Scott Lupo
Scott Lupo at Family Hyundai

Scott Lupo

Finance Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.7
364 Reviews
4.7

364 Reviews

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364 Reviews of Scott Lupo

October 09, 2025

Dealership Rating
Employee Rating

Excellent service, in and out quickly, kept me advised of progress, informed me of recall More

by gatorray1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

September 27, 2025

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Excellent customer service. And friendly people. I recommend this, please. They get the job done. More

by ibrahim10701
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg

Sep 27, 2025

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Family Hyundai!

September 17, 2025

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Rick was a wonderful sales person. I would recommend anybody to him. He was very helpful and you can depend on him. You guys are very lucky to have a sales person like that More

by jcdubois
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ricky Gushi, Toni Ivanovic

Sep 17, 2025

Family Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

September 13, 2025

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My sales person Jacqueline was very knowledgeable and helped tremendously with my purchase and operation of my new Hyndai Tucson More

by YESPENQUINNS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Jaclyn Bobbitt

Sep 13, 2025

Family Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Family Hyundai are glad to have you as a customer.

September 13, 2025

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I was sold an oil change and tire plan when I bought my F-150 from this dealership, however then don’t have a lift to accommodate my vehicle to rotate the tires. I was compensated an additional oil change More

by DJSCHMITTY77
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Sep 14, 2025

Family Hyundai responded

Quality customer service is always our number one priority, so we apologize for not meeting your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

August 28, 2025

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They were Very Nice 👍🏽 and Friendly to Me and My Niece. I would gladly recommend them to anyone who is interested in buying a car 🚗. More

by purple2pisces
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Holder

Aug 28, 2025

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

August 26, 2025

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Great place for service and to buy a new or used vehicle. Joana from service is always courteous and poliet and attentive to customers need for what needs to be done on your car she great and awesome the pa More

by Olivia
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Carlos Alcantar , joana from service dept

Aug 26, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 18, 2025

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My sales rep Chris was great! !! He was very helpful when I bought my car back twice because I couldn't figure out how program a couple of things. More

by KAREN.ZIEMANN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Powers

Aug 18, 2025

Family Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

August 12, 2025

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Employee Rating

I am thankful with Omar and Al (floor manager). You guys listen and solve. Keep up the great work. More

by Lupe
Recommend Dealer
Yes

Other Employees Tagged: Jason Lechowicz

Aug 12, 2025

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

August 05, 2025

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Employee Rating

We started at Family because they are close. Our sales consultant was a young gentleman named Isaiah Dunbar. We never were anywhere else. I can honestly say Isaiah worked so hard for us to get a More

by Red ride
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Dunbar

Aug 05, 2025

Family Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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