Scott Gregg | Page 10

Best Car Buying Experience!!! Thank you so much to Ken our salesman, Jen in finance and Scott in service. You all made us feel so welcome, just like a family. This was the easiest Thank you so much to Ken our salesman, Jen in finance and Scott in service. You all made us feel so welcome, just like a family. This was the easiest car buying experience in my opinion. Thank you again to everyone at Tucson Subaru. More

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Service Excellence Tucson Subaru service is always outstanding. Scott Gregg, the Service Director, really CARES what customers think. I have personally called him a fe Tucson Subaru service is always outstanding. Scott Gregg, the Service Director, really CARES what customers think. I have personally called him a few times and he's very appreciative to get my feedback. It is an actual PLEASURE to wait for my vehicle. I am very happy with the entire Tucson Subaru dealership and I LOVE my Forester! More

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Terrific people terrific car We've got with Tucson Subaru in the past for other vehicles we think there a great organization everyone's friendly courteous and extremely helpful co We've got with Tucson Subaru in the past for other vehicles we think there a great organization everyone's friendly courteous and extremely helpful couldn't see more positive butter dealership More

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ABOVE AND BEYOND We have a hiccup with our ‘13 Outback and took it to service department to get fixed. I dealt with Scott who is the boss man and not only did the crew We have a hiccup with our ‘13 Outback and took it to service department to get fixed. I dealt with Scott who is the boss man and not only did the crew fix the issue, but they exceeded anything we expected! Fast and extreamly service. When car was finished Scott waited after service center was closed to come out and make sure we were good to go. Raj and Jason who get the ball rolling there were very kind and helpful as well. THANK YOU ALL VERY MUCH!! More

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Only dealer in town! I have visited three times and I wish there was a box for the question "Would you recommend this service center?" that I could check "Maybe" instead o I have visited three times and I wish there was a box for the question "Would you recommend this service center?" that I could check "Maybe" instead of Yes or No, As it is the only dealer in Tucson you are kinda stuck going there for warranty and service if you have an extended warranty. The first time I went in the service adviser was abrupt and did not pay attention to detail. Information on my vehicle was entered inaccurately and had to be corrected by the manager. The second time there was a miscommunication about the condition of my battery and it made me feel like they were trying to sell me something I didn't really need. This had to be dealt with by the manager again as I got a second opinion on the battery, it was a year and half old and it tested good on the retest! The original Subaru battery had only lasted two and a half years and was replaced under warranty at 35 K. As a result I do not think I would recommend Subaru batteries at this time, I might add in the dealers favor the prices for the 60K service were about half of what I was quoted by the California dealer where I bought my Forester, Anyway the verdict is out and I will be very attentive to anything that is recommended that is not routine! More

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Paint scratches I bought a brand new Subaru 2018 Forrester. The sales associate went to a list of options that Subaru does not provide standard. One of these opti I bought a brand new Subaru 2018 Forrester. The sales associate went to a list of options that Subaru does not provide standard. One of these options was a covering for the back bumper. The cost of the option was $100 and to put on was $50. I thought half the cost of the item to put on was excessive so I elected not to get the option. I bought two shelves that came in car boxes. I loaded them into the Forrester and drive them home when I took them out they were to paint scratches. It appears they only put one coat of paint on the bumpers. I called Tucson Subaru and told him what happened and they said bring the car and will take care of it. When I arrived they said oh no we do not fix paint scratches. This is despite their claim that the car is covered bumper-to-bumper for 35,000 miles. We finally came to an understanding that I would buy the bumper cover for $100 and they would not charge me the $50 to put on. I informed them that if they did not fix the paint scratches I would make this review . They seem not to care whether I did or not. I do not recommend this servicing department but since I have three magnets coming with my new Subaru I have no choice but to go here. What I would tell you to sign Subaru buyers is to negotiate the bumper cover as part of your purchase price . I really think in retrospect that the back bumper cover is not something you can really have a car without so Subaru should not make it an option should be standard More

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What a great Experience Our day with Tucson Subaru and salesman Steve Norris was a great experience, making our purchase of an 2018 Outback Subaru fit our budget...Thank you Our day with Tucson Subaru and salesman Steve Norris was a great experience, making our purchase of an 2018 Outback Subaru fit our budget...Thank you Steve and Subaru. More

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No pressure sales Anthony Taormina was fair, patient & took time with us to assure that we got the best car & price for our needs and situation. He reviewed other deal Anthony Taormina was fair, patient & took time with us to assure that we got the best car & price for our needs and situation. He reviewed other dealer quotes and sold us a dealer owned courtesy Forester. More

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The Man,The Myth, The Legend!!! This is our second car purchase from Trent and 4th from Tucson Subaru. Tucson Subaru is a great dealership only because of GREAT employees such as a T This is our second car purchase from Trent and 4th from Tucson Subaru. Tucson Subaru is a great dealership only because of GREAT employees such as a Trent. Trent took the time to find the perfect vehicle for me, had everything set in place for a quick transaction and at the 9th hour I changed my mind. Trent is very adaptable and patient, he encouraged us to take our time and gave us excellent guidance in selecting our car. Our next purchase will be at Tucson Subaru with Trent “The Car Guy!!” More

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Great shopping experience. I’m a detailed oriented person. Sean Johnson, Terry Iseminger and Scott Gregg made my shopping experience flawless. I felt that each one of them di I’m a detailed oriented person. Sean Johnson, Terry Iseminger and Scott Gregg made my shopping experience flawless. I felt that each one of them did everything they and went the extra mile to help me. What a wonderful team. The service station managed by Scott Gregg isn’t just amazing, I can’t thank you enough Scott. More

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