Rob Brosig | Page 4

I’ve always enjoyed the service I receive at Dorsch Ford. We enjoy being long time customers. We enjoy being long time customers. More

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Thomas was very attentive to my vehicle needs and any questions I had. Top notch service and expertise. Very well done, Thank you I’ll be back when I need another vehicle. questions I had. Top notch service and expertise. Very well done, Thank you I’ll be back when I need another vehicle. More

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Easy to work with and very effective and polite people enjoy the service and there work on my car enjoy the service and there work on my car More

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Deb & Rob were extremely helpful with setting up diagnostic service appointments for my vehicle. Very professional, timely, and kept me informed at each step. I would highly recommend both of them. diagnostic service appointments for my vehicle. Very professional, timely, and kept me informed at each step. I would highly recommend both of them. More

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It took five months for them to order a part that wasn’t put on my vehicle when I had it in for recall work. They never ordered the part, lost the pictures and notes that they took to document the repair. A put on my vehicle when I had it in for recall work. They never ordered the part, lost the pictures and notes that they took to document the repair. After months of waiting to hear from them thinking that it was a shipping delay, they finally order the part. When it comes in after a week, I arrive at the dealership and find out that they ordered the wrong part. More waiting to get it put on my vehicle. Finally it’s been put on and I hope to not have any further problems. More

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Appointments must be made as much as a month in advance, however once you have an appointment the work performed by the service team is quick and efficient. however once you have an appointment the work performed by the service team is quick and efficient. More

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Things went as well as could probably be expected, considering our first service rep got Covid the day after we started working with him but the other guys picked up the slack and got us a rental even considering our first service rep got Covid the day after we started working with him but the other guys picked up the slack and got us a rental even though with EAA going on there were hardly any cars available. I think Ford held things up more than anything deciding whether to fix our transmission or put in a new one. But all in all your service department did a pretty nice job. More

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You guys suck! Sat there 3 hours with no update! Then car had to stay overnight! Then our truck was there and nothing done in 3 hours, then said they can't do any Sat there 3 hours with no update! Then car had to stay overnight! Then our truck was there and nothing done in 3 hours, then said they can't do anything! But we asked for a recall to be done and new keyfob....none was done! Unreal! Completely wasted vacation day for me!!!! More

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Awesome service and follow though. Rob Brosig kept me informed through out the entire process. Thanks, Rob Rob Brosig kept me informed through out the entire process. Thanks, Rob More

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I brought my 2019 kia in for service on 4/13/22, service invoice number 53162. The work was done and I was very satisfied with that. However, it being a 3 hour they forgot I was waiting, I had to go ask if invoice number 53162. The work was done and I was very satisfied with that. However, it being a 3 hour they forgot I was waiting, I had to go ask if my car was done. Service advisor Brad checked me in and Robert Brosig was to check me out. More

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