, James Meiners, Aldo Rodriquez

Jan 19, 2022

Bob Rohrman Schaumburg Kia responded

Thanks for sharing your thoughts about your experience with Aldo here at Bob Rohrman Schaumburg Kia. We appreciate your business and hope to see you again soon!

January 18, 2022

Dealership Rating
Employee Rating

Very professional and a easy process. I will definitely recommend to family and friends…I am Very happy!!! More

by brianscity
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Smith , Anthony Longobardi

Jan 19, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Schaumburg Kia.

January 14, 2022

Dealership Rating
Employee Rating

Leasing was unscrupulous, was lied to about being charged for items I specifically requested I ddi not want. More

by JUSTINRISKUS
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tiffany Tremmel, Kamarie Jones , Ryan Augustine

Feb 01, 2022

Bob Rohrman Schaumburg Kia responded

We're sorry to hear about your experience, Justin, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your full name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you.

Jan 21, 2022

Bob Rohrman Schaumburg Kia responded

We're sorry to hear about your experience, Justin, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your full name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 06, 2022

Dealership Rating
Employee Rating

I would prefer never to return. After replacing my small block engine, more problems occurred and my vehicle was in the shop three different times and I was promised a loaner three different times and only More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bill Mitchell, Tiffany Tremmel, Isaac Hidder , Matthew Pavone, MarK Robles

Jan 10, 2022

Bob Rohrman Schaumburg Kia responded

We're sorry, Eric, that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 15, 2021

Dealership Rating
Employee Rating

This team literally rolled out the red carpet . 🥰The staff was friendly, knowledgeable, personable, and patient, wanting me to leave happy with my decision. What a great experience !! Thank you, Bob Roh More

by WJEVANS1118
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Smith , Anthony Longobardi

Dec 15, 2021

Bob Rohrman Schaumburg Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Kia Sorento, and we thank you for choosing Bob Rohrman Schaumburg Kia!

December 03, 2021

Dealership Rating

They are fast, do their best to get you the best deal, and just all around good service and environment. More

by KELVINHOWARD2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Tremmel , Anthony Longobardi, Michael Mallory

Dec 03, 2021

Bob Rohrman Schaumburg Kia responded

Kelvin, Here at Bob Rohrman Schaumburg Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 23, 2021

Dealership Rating
Employee Rating

Buying the 2022 Kia Forte for my granddaughter was a very good experience. Mike Delaney was very helpful and knowledgeable. He is an asset to your dealership. More

by YVRGAL2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Tremmel , Michael Delaney, Al Ducato

Nov 24, 2021

Bob Rohrman Schaumburg Kia responded

Thank you so much for your wonderful review! We are thrilled that Mike had the opportunity to provide your granddaughter with the perfect vehicle and deal. We are so excited for you to enjoy your granddaughter's new Kia Forte, and we thank you for choosing Bob Rohrman Schaumburg Kia!

November 20, 2021

Dealership Rating
Employee Rating

It was a pleasant experience for us , unfortunately we did not have much inventory to look at because of what’s going on with shipment and demand. I will surely recommend your agency and agent services to More

by TOLLWIZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Pruitt , Mark Anderson, Donny Chung

Nov 20, 2021

Bob Rohrman Schaumburg Kia responded

We can't thank you enough for recommending Bob Rohrman Schaumburg Kia to family and friends. We hope to continue to build our inventory so we'll have plenty of vehicles that suit your needs next time you stop by. We appreciate your patronage and wish you safe travels until we see you next!

November 17, 2021

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Employee Rating

Nic De Santi, my assigned salesperson, made the purchase process a delight. I am extremely happy with my new vehicle and the service provided by Nic and the Rohrman team. Highly recommend. More

by MAXXSHAWLEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daina Barthel, Todd Pruitt , Nic DeSanti, Al Ducato

Nov 17, 2021

Bob Rohrman Schaumburg Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 13, 2021

Dealership Rating
Employee Rating

Our salesman Mike Delaney was helpful, and knowledgeable. He answered all our questions and made purchasing the 2022 Kia Forte for my granddaughter a very pleasant experience. More

by YVRGAL2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Tremmel , Michael Delaney, Al Ducato

Nov 14, 2021

Bob Rohrman Schaumburg Kia responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Schaumburg Kia. Mike and our team appreciate your business and hope to see you again soon! Congratulations on your new 2022 Kia Forte!

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