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Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri | Page 11

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8
1,088 Reviews
4.8

1,088 Reviews

Write a Review

Dealership Experience

17 yrs, 2 mos

Industry Experience

24 yrs, 7 mos

1088 Reviews of Sam Fakhouri

January 30, 2025

Dealership Rating
Employee Rating

No nonsense, very friendly and efficient they really valued my time and gave me a great deal thank you More

by mcagey56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Joe Gonzalez, Alex Sarabia, Jeff Rizzi

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Jan 31, 2025

mcagey56 responded

No nonsense, very friendly and efficient they really valued my time and gave me a great deal thank you

January 28, 2025

Dealership Rating
Employee Rating

Good communication, decent turnaround, so so on rental communication, returned my truck dirty, too many issues with computer systems. More

by cesar21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Jeff Rizzi, Nick Polytarhos, Nate Heath , Denis Franco

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Jan 29, 2025

Mark Christopher Auto Center responded

Thank you for your feedback, Cesar. We appreciate your insights regarding the communication and turnaround time at Mark Christopher Auto Center. It's important for us to provide a seamless experience, and we understand that there were some concerns with the rental communication and the cleanliness of your truck upon return. We value your input and encourage you to reach out to us directly so we can address these issues more thoroughly. Your satisfaction is our priority, and we aim to improve our services. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2025

Dealership Rating
Employee Rating

Armando was a pleasure to work with on my purchase. He went over and above to set up all the items in the vehicle and make sure I knew how to use them. I will be coming back in the future. He made my e More

by joseph-marcel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armando Nuno

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Jan 29, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Joseph! We're thrilled to hear that you had such a positive experience with Armando at Mark Christopher Auto Center. It's great to know that he provided you with exceptional service and helped you get acquainted with your new vehicle. We look forward to welcoming you back in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 26, 2025

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Employee Rating

My husband and I went to the dealership with zero intention of buying a vehicle. We just wanted to browse, however Jonathan Villa truly made the experience amazing and got us into a car for such an a More

by EVALYNVALLE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Villa

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Jan 27, 2025

Mark Christopher Auto Center responded

Thank you so much for your wonderful review, Evalyn! We’re thrilled to hear that you and your husband had such a positive experience at Mark Christopher Auto Center. It’s great to know that Jonathan Villa made such a significant impact during your visit. We look forward to welcoming you back for your future purchases and appreciate your referrals! Safe travels in your new vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 26, 2025

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Employee Rating

Always a great experience. From the sales department to the service department there is no other chevy dealer in the area that offers your caliber of service. I have been com More

by RDANDRE11199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, JC Cavazos

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Jan 27, 2025

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that you've had such great experiences with both our sales and service departments at Mark Christopher Auto Center. It’s amazing to know that you have been part of our journey since the Holt Avenue days, and we truly appreciate your loyalty since your first vehicle, the 1977 Chevy Malibu. We look forward to continuing to serve you and hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 24, 2025

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Employee Rating

Armando went above and beyond to make sure I was satisfied with the purchase of my new truck More

by alank34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armando Nuno

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Jan 25, 2025

Mark Christopher Auto Center responded

Thank you for sharing your positive experience! We're thrilled to hear that you are satisfied with the purchase of your new truck and that our team at Mark Christopher Auto Center, especially Armando, was able to go above and beyond for you. We appreciate your support and look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 16, 2025

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Employee Rating

Great customer service from the sales department to the financial department. Very knowledgeable about the product they sell. More

by GEOFFFRYE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 16, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your kind words about the customer service from both our sales and financial departments at Mark Christopher Auto Center. We're glad to hear that you found our team knowledgeable and helpful. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 15, 2025

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Employee Rating

The best sales person, great customer service. The whole team made purchasing a car very easy. More

by adominguez10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi , Robert Garcia, Jackie at service department

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Jan 16, 2025

Mark Christopher Auto Center responded

Thank you for the wonderful feedback! We appreciate your kind words about our sales team and customer service at Mark Christopher Auto Center. It’s our goal to make the car buying experience as seamless as possible for our customers. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 15, 2025

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Employee Rating

Called twice to schedule an appointment for a falter tire sensor and never got called back. From Dario. More

by michelle mata
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 16, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand how frustrating it can be to have issues with your vehicle and not receive a timely response. At Mark Christopher Auto Center, we strive for excellent communication. Please reach out to me directly so I can assist you in scheduling an appointment. Your feedback is important to us, and I appreciate the opportunity to resolve this matter. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 15, 2025

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Employee Rating

From the very first phone call to receiving the keys. It was a pleasure doing business with Mark Christopher Chevrolet. Excellent customer service. More

by danny76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, JC Cavazos

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Jan 15, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that your experience at Mark Christopher Auto Center was a pleasure from start to finish. Providing excellent customer service is our top priority, and we appreciate your support. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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