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Sam Fakhouri

Overview Reviews (1088)

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Sam Fakhouri

Sam Fakhouri | Page 38

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8

1,088 Reviews

4.8

1,088 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (1088)

Dealership Experience

17 yrs, 3 mos

Industry Experience

24 yrs, 8 mos

1088 Reviews of Sam Fakhouri

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December 31, 2022

Dealership Rating

Employee Rating

Everyone was friendly and efficient and kept me informed to get me out in a timely manner. Thank you. to get me out in a timely manner. Thank you. More

by scumbago

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Sarabia, Jeff Rizzi, Nick Polytarhos , Mike Cagey

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Jan 04, 2023 -

Mark Christopher Auto Center responded

Thank you so much for the wonderful compliments! I couldn't be more pleased to hear ourselves described as friendly and efficient. I look forward to seeing you again whether for routine service or another purchase. Thanks again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 31, 2022

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Employee Rating

Yet another, Awesome experience here at Mark Christopher Auto Center in Ontario, California!!! Our #1 preferred dealership!! Auto Center in Ontario, California!!! Our #1 preferred dealership!! More

by ROSEMERIRUND

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Hess, Alex Sarabia , Vincenzo Catalano, Rigo the lot porter always takes care of us!!!

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Jan 04, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 30, 2022

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Employee Rating

Very efficient process to buy a car. ... had a great time buying my new car ... had a great time buying my new car More

by markandersonsr

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez , DAS Admin, Mike Cagey, Anthony Garrido

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Jan 04, 2023 -

Mark Christopher Auto Center responded

Congratulations on your new car! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 30, 2022

Dealership Rating

Employee Rating

Sam, the Director of Finance is a rock star! Exceptional customer service and follow through. Exceptional customer service and follow through. More

by Neel

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angel Madrigal

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Jan 04, 2023 -

Mark Christopher Auto Center responded

Thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 29, 2022

Dealership Rating

Employee Rating

Armando is awesome. From 1 to 10, I give him an 11. Albert just got this job so, no comment. Sam, was very aggressive to me. He insisted why I don't want the extended wa From 1 to 10, I give him an 11. Albert just got this job so, no comment. Sam, was very aggressive to me. He insisted why I don't want the extended warranty. Sam, I give him from 1 to 10, a -1 More

by ELVIRACERDA

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Armando Nuno, Albert Rodriguez , DAS Admin, Gabby,

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Jan 03, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 27, 2022

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Employee Rating

Alazar found us the perfect truck that we have been searching for , he was very professional and it was a pleasure working with all that helped us searching for , he was very professional and it was a pleasure working with all that helped us More

by jeannieortman

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 29, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 27, 2022

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Employee Rating

Lindsey and I had a great experience the staff was great and the dealership looked awesome and the dealership looked awesome More

by Lsaivichit

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Albert Rodriguez, Joel Rodriguez

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Dec 29, 2022 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 27, 2022

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Employee Rating

Great experience at dealership. No pressure to buy. Had the product I wanted and worked a good deal. No pressure to buy. Had the product I wanted and worked a good deal. More

by jbuell1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi , Matt Torres

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Dec 29, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 24, 2022

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Employee Rating

Alex was the best! Super helpful throughout the whole process! Definitely recommend this dealership for any vehicle purchase! We will be returning in the future! Super helpful throughout the whole process! Definitely recommend this dealership for any vehicle purchase! We will be returning in the future! More

by DJM2018

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Sarabia , Ernesto

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Dec 28, 2022 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 24, 2022

Dealership Rating

Employee Rating

Poor customer service. Not very helpful associates. Financing manager was great probably the only one that took the time to explain to us how leasing and buying works. Not very helpful associates. Financing manager was great probably the only one that took the time to explain to us how leasing and buying works. More

by Bryan Bryan

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Greg Hess, Osbaldo “Ozzy” Rubio

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Dec 24, 2022 -

Bryan Bryan responded

Not very helpful associates. Financing manager was great probably the only one that took the time to explain to us how leasing and buying works.