77 Reviews
Write a Review77 Reviews of Roland Carter
November 02, 2021
I have always had a good experience with the people at Front Royal Ford. Always courteous. They never shy away from questions. Front Royal Ford. Always courteous. They never shy away from questions. More
Other Employees Tagged: Roy Funk, Caitlyn Smith, Billy Albright
October 31, 2021
One of the best experiences I had purchasing a vehicle. Thanks to salesmsne and the Thanks to salesmsne and the More
Other Employees Tagged: Jared Pence , Hamza Saeed
September 20, 2021
I never felt like a “sale” to them. They took the time to listen to me in what i wanted in a car to listen to me in what i wanted in a car More
Other Employees Tagged: Billy Albright , Hamza Saeed
September 19, 2021
Have written finance Mgr. (Roland) 3 times concerning, overdraft caused by him depositing check early. I told him it needed to be held 2 days, He said, "I'm well aware of that", yet he deposited it the s overdraft caused by him depositing check early. I told him it needed to be held 2 days, He said, "I'm well aware of that", yet he deposited it the same day we gave it to him, causing an overdraft of $36.00. He said he would refund it if I sent him an email with copies showing the overdraft. I did so (3 times in an email) beginnig about a month ago and have heard nothing. I did receive a check for $32.00 but that was for an overpayment of titling tax.. Please Respond. Thanks, Paul & Anne Louks More
Other Employees Tagged: Patricia Terrazas , Hamza Saeed
September 04, 2021
I had tried to buy a white Explorer Limited, so I contacted several Ford Dealerships in a 50 mile radius of my home. None of the dealerships with exception of Front Royal Ford, sales associate, Jare contacted several Ford Dealerships in a 50 mile radius of my home. None of the dealerships with exception of Front Royal Ford, sales associate, Jared Pence reached out to me. He took the extra step and put a search out for the vehicle I wanted. He found the Explorer I wanted in Lancaster, PA. My sales experience with Jared was great. He was very personable and made my wife and I very comfortable in the buying process. I would highly recommend Jared to anyone wishing to purchase a new or used vehicle at Front Royal Ford. More
Other Employees Tagged: Jared Pence
September 03, 2021
Awesome place to purchase a vehicle from. Super knowlegable sales staff. Service takes great care of the vehicles after the sale as well. Thanks for the awesome customer service. 😁 knowlegable sales staff. Service takes great care of the vehicles after the sale as well. Thanks for the awesome customer service. 😁 More
Other Employees Tagged: Caitlyn Smith, Tony Hussain , Tyler Deavers, Clifford Dove, Christopher Gross, Benjamin Hamman, Victoria Harlow, Zach Mason, Hamza Saeed
August 15, 2021
The sales people were very friendly and easy to work with. They made us feel like old friends and were able to answer any questions we had. Would highly recommend them to friends and family. with. They made us feel like old friends and were able to answer any questions we had. Would highly recommend them to friends and family. More
Other Employees Tagged: Zach Orndorff, Patricia Terrazas, John Aguilar , Hamza Saeed, Kaileigh Twele
July 15, 2021
Our experience with Purchasing my vehicle at Front Royal Our experience with Purchasing my vehicle at Front Royal Ford the other evening, I have to say: was one of the best car buying experience’s I have e Our experience with Purchasing my vehicle at Front Royal Ford the other evening, I have to say: was one of the best car buying experience’s I have ever had. Tyler Deavers was our salesman and he is for sure about his clients/customers. He truly made it great for my whole family. So if you see something you like on their lot, or want, I highly recommend him as your salesman. Also Roland Carter, in finance, he too is about his clients/customers and making sure closing the deal is a breeze. While he is very professional and welcoming. He makes sure you understand all paperwork, before signing. I also have to say, All employees that helped behind the scenes and made my family and I feel welcome at Front Royal Ford the entire time, you are the reason Front Royal Ford will continue to get our business and recommendation in the near future. Thank you! I love my new vehicle. More
Other Employees Tagged: Tyler Deavers
July 10, 2021
The vehicle was exactly what I was looking for. The staff were very friendly. The overall experience was very good. I didn't have to really go out of my way for any negotiations as there was none to make. Al were very friendly. The overall experience was very good. I didn't have to really go out of my way for any negotiations as there was none to make. Although that is slightly disappointing, I have never been to a dealer who does not work with a customer on a "sales"promotion that is advertised, as this one even had a huge poster in the window announcing the a "HUGE SALE!" NOT!!!! It was a gimmick! Or false advertising... whatever you want to call it. I still love my vehicle, and I do appreciate my salesman Jared Pence; he was really awesome. Would I recommend that you buy a car here? Yep, why not? More
Other Employees Tagged: Jared Pence, Tony Hussain
June 22, 2021
Front Royal Ford was great and helped make what could be a stressful situation, pretty painless and easy. a stressful situation, pretty painless and easy. More
Other Employees Tagged: Tony Hussain , Michael George