Scott Lupo
Scott Lupo at Family Hyundai

Scott Lupo

Finance Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.6
382 Reviews
4.6

382 Reviews

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382 Reviews of Scott Lupo

April 21, 2026

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Employee Rating

The service as well as the sales personnel are unmatched in quality, follow-up/customer care and consistency. More

by edithwatt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Isaiah; Nick

Apr 21, 2026

Family Hyundai responded

Thank you for recognizing the unmatched quality, follow-up, and consistency of our sales and service teams. We’re delighted our team delivered attentive care throughout your Hyundai service. We look forward to assisting you again soon.

April 19, 2026

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Employee Rating

My car buying experience at Family Hyundai with Mayweather Shorter as my salesman was a smooth process. It had been 12 years since I purchased my last vehicle. My, was the process far different t More

by maybelle10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter

Apr 19, 2026

Family Hyundai responded

It's fantastic to hear that Mayweather provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

March 12, 2026

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Great people to work with! ! Would recommend this dealership to family and friends anytime!! First class service!! More

by VANILLAMILLER04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Al Pellizzeri

Mar 13, 2026

Family Hyundai responded

It’s fantastic to hear our team made your Hyundai Kona purchase feel first class. Thank you for recommending us to your family and friends. We look forward to assisting you again soon.

February 27, 2026

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This has been the best experience I have had purchasing a vehicle. Jose was great. I felt he really cared about us leaving as a satisfied customer. He was genuine in helping us find the right vehicle for More

by JMoreno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Palomares

Feb 27, 2026

Family Hyundai responded

We’re thrilled that purchasing your new Hyundai Tucson was such a positive experience. Jose’s genuine care in finding the right family vehicle within your budget means a lot to us. Thank you for recommending us to your family and friends.

February 24, 2026

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Employee Rating

When it comes to purchasing a car, we send everyone we know here. We’ve been buying cars from here for more than 8 years and it’s been fantastic each visit. Everyone is extremely helpful, especially Carlo More

by ANGELRUBIO1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alcantar

Feb 25, 2026

Family Hyundai responded

It means so much that you’ve trusted us for your Hyundai purchases over the past eight years. Thank you for recommending us and for highlighting Carlos’s helpfulness. We look forward to assisting you and your friends again in the future.

January 31, 2026

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I love family Hyundai . They make sure they get you in and out . They also have snacks & hot coffee while you wait . They friendly in nice great work Family Hyundai More

by LATONYADAVIS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2026

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2026

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Employee Rating

The sales man was great. I felt very pressured with the other salesman advising additional services they insisted I needed. More

by ERIN_SEFTON
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri

Jan 18, 2026

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, Erin, we can get to the bottom of this.

January 14, 2026

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Employee Rating

Jose was really polite and patient in explaining the operation and the controls of my new vehicle. Scott explained the financing in great detail and the importance of getting the maintenance on time and More

by nichiporuk.g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Jose Palomares

Jan 14, 2026

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

December 23, 2025

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Employee Rating

Kristi is the reason we keep coming back she is Awesome . she is fun to deal with never feel pressured with her More

by plowm10720A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 23, 2025

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

December 21, 2025

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Employee Rating

After a bit of miscommunication, all issues were resolved positively for all. Fair Pricing for product. More

by OLSPEAKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Al Pellizzeri

Dec 21, 2025

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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