Scott Boito | Page 3

Beaver Toyota has serviced my Lexus for the past three years. This is by far the best Dealer service center I have used in over 45 years of car ownership including Lexus dealers. Customer service and qual years. This is by far the best Dealer service center I have used in over 45 years of car ownership including Lexus dealers. Customer service and quality is over the top. Scott (service manager) Scotty (service rep) and Steve Miller ( service supervisor) are excellent! More

Report | Print

First time at the Service Department for my Rav 4 limited. From moment 1 till they finished services everyone was just great!! Kind , Courteous, And Fast!! Best service I ever experienced!?( and hav limited. From moment 1 till they finished services everyone was just great!! Kind , Courteous, And Fast!! Best service I ever experienced!?( and have had a few cars in my life) Much better than even Infiniti did for me! So happy about it. I was warned your service was not good. Boy are they wrong!! Awesome. Thank you. Debbie van Dijk More

Report | Print

What an amazing shop. They have so many different specialists and departments. Scott, Service Manager, and Art exceeded my expectations. I bought my car there last summer They have so many different specialists and departments. Scott, Service Manager, and Art exceeded my expectations. I bought my car there last summer and today that corrected a problem that developed as soon as I reported it to them. I highly recommend this entire dealership, sales and service. I am an extremely satisfied customer who will do business with them in the future. More

Report | Print

I was recommended by a family member to take my car for a full detail at Beaver Toyota because of their reputation and the fact that they are an established dealership so if I encountered any issues I would full detail at Beaver Toyota because of their reputation and the fact that they are an established dealership so if I encountered any issues I would be able to get management involved to resolve them. Was told it would be $200 and take 2 1/2 hours to complete, I dropped my car off at 9am and the car was not ready until 1:30pm. I never got any updates or was contacted about the status of my car until I called around 1pm. I was not shown my vehicle until after I paid. During payment my advisor was quoting me $500 to fix “missing paint” on my roof which I thought was weird because I was only aware of a very small area about 1inch big where some paint was missing before the service. He also informed me he had called Honda to see if there was an extended warranty to cover the cost of the repair because this is a “known issue” with my make and model. When I saw my car immediately I noticed a large area of paint was missing on my roof. The advisor said it was because I already had a small spot of missing paint and it is what it is basically there’s nothing they could do. I was left speechless and stunned in the parking lot and went inside to speak to Scott who was a manager on duty. He explained that they do not use a pressure washer to detail cars they just spray it down and that they didn’t do anything to cause my paint missing from my roof and it’s my responsibility to fix the damage they caused. I’m a young woman who always has a hard time a dealerships, always getting taken advantage of, so I called a family member to come help me with my situation at the dealership. We inspected the car on the lot, had not driven away, and we both noticed the following items still dirty after a complete detail; door jams, floorboards, cupholder, stains on seat, and of course the missing paint on roof. Management, Scott, was extremely unhelpful and unprofessional, speaking to us in a condescending, disrespectful, arrogant manner. Ultimately there was no resolution, no refund or coverage for the damage on my vehicle. Scott would not provide the dealership insurance for us to file a claim because he stated they only do that for damage over $4,000. Overall, I’m extremely unhappy with the service provided and I will never recommend Beaver Toyota to any of my friends or family. This is such a disappointment because it was so highly recommended to me because of previous experiences and I fully trusted this dealership to treat me and my car with the same respect and care as they had done for my family before. More

Report | Print

The service and employees are the best! It’s always such an easy process. Word It’s always such an easy process. Word More

Report | Print

Everything was explained very thoroughly to me. I was sent photographs of my problems along with the full explanation of what had to be done and why. I have continued to take my car to Beaver Toyo I was sent photographs of my problems along with the full explanation of what had to be done and why. I have continued to take my car to Beaver Toyota since I purchased it there and couldn’t be more happier with the service that they give me, along with the courtesy of always keeping me updated on what is going on. More

Report | Print

The entire team are EXCELLENT,AMAZING. Today on my visit I met CLINT who simply left me speechless!! Provided top notch service as well as saving me money on the excellent professional wor Today on my visit I met CLINT who simply left me speechless!! Provided top notch service as well as saving me money on the excellent professional workmanship he did on my RAV4!! I highly recommend raises!! George and Steve deserve honorable,,special mention!.. the entire team literally go above and beyond…the terrific service very professional just OVER the MOON!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

Report | Print

Clean courteous efficient prompt. Service was informative, not pushy. Suggestions were warrented and taken into consideration . Service was informative, not pushy. Suggestions were warrented and taken into consideration . More

Report | Print

Very pleased with how I was treated very courteous & considerate I will always trust my vehicle to Beaver Toyota considerate I will always trust my vehicle to Beaver Toyota More

Report | Print

Great service. Professional and knowledgeable. We will definitely be back because of Beaver and Ryan's outstanding customer service Professional and knowledgeable. We will definitely be back because of Beaver and Ryan's outstanding customer service More

Report | Print