Robyn Burst
Robyn Burst at Colonial Chevrolet

Robyn Burst

Service Advisor

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Contact Me
4.8
41 Reviews

Dealership Experience

1 yr, 4 mos

Industry Experience

7 yrs, 5 mos

Specialties & Trainings

EV's

4.8

41 Reviews

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41 Reviews of Robyn Burst

December 08, 2025

Dealership Rating
Employee Rating

Completed my 90K mile service. Completed as same day service. Text messages helped me review and approve recommended service. More

by GEOPOET
Recommend Dealer
Yes
Dec 08, 2025

Colonial Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

December 05, 2025

Dealership Rating
Employee Rating

Very thankful for the sales department, but when I moved into the service department, I dealt with Robin most of the time she was fine to work with when I talked to Bob Faye he was extremely rude and used u More

by Ajclark73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 08, 2025

Colonial Chevrolet responded

AJ, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. John Woodland General Manager jwoodland@colonialchevrolet.com

November 28, 2025

Dealership Rating
Employee Rating

Jimmy Keefe very professional and a pleasure to work with, makes buying vehicles from Acton Chevrolet smooth and stress free. More

by dsloan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

November 03, 2025

Dealership Rating
Employee Rating

Robyn and the Service team were great ! From follow up to pick up. They have such A great Service department ! More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

September 26, 2025

Dealership Rating
Employee Rating

Robyn and the service team are great. They Advised me to replace all four tires They were worn to the wear bars and were Noisy when driving . With winter coming up I knew this was the More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

September 04, 2025

Dealership Rating
Employee Rating

Friendly and courteous service. Diagnosed in a timely manner. Coordinated with my warranty company for me and received approval and completed the work in a timely manner. More

by hr_druryjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

August 07, 2025

Dealership Rating
Employee Rating

Very professional and patient person. We will keep sending cars to this dealer for sure More

by lsilva.abg
Recommend Dealer
Yes
Aug 07, 2025

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

August 06, 2025

Dealership Rating
Employee Rating

Colonial Chevrolet was professional and fair throughout the process. They were easy to deal with and performed as promise. Great car buying experience. More

by CHARLIE83
Recommend Dealer
Yes
Aug 06, 2025

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

July 31, 2025

Dealership Rating
Employee Rating

I was quoted twice the amount to replace a tail lens on my Chevy truck then what I had quoted by a Ford dealer. More

by 34SKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 31, 2025

Colonial Chevrolet responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Bob Fahey Service Director rfahey@colonialchevrolet.com

July 29, 2025

Dealership Rating
Employee Rating

Really great people to work with. Brought in my vehicle and waited. Did not take long before everything was completed. Very satisfied that my vehicle is running well. More

by DAVIDCARLSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

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