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Scott Lupo
Scott Lupo at Family Hyundai
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Scott Lupo | Page 2

Finance Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.7
300 Reviews
4.7

300 Reviews

Write a Review

300 Reviews of Scott Lupo

February 23, 2024

Dealership Rating
Employee Rating

Friendly. No issues. Explained the various models and features well. Drove away that night with a car. More

by DAN@MARRERA.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Palomares

Helpful
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Feb 24, 2024

Family Hyundai responded

Thank you, Dan, for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 21, 2024

Dealership Rating
Employee Rating

The salesman was not pushy. He let me make the choice and decision regarding my trade up. More

by SMITHROLISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer, Mike Majors

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Feb 21, 2024

Family Hyundai responded

Rolisha, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 19, 2024

Dealership Rating
Employee Rating

The dealership was able to work out a deal with me. . Jerry was the best! More

by LILJ720
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Lacy

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Feb 19, 2024

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Jerry and our team were able to help, and we hope to see you again!

February 12, 2024

Dealership Rating
Employee Rating

My salesperson Kristi was wonderful! She answered all my questions. She was very helpful even after I purchased my car. More

by neanette
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Jaclyn Bobbitt

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Feb 13, 2024

Family Hyundai responded

Thank you so much for your kind words, Neanette, and for taking the time to leave us this wonderful feedback!

January 27, 2024

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Employee Rating

Great. Customer service! The staff was helpful , personable and knowledgeable. Comfortable waiting area with WiFi and snacks More

by PLEONI07051969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maverick Watson

Helpful
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Jan 28, 2024

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 25, 2024

Dealership Rating
Employee Rating

Excellent customer service. Got me exactly what I wanted and needed, down to the color More

by dominiqueconn
Recommend Dealer
Yes
Helpful
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Jan 25, 2024

Family Hyundai responded

Thank you so much, Dominique, for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

January 19, 2024

Dealership Rating
Employee Rating

Very good servic and very nice workers fast servic fast time to get my finished More

by JROCH1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Ross, TJ Schmitt, Michael Kratschmer

Helpful
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Jan 21, 2024

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

January 18, 2024

Dealership Rating
Employee Rating

My Car Was On The Lot From July to End of December . Minimum Communication And Updates More

by KORSHEWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer, Mike Majors, Robbie Watson

Helpful 1
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Jan 22, 2024

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 16, 2024

Dealership Rating
Employee Rating

Nice people to deal with, I thought I got a good price on my trade-in, More

by CUB8424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Mayweather Shorter, Colin Simmons

Helpful
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Jan 17, 2024

Family Hyundai responded

Thank you so much for choosing Family Hyundai. Please let us know if we can be of any more assistance!

January 14, 2024

Dealership Rating
Employee Rating

The salesman Jerry was knowledgeable in explaining the vehicle options and understanding in what type of vehicle we were looking for. More

by taborwh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Lacy

Helpful
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Jan 15, 2024

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Jerry had the opportunity to provide you with great service. We thank you for choosing Family Hyundai!

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