Robbie Watson
Robbie Watson at Family Hyundai

Robbie Watson | Page 5

New Car Sales Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.6
111 Reviews
4.6

111 Reviews

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111 Reviews of Robbie Watson

August 31, 2024

Dealership Rating
Employee Rating

Great, outstanding, very polite and courteous, very professional, considerate, sensitive to the customer needs. Thanks More

by EVERETT.WARNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 31, 2024

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 30, 2024

Dealership Rating
Employee Rating

It was clean and Jose was a straight forward friendly person I would highly recommend it to friends and family More

by CASTILLOIVAN1790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Palomares

Aug 30, 2024

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Robbie and Jose had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

August 29, 2024

Dealership Rating
Employee Rating

Great service, pleasant atmosphere, all questions answered, great personalitys Helped me with all my options on a 22 leased Kona More

by POSENGEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 08, 2024

Dealership Rating
Employee Rating

We love Family Hyundai! All customer service personnel are excellent, and everyone we dealt with took their time to ensure we understood everything about our purchase! I rec More

by kjamraz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Al Pellizzeri

Aug 08, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Kristi and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 26, 2024

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Employee Rating

Kristi and Jerry are always a pleasure to do business with. They do not pressure you and always make sure you’re comfortable with your purchase. They showed me different models/options in the cars so I h More

by COLLEEN1222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 26, 2024

Family Hyundai responded

Colleen, Thank you so much for your kind words for Kristi and Jerry, and for taking the time to leave us this wonderful feedback!

July 26, 2024

Dealership Rating
Employee Rating

I was treated very badly here with so much disrespect and rudeness from the sales manager to the service department I got the run around here and I was scheduled 3-4 times for the service department and they More

by AQUINDIAKYLE0810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: TJ Schmitt, Scott Lupo , Bob Ross, Tj, Joe very rude

Jul 29, 2024

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 24, 2024

Dealership Rating
Employee Rating

Very nice and friendly place, very informative, helped a lot in my decision process of purchasing a new vehicle for our family More

by MRMARUSZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer, Mike Majors

Jul 24, 2024

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

July 21, 2024

Dealership Rating
Employee Rating

The worker appears to be cordial and courteous. Although the work done on my vehicle was time consuming I believe it was correctly performed. I also believe that a temporary vehicle should have bee More

by frankie_n_martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2024

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, Frankie, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 29, 2024

Dealership Rating
Employee Rating

Everyone is very professional and thorough. The service was due to a recall. The work was completed as promised More

by BARB.BROWER
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alcantar, Courtney Mearns , Cole Nicholson

Jun 30, 2024

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help,Barb, and we hope to see you again!

June 12, 2024

Dealership Rating
Employee Rating

Wonderful staff. Very knowledgeable and friendly. Would recommend this dealership to anyone who’s looking!! More

by DJSSAJ6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer, Kim DeVries, Maverick Watson , Carlos Alcantar 5 stars

Jun 12, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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