Savannah O'Connor | Page 4

Easy to buy a car at a fair price. I’m likely to buy another car at this dealership. I’m likely to buy another car at this dealership. More

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Upfront with vehicles that are on the lot. Explained the differences between the trims. No additional fees were added. Walked through how to set up the Subaru App and helped with setting up th Explained the differences between the trims. No additional fees were added. Walked through how to set up the Subaru App and helped with setting up the phone connection. Followed up with me two days later to see if I had any additional questions. More

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Very responsive and communicative. Due to no fault of the dealership, there was a hold up with the car arriving to the dealership but the dealership was very communicative and transpar Due to no fault of the dealership, there was a hold up with the car arriving to the dealership but the dealership was very communicative and transparent about what was going on with the 3rd party vendor. Because of the inconvenience, they offered and did meet my father and I halfway on what would’ve been a 8 hour drive total. Very respectful and diligent on working with you. More

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Excellent customer service. Mr. Martinez extremely helpful and took care of any concerns I had. Would highly recommend Mr. Martinez extremely helpful and took care of any concerns I had. Would highly recommend More

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A very pleasant shopping experience, from my first telephone contact with Savannah to my test drive and purchase with Jerome. AJ got us on our way by completing the final paperwork efficiently. Thanks telephone contact with Savannah to my test drive and purchase with Jerome. AJ got us on our way by completing the final paperwork efficiently. Thanks, everyone. More

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Looking for a small SUV. Savannah sent me information of what was in stock. Bruce assisted me in looking over the different styles of Outback, Forrester & Crosstrek. Very pro Savannah sent me information of what was in stock. Bruce assisted me in looking over the different styles of Outback, Forrester & Crosstrek. Very professional and informative of all the bells & whistles. More

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Just purchased! They exceeded my expectations and then some! Savannah was guided me along the way for months as I was trying to decide what I wanted. She was so pa They exceeded my expectations and then some! Savannah was guided me along the way for months as I was trying to decide what I wanted. She was so patient and understanding. She was very knowledgeable and always kept me in the loop! KP was my salesman. He was so warm, kind and patient. I truly felt like I was cared about and it was a pleasant experience. He got me everything that I asked for! It was a real pleasure doing business with him. This was my first time buying a car too! I had been in there a few times and each time I came back, they remembered me and were waiting for me. Everyone there was so friendly and fun!! I’m so excited to be part of the Subaru family now!!! More

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I have always had the best experience buying a vehicle at Subaru of Jacksonville. Juan has always assisted us with a smile and treats us as family. This is my 3rd vehicle I bought in 3 years from him and eve Subaru of Jacksonville. Juan has always assisted us with a smile and treats us as family. This is my 3rd vehicle I bought in 3 years from him and every time, the process was very smooth and no surprises. I would highly recommend this dealership and all of the staff are great. More

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We recently purchased our first Subaru. From the first time I perused Subaru of Jacksonville's website to our first meeting with our amazing salesman Jerry Johnson the experience has been o From the first time I perused Subaru of Jacksonville's website to our first meeting with our amazing salesman Jerry Johnson the experience has been outstanding. We had never driven a Subaru and Jerry shared his knowledge of the models Subaru offers and we ultimately chose to build our own Outback. The process was no pressure, but lots of information that helped us to build the perfect car for us. When our Subaru came in we were both ill and unable to drive to the dealership to pick it up. Jerry assured us this would not be a problem and delivered our Outback the next day! Who provides this kind of service at a dealership these days?? Our amazing salesman Jerry Johnson! A.J. Miller had all the paperwork in order and answered all of our questions about our trade in and financing. He was very thorough and took the time to explain all of our options. The whole process was the easiest we have ever experienced in our many years of purchasing vehicles. I have told all of my friends about our experience. I look forward to a continued relationship with Subaru of Jacksonville. More

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KP guided us through the whole process. Every detail was transparent. Dealer is of the highest integrity. The Crosstreck is a wonderful SUV too! Every detail was transparent. Dealer is of the highest integrity. The Crosstreck is a wonderful SUV too! More

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