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Start your review of Patrick Alberts.
Patrick Alberts
Patrick Alberts at Dorsch Ford Lincoln Kia
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Patrick Alberts

Collision Center Manager

Dorsch Ford Lincoln Kia

2641 Eaton Rd
Green Bay, WI 54311

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Dealership Experience

18 yrs, 11 mos

Industry Experience

27 yrs, 1 mo

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3 Reviews of Patrick Alberts

August 07, 2020

Dealership Rating
Employee Rating

"Totaled my car and cost me $2000"

- Willis Qualheim

My daughters 6 month old 2020 KIA went there for a warranty repair and their tech totaled it on a test drive. Their insurance paid for the car, but not the mats or the winter tires and rims that she had bought and had just 3 months on them. They are of no use to her now that the car is totaled. It seems that Mike Dorsch doesn't want to do the right thing and cut a check for them, so she is out $2000 through no fault of her own. Not the best business practice!

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Recommend Dealer
No

Other Employees Tagged: Mike Dorsch

Aug 24, 2020

Dorsch Ford Lincoln Kia responded

Hi Willis, we sincerely apologize for the trouble this has caused your daughter and family. With regard to her vehicle, we have worked very hard with our insurance company to get her a settlement value that was greater than the original purchase price of the vehicle. We were also able to have them reimburse the cost of all of the personal items in the vehicle as quickly as possible following the insurance investigation. Unfortunately, the insurance company is not able to cover the cost of her second set of rims and tires because they were not involved in the accident and are still in her possession. We have offered to install the rims and tires on any other vehicle for her at no cost or help them on Facebook Marketplace. Again, we apologize for the accident, and happy that everyone is safe. Thanks, Will - General Manager - 920-469-3007

June 24, 2020

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Employee Rating

"Great dealership Service dept does a good jobSales..."

- Kbrick6

Great dealership Service dept does a good job Sales staff is very knowledgeable. This is our 4th Kia purchase. If we weren’t happy with Dorsch we wouldn’t keep coming back

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Recommend Dealer
Yes
Jun 24, 2020

Dorsch Ford Lincoln Kia responded

Thank you for trusting Dorsch Lincoln for all of your automotive needs! We're so lucky to have loyal customers like you! See you next time!

December 05, 2014

Dealership Rating

"Excellent service and support."

- BrentMetoxen

Came here to look at the kia soul and immediately knew i had to get it. Was my first vehicle i ever purchased and they guided me through the whole process and explained every step, drove it home the same day. Would definitely recommend this dealer to anyone looking to get a vehicle.

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Recommend Dealer
Yes

Other Employees Tagged: Jim Eliason , Carin Baumgarten

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