Robbie Watson | Page 4

Very professional and courteous operation. My deal failed because my father became very ill. Getting a vehicle was no longer a priority. But I hope to make a purchase with Family Hyundai in th My deal failed because my father became very ill. Getting a vehicle was no longer a priority. But I hope to make a purchase with Family Hyundai in the future. More

by kap5830 Verified Customer Verified Customer

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Larry Edwards never pressured me into anything, never gave me a timeline. He gave me the opportunity to do what I wanted. Family Hyundai is very fortunate to have someone like Larry. gave me a timeline. He gave me the opportunity to do what I wanted. Family Hyundai is very fortunate to have someone like Larry. More

by ANIMALS4GIRL Verified Customer Verified Customer

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Great experience from start to finish. We bought a Tucson Limited from George "Skip" Hasenjaeger. He made the process easy and he was very professional and courteous. We will be back there We bought a Tucson Limited from George "Skip" Hasenjaeger. He made the process easy and he was very professional and courteous. We will be back there to buy our next Hyundai! More

by paintingpluschicago Verified Customer Verified Customer

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had a very nice salesman Chris powers he went above to help us made the process easy help us made the process easy More

by BONA41 Verified Customer Verified Customer

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they tried to give me a high interest rate on my loan. when I said I would go with my credit union suddenly they came in with a much lower rate showing they would try and screw me as much as than could! when I said I would go with my credit union suddenly they came in with a much lower rate showing they would try and screw me as much as than could! More

by ELWOODJERRY Verified Customer Verified Customer

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I have to say I’m quite disappointed with my experience at Family Hyundai. I understand the car I bought is not a Hyundai, but being lied to and constantly put on the back burner is beyond poor service. Wh at Family Hyundai. I understand the car I bought is not a Hyundai, but being lied to and constantly put on the back burner is beyond poor service. When we closed on the car, we shook hands on the agreement that you would provide a second key, which has yet to be delivered. I was also misled about receiving a rental car while my vehicle was undergoing warranty work. My experience today was particularly frustrating. I dropped my car off last night for an 8 a.m. appointment for the warranty work. By 1 p.m., after not receiving any updates, I called the dealership. The service representative I was working with did not return my call, and I had to follow up myself. I was then informed that my rep had already left for the day and that I would have to wait until the following morning. I couldn't do this as I had borrowed a relative’s car. I also raised the issue that I was told I could get a loaner car from the dealership. The service secretary was surprised by this and contacted the yourself, which resulted in me being placed on hold and not receiving a response. While I eventually got an update on my vehicle, I was also told about a $100 deductible for any warranty work—something that was never mentioned at the time of purchase. More

by Joshua.sommer 2020 kia Sportage Verified Customer Verified Customer

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Waited way too long for paperwork. They didn't bother to say it'll be 2 hours so that I could at least go get lunch. Seemed crazy that the deal was made and having to sit for over 2 ho They didn't bother to say it'll be 2 hours so that I could at least go get lunch. Seemed crazy that the deal was made and having to sit for over 2 hours just to do paperwork. More

by BUFFETGUY63 Verified Customer Verified Customer

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Awesome people,listened to my concerns and took care of my investment! Thank you very much!! my investment! Thank you very much!! More

by Adelaleurs Verified Customer Verified Customer

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Friendly people who try hard to serve customers and provide best service possible to their customers. provide best service possible to their customers. More

by BRENT47 Verified Customer Verified Customer

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I will always buy my Hyundai from Larry, as long as he is with Family Hyundai. Larry is the Best!!!!! with Family Hyundai. Larry is the Best!!!!! More

by Knight Verified Customer Verified Customer

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