Scott Blackford
Scott Blackford at Gates Toyota

Scott Blackford | Page 3

New Car Manager

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

Contact Me
not yet
rated
48 Reviews

Dealership Experience

22 yrs, 1 mo

Industry Experience

22 yrs, 1 mo

Specialties & Trainings

Toyota Certified Sales Manager

not yet
rated

48 Reviews

Write a Review

48 Reviews of Scott Blackford

April 22, 2020

Dealership Rating
Employee Rating

2020 Rav4 Damon Gallion did a great job helping us get the Toyota we were looking for at a price that worked for us as well. He took most of his day pulled away More

by ehiatt121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Westafer , Damon Gallion

Apr 22, 2020

Gates Toyota responded

Hey there, Thank you for great feedback and 5-Star rating! We appreciate your high recommendation of Damon and thank you for allowing us to assist you. Thank you for your business!

April 06, 2020

Dealership Rating
Employee Rating

Total mis diagnosis system had.80 psi at 60 deg outside Temp with 134a they claimed a leak (I have universal HVAC / freon lic) they then "filled it" to (they claimed 600 psi) finding a leak in the not runn More

by JUNKMAIL0
Recommend Dealer
No
Apr 06, 2020

Gates Toyota responded

Hey there, Thank you for your feedback about your visit with our service department. I would like to assist in finding a resolution for you and learn more about your visit. What is the best phone number to call you at? I look forward to hearing from you. Thank you for helping us improve.

Apr 06, 2020

Gates Toyota responded

Hey there, Thank you for your response. We would like to look into this to see what is going on. Could you double check the phone number? Here is what we received on our end: Phone is 574156589 Also, can I get your first and last name? Thank you for your help!

Apr 06, 2020

JUNKMAIL0 responded

We will see how things go as you are replacing my compressor because the diagnosis was a leak on the compressor when the compressor was not running when they tried to check the charge. Now after over pressurizing my system (according to the service person at the desk)the compressor that was not turning on leaks at the seals. Fortunately or not I had an aftermarket warranty but now I am stuck without a vehicle and I am a computer tech for schools. (essential personnel) Phone is 574156589

Apr 06, 2020

JUNKMAIL0 responded

5742156589

March 10, 2020

Dealership Rating
Employee Rating

knowledgable and efficient My salesman met me getting out of my car and went out of his way to help me. The entire process was easy and efficient. More

by del.laney109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew Ummel, Landon Wiegand

Mar 11, 2020

Gates Toyota responded

Hey there, Thank you for your 5-Star rating! Our staff works hard to deliver a great experience and we thank you for choosing us. We look forward to serving you again!

February 10, 2020

Dealership Rating

Very friendly from the time I drove onto the lot. Marcus was very patient and understanding as I tried to decide what I wanted. He went above and beyond to make sure I was actually getting the vehicle I wan More

by MLD2448
Recommend Dealer
Yes

Other Employees Tagged: Marcus Turner , Landon Wiegand

Feb 11, 2020

Gates Toyota responded

Hey there, Thank you for your excellent feedback! Marcus and our team work hard to help our customers find exactly what they want. Thank you for your business and we look forward to assisting you in the future!

February 06, 2020

Dealership Rating
Employee Rating

What Can I say Gates Toyota and Coach are the absolute best We have now purchased 6 new cars from Gates and Coach has been our sales rep each time. We will not work with anyone else simply because he takes gre More

by DENNIS.FELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Mitchem, Andy Radford, Landon Wiegand

Feb 10, 2020

Gates Toyota responded

Hey Dennis & Dawn, Thank you for your great feedback about your experience with Coach Mitchem! Coach Mitchem and our staff work hard to provide an excellent experience for every customer who visits us. Thank you for your business and enjoy the new Camry and Highlander!

January 23, 2020

Dealership Rating

My sales person Mike McNally has been great through out my experience from the beginning to the end. I had considered purchasing a Honda but due to the kindness, patience and consideration Mike had shown m More

by J4JONZDKT3
Recommend Dealer
Yes

Other Employees Tagged: Paris Dickinson, Mike McNally

Feb 10, 2020

Gates Toyota responded

Hey there, Thank you for your excellent feedback! We appreciate your business and look forward to serving you more in the future. Thank you for choosing Gates!

January 16, 2020

Dealership Rating

new car The salesman was very good.The price was also in the ball park.Salesman was what brought us back.Jordon was close to your price. More

by SEKLINGERMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Landon Wiegand

Feb 10, 2020

Gates Toyota responded

Hey there, Thank you for taking the time to leave us a positive review! Our staff works hard to develop great relationships while assisting our customers. Thank you for choosing Gates!

December 24, 2019

Dealership Rating
Employee Rating

115 pm I brought my car in for service and while in there I had a question for Scott who got the answer and talked with Mike and am always in contact with T More

by JBDUELL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trent Jackson , Mike McNally

Feb 10, 2020

Gates Toyota responded

Hey there, Thank you for your 5-Star rating! Thanks for choosing Gates!

December 23, 2019

Dealership Rating
Employee Rating

Everyone was great to work with on the new lease. The facility is located only minutes from my office, which really helps. To set up lease only had to make a phone call to Mike and he took care of ev More

by MDANCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Fahey, Landon Wiegand

Feb 10, 2020

Gates Toyota responded

Hey there, Thank you for your positive feedback! We appreciate your business and thank you for choosing Gates!

December 19, 2019

Dealership Rating

Great experience! I drove 90mes from Illinois to sell my Toyota Tundra. Felt welcommed when arrived. Staff was relly nice to me starting eith sales person Drew and fina More

by TOM73DOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Burdue, Jason Westafer , Paris Dickinson, Sarah Petlick, Drew Ummel, Landon Wiegand

Feb 10, 2020

Gates Toyota responded

Hey there, Thank you for your positive feedback! We appreciate your business and thank you for choosing Gates!

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