Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri | Page 33

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8
1,088 Reviews
4.8

1,088 Reviews

Write a Review

Dealership Experience

17 yrs, 2 mos

Industry Experience

24 yrs, 7 mos

1088 Reviews of Sam Fakhouri

April 02, 2023

Dealership Rating
Employee Rating

The staff Rami & financial were great at what they do. Did right and above for my daughter first time. Definitely will return More

by briannaanelawaters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Madrigal, Rami

Apr 04, 2023

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 01, 2023

Dealership Rating
Employee Rating

It is a dealer that does bad practices, liars, and they still continue to take advantage of the "price" they increase the price at their convenience, do not approach this dealer, the manager and the credit More

by paola_20_ig
Service Price Transparency
Workmanship
Recommend Dealer
No
Apr 04, 2023

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 31, 2023

Dealership Rating
Employee Rating

Went there to get a key programmed and waited for it get me in quick and took care of me and all is well now More

by Hardtop1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi , Deanna Meschon

Apr 04, 2023

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 30, 2023

Dealership Rating
Employee Rating

They were extremely dishonest. I came for the Chevy Bolt, which was extremely hard to find because of the rebates, and that's the only reason I went through with the purchase. T More

by spenceronuffer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joe Gonzalez, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, Jerry Pena , Anthony Garrido, Angel Madrigal, Jett Palos

Apr 03, 2023

Mark Christopher Auto Center responded

I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 27, 2023

Dealership Rating
Employee Rating

Very helpful! Good high energy. No b.s. Got the vehicle I needed and wanted. Definitely recommend to family and friends. More

by srt4mando
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Ho

Mar 29, 2023

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 25, 2023

Dealership Rating
Employee Rating

Edgar and Sam did an awesome job. Love spending time with them. GREAT JOB! THANKS! More

by xragex88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, Jerry Pena , Anthony Garrido, Angel Madrigal, Deanna Meschon, Jett Palos, Edgar

Mar 28, 2023

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 25, 2023

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Employee Rating

we have visited our fair share of dealerships, however this one was very much unlike others. This dealership and its employees were friendly, attentive, responsive, personable on top of the dealership bei More

by vd5585
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Joya

Mar 28, 2023

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 19, 2023

Dealership Rating
Employee Rating

I was pleasantly greeted upon arrival by Carlos. I recently had abdominal surgery, so I was in some discomfort. Carlos brought a couple of XT-5’s over for me to check out. He was knowledgeable about More

by Patrolchief
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2023

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 15, 2023

Dealership Rating
Employee Rating

Very welcoming and straight forward, went in with no expectations and was able to drive away in my dream vehicle hassle free. More

by THEMEZAS2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Albert Rodriguez , Anthony Garrido, Alazar

Mar 16, 2023

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 14, 2023

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Employee Rating

Very good condition, warm and friendly sales and manager, high professional standard. Glad to be able to buy my favorite car there. More

by hirooleto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Sheridan

Mar 16, 2023

Mark Christopher Auto Center responded

I love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! I understand that buying a car is an important decision and I am honored that you chose Mark Christopher Auto Center. Please feel free to contact us if you have any questions about your new purchase. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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