Scott Gregg | Page 11

Great experience at Tucson Subaru! Purchased a new Sunshine Orange 2018 Crosstrek at Tucson Subaru earlier this summer. I had been admiring Crosstreks on the road for some time so when Purchased a new Sunshine Orange 2018 Crosstrek at Tucson Subaru earlier this summer. I had been admiring Crosstreks on the road for some time so when I decided to buy a new car I pretty much had my heart set on a Crosstrek. I also drove a Mercedes GLA 250, but the Subaru was a lot more fun and had more safety features so the choice was easy! My experience at the dealership was great. Very low-key professional salespeople (Jim Coyle and Trent Nichols) who were very knowledgeable without any high pressure sales tactics. The sales manager (Terry Iseminger) truly went above and beyond to find me exactly the car I wanted. As it turned out my car needed a small service fix after I bought it so I was also able to interact with the service department too (Dan Ford and Scott Gregg). I can say without a doubt that everyone I interacted completely exceeded expectations, were extremely professional and did their best to make my experience positive. I definitely recommend Tucson Subaru! Don’t go anywhere else! More

Helpful 0

Report | Print

warranty issue I had a warranty concern with my new Subaru Forrester over the paint trim. The service department listened to my concerns, and scheduled the work in I had a warranty concern with my new Subaru Forrester over the paint trim. The service department listened to my concerns, and scheduled the work in a reasonable time frame. All work was finished and I was back on the road enjoying my Subaru. Thank you Tucson Subaru! More

Helpful 0

Report | Print

Made me a believer. Recently purchased a 2013 Crosstrex for my teenage son as his first car. 2 months into his new driving experience and getting his driver license, the Recently purchased a 2013 Crosstrex for my teenage son as his first car. 2 months into his new driving experience and getting his driver license, the car had an air conditioning issue. Over time the A/C unit wasn't as cold as it was new. After being diagnosed at the dealership. The compressor was found leaking and needed to be replace replaced ($1400). This was quite a shock for us as we had only had the vehicle for less than 90 days and it wasn't going to fall under the 3 month / 3000 mile warranty that came with the used vehicle purchase. Additionally I hadn't purchased the extended warranty, only the prepaid maintenance plan. Right of the bat our Service rep Jason Mumma took it upon himself to talk with the used car sales manager Scott and get $700 off the repair cost. While this was an unexpected bonus at the time. Once I returned to pickup the car and had a change to speak with the sales manager to thank them. They had changed their minds and picked up the whole $1400 tab. While under the terms of the contract this was my responsibility. They earned my future business and anyone I can tell of the outstanding services. I'm truly great full. Scott Dickerson More

Helpful 0

Report | Print

First Subaru! Helped me find my first new car, the Crosstrek! Jim helped my customize my car to my needs, and stay cost effective. Much thanks to Tucson Subaru! Helped me find my first new car, the Crosstrek! Jim helped my customize my car to my needs, and stay cost effective. Much thanks to Tucson Subaru! More

Helpful 0

Report | Print

Oil change....update After a follow up from Tucson Subaru regarding my less than perfect review, they have mitigated my concerns and feel comfortable providing 5 stars. Th After a follow up from Tucson Subaru regarding my less than perfect review, they have mitigated my concerns and feel comfortable providing 5 stars. Thanks. More

Helpful 0

Report | Print

very good experience We went in cold after seeing the car on the website. Kevin was introduced to us , showed us the car and I decided that this was what I wanted. They w We went in cold after seeing the car on the website. Kevin was introduced to us , showed us the car and I decided that this was what I wanted. They went through the car fixing what needed to be fixed, it then went to detail . I picked the car up and I love it. The service from Kevin was great , he kept me informed , even came in on his day off to deliver the car. Service was great every thing is working and I love this car. I would recommend this dealership and Kevin to anyone looking to buy a car. More

Helpful 0

Report | Print

Fantastic! Tucson Subaru is pristine and the entire staff is friendly and helpful. Robert Pedroza was very patient and knowledgeable. He knew the answers to all Tucson Subaru is pristine and the entire staff is friendly and helpful. Robert Pedroza was very patient and knowledgeable. He knew the answers to all of our questions and never hesitated. Texts and emails were handled in a timely and professional manner. I live 3 hours away, but will be taking my Outback there for services. I highly recommend Tucson Subaru. More

Helpful 0

Report | Print

Great Experience !!!!! Best experience purchasing a vehicle. No pressure, very friendly, and super helpful. Went there to look at a car with my girlfriend and ended up purch Best experience purchasing a vehicle. No pressure, very friendly, and super helpful. Went there to look at a car with my girlfriend and ended up purchasing two vehicles. The experience was that great and they have a great selection of vehicles. Steve was very pleasant and very knowledgeable. Scott made sure that the vehicle was in great running conditions. Traci is funny and outgoing and made the process of signing and understanding all the paperwork very easy. More

Helpful 0

Report | Print

Best car buying experience From the salesman, to the finance manager, to the service manager, they were all so helpful, friendly, and knowledgable. At no time did I feel any pr From the salesman, to the finance manager, to the service manager, they were all so helpful, friendly, and knowledgable. At no time did I feel any pressure to buy, as is typical at other dealerships. More

Helpful 0

Report | Print

Great service In for a radio update but my car radio brand what’s not in that update. Got help from Darla in service who better explained how to set my safety fea In for a radio update but my car radio brand what’s not in that update. Got help from Darla in service who better explained how to set my safety features. Thank u all for. More

Helpful 0

Report | Print