Roman Santana
Roman Santana at Lexus of North Miami

Roman Santana

Sales Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.5
67 Reviews

Dealership Experience

10 yrs

Languages Spoken

English English

Spanish Spanish

4.5

67 Reviews

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67 Reviews of Roman Santana

May 27, 2025

Dealership Rating
Employee Rating

It’s a great place, High performance and fair price, good hospitality, you may make a good deal with them. More

by seyedalisamavaki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2025

Lexus of North Miami responded

We're delighted to hear you had a positive experience at Lexus of North Miami! Thank you for highlighting our performance and hospitality. We hope to see you again soon!

May 20, 2025

Dealership Rating
Employee Rating

If you're thinking of going to Lexus of North Miami, do yourself a favor and ask for Jose "El Bori" Figueroa — your car shopping experience will be on another level. I've been a Lexus customer for 16 y More

by Virginia Romero / Nia Film
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Silva, Jose Figureoa

May 21, 2025

Lexus of North Miami responded

Virginia, thank you for sharing your wonderful experience with Jose and the team at Lexus of North Miami! It's fantastic to hear how dedicated they are to providing exceptional service throughout your leasing journey. We appreciate your loyalty and look forward to serving you again in the future!

April 29, 2025

Dealership Rating
Employee Rating

I had a great experience with my sales person, Jorge Frontier, and the entire team of professionals that I worked with. More

by cecygraveran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2025

Lexus of North Miami responded

We're delighted to hear that Jorge and the team at Lexus of North Miami provided you with a great experience. Thank you for sharing your feedback!

April 27, 2025

Dealership Rating
Employee Rating

Working with this dealership and most especially with my sales person, Jorge Frontier was amazing. Nothing like what I’ve experienced in the past of this dealership I highly recommend the sales person and t More

by cecygraveran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2025

Lexus of North Miami responded

We're delighted to hear that Jorge and Danielle made your experience at Lexus of North Miami exceptional. Thank you for recommending our team, and enjoy your new purchase!

April 25, 2025

Dealership Rating
Employee Rating

Excelente atención son muy profesionales , explican todos los pasos y el tiempo de satisfacción es muy rápido , la verdad me siento muy contento con toda la asesoría y mi carro nuevo , muchas gracias More

by jman513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexander Mejias, Cesar Alcala , Jonathan

Apr 25, 2025

Lexus of North Miami responded

Gracias por compartir su experiencia positiva con Lexus of North Miami. Nos alegra saber que está satisfecho con nuestro servicio y su nuevo carro. Disfrute de sus viajes!

April 14, 2025

Dealership Rating
Employee Rating

Súper agradable siempre agradecido de Jonathan por su esfuerzo con sus clientes sinceridad ante mano y siempre muy cortés con todos agradecido de él y su equipo More

by ALAMO.JOSEPH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Lexus of North Miami responded

Alamo, gracias por compartir su experiencia positiva con Jonathan y el equipo de Lexus of North Miami. Nos alegra saber que su esfuerzo y cortesía hicieron una diferencia para usted. Esperamos verle pronto!

April 09, 2025

Dealership Rating
Employee Rating

Exceptional customer services! I’m very grateful to Jose Figueroa (Product Specialist) & Lexus Dealership of North Miami for going above & beyond to help with the trade in for a ne More

by Olga M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Figureoa, Amauri Rosario

Apr 10, 2025

Lexus of North Miami responded

Olga, thank you for the glowing review! We're delighted to hear that Jose and our team at Lexus of North Miami provided exceptional service during your trade-in. Enjoy your new Lexus, and we appreciate the recommendations!

April 06, 2025

Dealership Rating
Employee Rating

Thank you for all your help We had a great experience at Lexus of North Miami All of you guys are really amazing Thanks More

by art38super
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Zaverukha, Lev Bargraser , Juan hernandez

Apr 07, 2025

Lexus of North Miami responded

Thank you for the kind words! We're delighted to hear that your experience at Lexus of North Miami was amazing. Our team is always here to help, and we appreciate your support!

March 15, 2025

Dealership Rating
Employee Rating

Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again More

by KON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2025

Lexus of North Miami responded

We're delighted to hear that our team at Lexus of North Miami provided you with a great experience and helped you get the car you wanted. It's wonderful knowing both sides were happy with the deal, and we appreciate your recommendation!

February 28, 2025

Dealership Rating
Employee Rating

They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami. More

by leoruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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