Robert Alanis
Robert Alanis at Advantage Chevrolet of Hodgkins

Robert Alanis | Page 11

Used Car Sales Manager

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.9
201 Reviews
4.9

201 Reviews

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201 Reviews of Robert Alanis

March 12, 2022

Dealership Rating

The communication between departments is non existent. Even inside departments no one helps others. Every employee is an island and the customers suffer. More

by w.miller01
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Fabian Murillo

Mar 14, 2022

Advantage Chevrolet of Hodgkins responded

We are sorry to hear that your experience with us was less than satisfactory. Please contact us at your earliest convenience so that we can learn more about your recent visit and move forward in a positive direction. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 08, 2022

Dealership Rating

Mike and Charlie were great! They did everything they could to meet my needs. They were upfront and clear and extremely friendly and professional. More

by michaelmekhiel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie, Mike, Pablo

Mar 09, 2022

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

March 02, 2022

Dealership Rating
Employee Rating

Awesome and helpful staff. Always walk out happy and with a purchase. They make sure I’m content with my decision. More

by tinaa186
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 28, 2022

Dealership Rating
Employee Rating

Great dealership they treat you like family They also answer any questions or concerns you may have. More

by rodriguezjr252525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for recognizing your experience at Advantage Chevrolet of Hodgkins. I consider customers as part of our family, and as an extended part of our family, I want you to receive the kind of treatment each of us would want and expect. I look forward to working with you in the future and I hope you keep us in mind the next time you are car shopping. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 22, 2022

Dealership Rating

They always do a very good job and take care of you well every time. More

by Benrub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2022

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 18, 2022

Dealership Rating

Very poor customer service, sales man did not help at all his numbers we're off and them tried to argue with me, his manager had to correct and hand me the correct contract. That just made the experience ver More

by aavalos0
Customer Service
Friendliness
Price
Recommend Dealer
No
Feb 18, 2022

Advantage Chevrolet of Hodgkins responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 16, 2022

Dealership Rating
Employee Rating

I've been buying,leasing and servicing from Advantage for the past 11 yrs and my experience had always been a good one. More

by jim-val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Fabian Murillo , Fernando Grimaldo

Feb 18, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 15, 2022

Dealership Rating
Employee Rating

I've bought multiple cars before and the sales team and finance team are great help. More

by diegomariscal77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 05, 2022

Dealership Rating

We liked our salesman and the manager. Your finance character was an unprofessional joke. He was upset because we didn't go through him for financing. He made a snide comment about OUR financial choice More

by hernandezlibrary
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Garcia

Feb 14, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 04, 2022

Dealership Rating

The service was very friendly and fast and quick to make sure my needs were satisfied More

by anna.gonzalez1223
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily , Steve G

Feb 07, 2022

Advantage Chevrolet of Hodgkins responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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