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Scott Nemitz
Scott Nemitz | Page 5
Service Advisor
Luther Kia of Inver Grove
1470 50th Street East
Inver Grove Heights, MN 55077
145 Reviews
145 Reviews
Write a Review145 Reviews of Scott Nemitz
November 10, 2018
Always a great experience Everyone goes the extra mile. Always a great experience. I lost a back panel and Scott found by the spare tire. I would have never thought of looking Everyone goes the extra mile. Always a great experience. I lost a back panel and Scott found by the spare tire. I would have never thought of looking there More
by prettybritty80
Verified CustomerOther Employees Tagged: Colin Kufahl
Helpful 
November 09, 2018
Disappointed. I brought my vehicle to your Nissan dealership to get warranty work done. After leaving my vehicle there over night I was informed that only 1 of my w I brought my vehicle to your Nissan dealership to get warranty work done. After leaving my vehicle there over night I was informed that only 1 of my warranty issues would actually be covered by my warranty, and it was going to cost over $900 to fix the others. I called Tanner Nissan in Brainerd, where I purchased my Rogue from, and they ensured me that these issues are covered by my warranty. After calling your dealership to talk through it, I was again told that they would not be covered and you would not complete the work without payment. I left your dealership out my $100 deductible, upset, and with a long drive ahead of me with a damaged vehicle. I ended up bringing my Rogue ALL the way to Brainerd (4 hours away from home), they completed the work COMPLETELY, 100%, NO QUESTIONS ASKED, covered by my warranty. Not only that, but for my troubles they did not even require for me to pay the $100 deductible again. THAT is the difference in good and bad customer service. Brainerd went above and beyond to FIGHT for my warranty coverage, got me a free rental vehicle for the night, and did not request payment. All that I was told by you was "no." You need to take a lesson out of their book and step up your customer service game. Why was it so easy for them to get these items covered by my warranty, yet impossible for you? What is the point in paying so much for my warranty if you're not even going to help me get things fixed? More
by roxy1234
Other Employees Tagged: Greg Isham, Adam Bistodeau, Michael Wagner, Nik Novotny, Kathy Heitzinger, Taylor Minners, Colin Kufahl, Ken Graf , Robin Dreyer
November 08, 2018
Fantastic I don’t remember who helped me but everyone there is always so nice and welcoming. Thank you so much for doing the best you can! I don’t remember who helped me but everyone there is always so nice and welcoming. Thank you so much for doing the best you can! More
by jjw99189
Other Employees Tagged: Greg Isham, Adam Bistodeau, Michael Wagner, Nik Novotny, Taylor Minners, Colin Kufahl, Ken Graf , Robin Dreyer
November 08, 2018
Problem fixed quick and easy Went in for a tire issue and they were able to fix it ant no cost to me which is great. Especially since it was a newer car Went in for a tire issue and they were able to fix it ant no cost to me which is great. Especially since it was a newer car More
by Nissan rouge
Other Employees Tagged: Adam Bistodeau, Michael Wagner, Nik Novotny, Ken Graf
November 06, 2018
Fast and easy. Quick and easy. New motor in less than a week even though they thought it would take a week and a half. Friendly staff that took care of all my needs Quick and easy. New motor in less than a week even though they thought it would take a week and a half. Friendly staff that took care of all my needs in the matter of minutes at the shop. Thank you. More
by mohryfire15
November 02, 2018
Fast, reliable, and affordable I will always bring my car, everyone in the service center is helpful and knowledgeable. The waiting area is clean, comfortable, and the amenities are I will always bring my car, everyone in the service center is helpful and knowledgeable. The waiting area is clean, comfortable, and the amenities are great! More
by SnugglyJeff
Other Employees Tagged: Greg Isham, Adam Bistodeau, Kathy Heitzinger
October 24, 2018
Great Again! Entire team was fantastic yet again, from service writer, cashier, shuttle driver, and the great work from the mechanic. Would recommend, always happy Entire team was fantastic yet again, from service writer, cashier, shuttle driver, and the great work from the mechanic. Would recommend, always happy with the service received. More
by MORGANMATTHEWE
Other Employees Tagged: Terry Tucker, Jeremy Morgan
October 19, 2018
Good place I liked it.every thing good.would not go anywhere else. Friendly people know what they are doing and make sure it is done right. I liked it.every thing good.would not go anywhere else. Friendly people know what they are doing and make sure it is done right. More
by tjlemay1.1
Other Employees Tagged: Brian Nerka, Igor Tenenbaum, Scott Holerud, Craig Brink, Adam Bistodeau
October 19, 2018
Excellent service Quick, efficient and personable. I've been here twice for oil changes and they are so on top of things. I stay there and wait and they are so effici Quick, efficient and personable. I've been here twice for oil changes and they are so on top of things. I stay there and wait and they are so efficient and wash my vehicle as well. More
by parsons5
October 18, 2018
Service Awesome awesome awesome good service good coffee good every aspects is good so good very nice vert respectful awesome great etc good thanks a million Awesome awesome awesome good service good coffee good every aspects is good so good very nice vert respectful awesome great etc good thanks a million More
by STEVEJ55303
Other Employees Tagged: Taylor Minners , Nate Josephson is awesome
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