Rob Brosig | Page 5

I believe service is 50% of the sales. My service needs began in January of 2021 when my 2016 Kia Sorento being using oil at just a hair over 100,000 miles. From the time of the oil consumption test I deal began in January of 2021 when my 2016 Kia Sorento being using oil at just a hair over 100,000 miles. From the time of the oil consumption test I dealt with a couple of issues of poor customer service and poor communication by the service manager. At that time I spoke to the service department manager and explained my concerns. The engine finally went out on the car and it was covered under the factory warranty so I was able to get a new engine. I have since still been dealing with the service manager on a reimbursement issue. I have sent voicemail message and email both several weeks apart giving him time to answer me. To this date he has not contacted me. I guess I will go to kia and see if I can get some response from them. If you are having car warranty issues or concerns that will need attention I do not recommend Dorsch's service center More

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My service writer was very upfront knowledgeable and keep me informed about my vehicle. My vehicle repair was done quickly and efficiently. I would use Dorsch Ford again me informed about my vehicle. My vehicle repair was done quickly and efficiently. I would use Dorsch Ford again More

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Had my on and off switch for fuel saver look at was not working properly and they clean and reset it so far it is working properly. Any more problems I am suppose to contact them working properly and they clean and reset it so far it is working properly. Any more problems I am suppose to contact them More

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Dorsch Ford always knows how to fix the problem with my vehicles. Five stars for Rob Brosig for his friendly and knowledgeable help in getting my 2010 Ford Escape fixed at a reasonable price. I would recom vehicles. Five stars for Rob Brosig for his friendly and knowledgeable help in getting my 2010 Ford Escape fixed at a reasonable price. I would recommend Dorsch Ford to anyone. More

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Always a pleasant experience when I need my maintenance work done on my vehicle. Brandon, the service advisor, was again very friendly and very informative. work done on my vehicle. Brandon, the service advisor, was again very friendly and very informative. More

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The people at Dorsch Ford were friendly and the service was great! We were greeted the moment we walked in and were offered accommodations while we were waiting for a vehicle. was great! We were greeted the moment we walked in and were offered accommodations while we were waiting for a vehicle. More

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I received fast, efficient service.The reasons for what I received fast, efficient service. The reasons for what was done were explained. My questions were answered. The person helping me was patient and I received fast, efficient service. The reasons for what was done were explained. My questions were answered. The person helping me was patient and kind. Of course, I think all of that is to be expected. More

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I Was Received Cordially And Professionally.My Vehicle I Was Received Cordially And Professionally. My Vehicle Was Serviced In A Expedient And Professional Manner. All Employees We’re Courteous And Info I Was Received Cordially And Professionally. My Vehicle Was Serviced In A Expedient And Professional Manner. All Employees We’re Courteous And Informative. Thank You. More

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Have been dealing with this dealership for 40 years. Have always been treated fairly. Great group of people, well run and clean. Would highly recommend! always been treated fairly. Great group of people, well run and clean. Would highly recommend! More

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Great dealership Service dept does a good jobSales Great dealership Service dept does a good job Sales staff is very knowledgeable. This is our 4th Kia purchase. If we weren’t happy with Dorsch we Great dealership Service dept does a good job Sales staff is very knowledgeable. This is our 4th Kia purchase. If we weren’t happy with Dorsch we wouldn’t keep coming back More

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