Robert Strecker | Page 12

Good low pressure sales experience. Jerry was friendly, willing to help. Mike was not very personable, but seemed to want to leave for the day. willing to help. Mike was not very personable, but seemed to want to leave for the day. More

by New BMW Owner Verified Customer Verified Customer

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The staff was very friendly , accommodating and eager to earn my business. They were very knowledgeable and helped answer any questions that I had. They made the buying process very easy and handled pretty earn my business. They were very knowledgeable and helped answer any questions that I had. They made the buying process very easy and handled pretty much everything . More

by JAMES Verified Customer Verified Customer

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My new BMW X5 Great experience from start to end. Kelly worked with me to identify the best vehicle for my needs. Only negative is with BMW not the dealer. My pr Great experience from start to end. Kelly worked with me to identify the best vehicle for my needs. Only negative is with BMW not the dealer. My previous 2015 BMW X3 had a 4 year service deal covering not only oil changes but also brakes, wiper blades, etc. BMW has recently changed this to only 3 years and oil changes and fluids only. This almost made me think about other manufacturers. I guess this is a dumbying down of the brand. More

by NEUTRONFINDER Verified Customer Verified Customer

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Outstanding customer service from car selection through signing of paperwork for the sale. Very relaxed interaction; never any high pressure tactics. Jerry M., Bob S., and Harry W. were all deeply knowledg signing of paperwork for the sale. Very relaxed interaction; never any high pressure tactics. Jerry M., Bob S., and Harry W. were all deeply knowledgeable of their role in the car sale process. In a very competitive environment, the BMW of Westlake team made it a very easy decision for me to choose their dealership for my purchase. More

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Robert Strecker from west lake is the best guy i been in cleveland bmw, akron bmw and classic bmw no one even call you back cleveland bmw, akron bmw and classic bmw no one even call you back More

by ANDRIY2008 Verified Customer Verified Customer

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Great experience First BMW purchase. Westlake BMW made it a great experience at every step. Entire team was professional, knowledgeable and friendly. Looking forward t First BMW purchase. Westlake BMW made it a great experience at every step. Entire team was professional, knowledgeable and friendly. Looking forward to enjoying my BMW. More

by PH Verified Customer Verified Customer

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Again Very Happy Today It's been over ten years and my 4th (maybe 5th) car here. As alway excellent service and great experience . Couldn't be happier. Special thanks to Joh It's been over ten years and my 4th (maybe 5th) car here. As alway excellent service and great experience . Couldn't be happier. Special thanks to John and Robert! More

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Excellent. My 5th car here. Very very very very very Excellent. My 5th car here. Very very very very very very very very very very very very very very very very very very very professional Excellent. My 5th car here. Very very very very very very very very very very very very very very very very very very very professional More

by WSTANFIELD001 Verified Customer Verified Customer

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Great Experience I had a great sales experience - John Caruso was great to work with, no pressure sales, worked to find the right car for us and helped us take our car I had a great sales experience - John Caruso was great to work with, no pressure sales, worked to find the right car for us and helped us take our car home on the same day we traveled in from Michigan. The sales manager was practical and extremely good to work with he and the story had by far the best inventory in the area. Overall a very good experience. More

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Exceptional service We have been using this dealership for years. They have never disappointed. The sales staff is attentive and very responsive to my needs. The service We have been using this dealership for years. They have never disappointed. The sales staff is attentive and very responsive to my needs. The service department is always helpful More

by ABUZEUS Verified Customer Verified Customer

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