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Robyn Burst

Overview Reviews (31) Inventory (124)

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Robyn Burst

Service Advisor

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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4.8

31 Reviews

Overview Reviews (31) Inventory (124)

Dealership Experience

11 mos

Industry Experience

7 yrs

Specialties & Trainings

EV's

4.8

31 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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31 Reviews of Robyn Burst

July 18, 2025

Dealership Rating

Employee Rating

I’ve also noticed the people at Colonial Chevy are very easy to work with and I have been very satisfied with the service I receive for my Blazer. Keep up the good work! easy to work with and I have been very satisfied with the service I receive for my Blazer. Keep up the good work! More

by vbosox5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jon King

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Jul 18, 2025 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

July 14, 2025

Dealership Rating

Employee Rating

The bodyshop does amazing work! Everything just came out perfect and Monica and Trevor are very hard-working people that wanna make sure their customers are happy. I wouldn’t trus Everything just came out perfect and Monica and Trevor are very hard-working people that wanna make sure their customers are happy. I wouldn’t trust my car anywhere else than Colonial Chevrolet service department and bodyshop repair. More

by SERVICE79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Bob Fahey, Steve Desimone

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Jul 14, 2025 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

July 10, 2025

Dealership Rating

Employee Rating

Not friendly or very helpful answering my question regarding the schedule for oil changes vs 7500 mile service. regarding the schedule for oil changes vs 7500 mile service. More

by sudburydave

Verified Customer

Service Time

Service Communication

Recommend Dealer

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Jul 11, 2025 -

Colonial Chevrolet responded

Dave, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. John Woodland General Manager jwoodland@colonialchevrolet.com

June 12, 2025

Dealership Rating

Employee Rating

Acton dealership has great consumer service. Very knowledgeable and the salesman "Matt" and the people at service were great! Second car that I brought from Matt and 3 car overall Very knowledgeable and the salesman "Matt" and the people at service were great! Second car that I brought from Matt and 3 car overall More

by jeffborges13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Kronk

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Jun 12, 2025 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

May 24, 2025

Dealership Rating

Employee Rating

Work completed on time and well done. Friendly, helpful service desk. Great to have free shuttle service. Friendly, helpful service desk. Great to have free shuttle service. More

by ROBCOMER

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 24, 2025 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

May 14, 2025

Dealership Rating

Employee Rating

Good People to do business with,Always happy with there service department. If you want your vehicle serviced right go to Colonial Chevrolet service department. If you want your vehicle serviced right go to Colonial Chevrolet More

by ROGASR43

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Bob Fahey, Steve Desimone

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May 15, 2025 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

February 11, 2025

Dealership Rating

Employee Rating

Professional and polite, timely service. Clean waiting area. Everything explained and detailed invoice. Great service Clean waiting area. Everything explained and detailed invoice. Great service More

by villagebythepondalic2

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Bob Fahey , Tom O'Toole

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Feb 12, 2025 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

February 05, 2025

Dealership Rating

Employee Rating

I am a longtime customer. Colonial is consistently terrific. Robyn and the rest of the service crew are very helpful. Colonial is consistently terrific. Robyn and the rest of the service crew are very helpful. More

by CHAFFIND

Verified Customer

Recommend Dealer

Yes

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Feb 05, 2025 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with Robyn and our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

January 11, 2025

Dealership Rating

Employee Rating

The Service Department with Bob Fahey And Bobbie Webb are just the best team ! The best Chevy Service Department on the east Coast ! Master certified World Class Technicians ! are just the best team ! The best Chevy Service Department on the east Coast ! Master certified World Class Technicians ! More

by SCARLS250

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Robert Webb, Bob Fahey , Tom O'Toole

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Jan 13, 2025 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob and Bobbie met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

December 26, 2024

Dealership Rating

Employee Rating

Excellent service. Brought my car to the dealership and waited. Sevice performed in a timely manner. Brought my car to the dealership and waited. Sevice performed in a timely manner. More

by DAVIDCARLSON7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 31, 2024 -

Colonial Chevrolet responded

It has been a pleasure serving you, David. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

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