Savannah O'Connor | Page 3

Internet contact Savannah O'Connor texted me back in less then one minute when I first texted, we were interested in trading in our Subaru. Sales Pro Jerry Johnson was very helpful as we traded our 2020 Sub then one minute when I first texted, we were interested in trading in our Subaru. Sales Pro Jerry Johnson was very helpful as we traded our 2020 Subaru Outback for a 2024 Outback. We knew what we wanted, and he provided the service and attention we needed. Jessica Morris in the business office was also great! She made the close out process and acquisition of the new car seamless. All around a great buying experience! More

Report | Print

A perfect experience at the dealership. Mark Ogden and Ovidio Cirtina were both fantastic. It was an excellent customer experience. I would highly recommend Subaru of Jacksonville! Mark Ogden and Ovidio Cirtina were both fantastic. It was an excellent customer experience. I would highly recommend Subaru of Jacksonville! More

Report | Print

Dave was very knowledgeable and patient in explaining the various models and trims. He and his team were great to work with from kicking tires, test drives and the buying process various models and trims. He and his team were great to work with from kicking tires, test drives and the buying process More

Report | Print

From first contact till driving away in my new car the best car buying experience I have ever had. Kimberly was the ideal salesperson full of knowledge of the product but also never pushed to make a deal best car buying experience I have ever had. Kimberly was the ideal salesperson full of knowledge of the product but also never pushed to make a deal. All my questions/emails were responded to in a timely manner with all the information I needed to make a stress free deal. Ryan took the most dry and possibly stressful portion of the car buying process and made it informative and easy to understand. My 10 hr round trip to get my car was well worth it and I would do it again in a heartbeat. More

Report | Print

Very helpful, Dave was super willing to help me get the cars I needed! Very professional and knowledgeable! cars I needed! Very professional and knowledgeable! More

Report | Print

This was our third purchase from Subaru of Jacksonville and we've been pleased each time. The sales staff and service department have always helped us out when needed. and we've been pleased each time. The sales staff and service department have always helped us out when needed. More

Report | Print

I had a very good experience doing business with subaru of jacksonville and I would recommend anyone to this dealer. of jacksonville and I would recommend anyone to this dealer. More

Report | Print

A big thanks to Mr. Jerry Johnson for helping me with my recent vehicle purchase. Jerry was very helpful , very professional and took care of all my queries /concerns. Jerry Johnson for helping me with my recent vehicle purchase. Jerry was very helpful , very professional and took care of all my queries /concerns. Again, thank you Sir Jerry! More

Report | Print

Our salesman John Voight was excellent! He was extremely knowledgeable about the car we were interested in (Forester) and was able to promptly answer all of our questions. He also easily He was extremely knowledgeable about the car we were interested in (Forester) and was able to promptly answer all of our questions. He also easily handled our trade-in and handed us off to AJ with the finance who was equally superb. Very happy with our new Forester and the staff at Subaru of Jacksonville! More

Report | Print

19 mi & 30 min Later saved $4207. 52. SOJAX was not our 1st stop but is now our Subaru dealer of choice. We did our research found several dealers with 150 mi and began our search 52. SOJAX was not our 1st stop but is now our Subaru dealer of choice. We did our research found several dealers with 150 mi and began our search with our original dealer we will refer to as #1. We were looking for 2 specific colors. Alpine Green and Lithium Red. #1 did not have either on the lot but since we had dealt with them before and ordered our 1st Crosstrek Sport from them we started there. We got an initial offer from #1 was told best price available and would have to order a vehicle. Off to SOJAX #2 on the list so we could see the actual colors Let's just say seeing the Vehicle Color's in person does not even compare to the Internet. We saw the Alpine Green 1st. Looked great but the Lithium Red was OUTSTANDING and sold the vehicle as far as we were concerned. ZERO pressure Salesperson THANKS Mark! He was quick to give us a preliminary offer that was 7.4% lower than what we were given at #1. Same vehicle same options/packages for a Crosstrek Wilderness. 1st trade offer from both #1 & SOJAX was not what we were looking for. 2nd offer from SOJAX was acceptable 5% more overall than offer #1 (do your research & hold your ground as long as you're not being stupid). The fees for purchasing from SOJAX were easy to decipher & overall 52% lower than #1. An item #1 was offering & wanting to charge us for was FREE from SOJAX and we didn't even ask about it. A discount from #1 was not offered by SOJAX but it was not anywhere close a deal killer with all the other savings we were receiving. As for warranties and service plans don't rush into taking or declining any. Do your research crunch #'s. #1 had their plan which for the cost would be worth it since it was offered technically free but if you had to pay for it would NOT be a good purchase for the price. What we did purchase from SOJAX after number crunching is an overall good buy for us. Ryan in Finance was great to deal with also. ZERO pressure. Had him go over the warranty items a few times to fully understand what they were. Again, do your research some of the costs can really drive up your payments. As for financing, financing thru Subaru we got same rate as going thru our credit union but for the term of loan did a little better. 1 less middleman in the way so to say. So bottom line SOJAX is our new Subaru dealer of choice. Touting a jingle from years ago "Drive a little, Save a lot." (that's for us older folks). Our 1st Crosstrek Sport was Awesome! On highway driving NO faster than 70, no load on vehicle (trailer, Roof Rack etc) 36MPG!! All convenience items are great and makes driving fun again for us older Boomers. We purchased the new Crosstrek Wilderness for the more ruggedness of the vehicle since we travel to mountains on a regular basis and the superior more enhanced safety features offered than on older Crosstrek models. Of course, time will tell how we really like the Wilderness, however on the drive home we felt safer and more comfortable. More

Report | Print