Scott Sack
Scott Sack at Dean Team Subaru Volkswagen

Scott Sack

Service Advisor

Dean Team Subaru Volkswagen

15121 Manchester Road
Ballwin, MO 63011

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4.7
33 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

4.7

33 Reviews

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33 Reviews of Scott Sack

January 30, 2026

Dealership Rating
Employee Rating

The Dean Team Volkswagen is one of the best dealerships I’ve ever worked with. Working with the service advisor Shannon is always a complete pleasure! More

by Kschier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2026

Dean Team Subaru Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 20, 2026

Dealership Rating
Employee Rating

we just bought a new vehicle and I cant express how happy we are. We received top notch customer service with buying it. John Ostlund was our salesman and Joel Hayes went over the vehicle with us. I notifi More

by lam1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ostlund, Joel Hayes

Jan 20, 2026

Dean Team Subaru Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 05, 2026

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Employee Rating

Had my emissions checked today at the Dean Team (Ballwin) location and the service team was excellent. I was greeted as soon as I pulled up, checked in right at my car, and shown to the waiting area with cof More

by nathalieheembrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Dean Team Subaru Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dean Team Subaru Volkswagen.

October 30, 2025

Dealership Rating
Employee Rating

Everyone was very friendly, kind, and thorough and professional I worked mostly with Joel than Sam But also interacted with Sarah and Tim and Ike Joel was very patient with me and very flexible An More

by Kevin Callahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2025

Dean Team Subaru Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 20, 2025

Dealership Rating
Employee Rating

I have brought from the Deam team previously, and I have to say they have an excellent service staff. They have always been very attentive. Furthermore, I just brought another vehicle and have to mention t More

by srgchez1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Fix, Joel Hayes , Mary Greathouse, Jason Moore

Jul 20, 2025

Dean Team Subaru Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 29, 2025

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Employee Rating

The dean team prides itself on no hassle car purchasing. I can testify that they succeed what they advertise. It was the best, smoothest, easiest, no-frills car purchasing experience I’ve ever had. I can no More

by Hunter S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Poston , Jason Moore

March 03, 2025

Dealership Rating
Employee Rating

Always been very pleased with the service I have received from the people at Dean. Joel was a great help to us and made the chore of purchasing a new car easy and enjoyable. More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Fix, Joel Hayes , Richard Gotsch, Jason Moore

December 21, 2024

Dealership Rating
Employee Rating

Scott Sack Had my VW serviced by Scott Sack and his service department. In a tough spot they were tremendously helpful, very very quick in communication and everything felt very transparent and respect More

by landonhughes004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 10, 2024

Dealership Rating
Employee Rating

Partially fixed my transmission issue with a new valve body but it still has a misfire and not running as smooth as I hoped More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 06, 2024

Dealership Rating
Employee Rating

Dean Team Subaru service department is first rate service advisors are very helpful always helping you with needs More

by larryjo1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2024

Dean Team Subaru Volkswagen responded

Hi there, thank you for taking the time to leave a 5 star review. We are thankful for your business and are glad to hear that our service department provided a positive experience. We strive to make our customer's experiences as easy as possible. Please let us know if you need anything else!

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