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Service Department
Service Department
Subaru of Jacksonville
1717 St. Johns Bluff Road
Jacksonville, FL 32246
745 Reviews
745 Reviews
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745 Reviews of Service Department
December 09, 2025
We drive an extra 20 minutes out of the way when there is another dealership right near our house because of the service department at this dealership. Mike Needham has made a great impact on that decision. another dealership right near our house because of the service department at this dealership. Mike Needham has made a great impact on that decision. We value the great customer service and attention to detail more than the convenience of a short trip. We know our car is taken care of, we’re always driving something safe, and that we’ll get a longtime out of our cars. Thank you Mike! We are loyal customers thanks to you. More
by stevenrys
Other Employees Tagged: Mike Needham, Brad North, Tommy Vergara
December 06, 2025
The service and care given by Mike Needham and the entire service team is more than we could ask for. We will be loyal Subaru customers for life due to the way we’re treated and the way things are handled. service team is more than we could ask for. We will be loyal Subaru customers for life due to the way we’re treated and the way things are handled. More
by amberdbrillhart
Other Employees Tagged: Danny Kane Jr, Mike Needham, Brad North, Tommy Vergara, Mini Juarez-Melendez, Becca Covart, Jacie Del Valle, Pat Conrad
December 05, 2025
I brought my 4 day old (used-CPO) Outback that I got from another dealer 200 miles away. The service writer was fantastic! He was thoughtful , empathetic, and truly wanted to help me. He got the work done an another dealer 200 miles away. The service writer was fantastic! He was thoughtful , empathetic, and truly wanted to help me. He got the work done and took the original selling dealer’s number to work it out. More
by Rich G
Other Employees Tagged: Mike Needham
September 25, 2025
After buying various cars over the past 50 years, I can honestly say that this is the most professional, informed, respectful, friendly, courteous dealership I have ever dealt with! AJ Miller and Jerry Jo honestly say that this is the most professional, informed, respectful, friendly, courteous dealership I have ever dealt with! AJ Miller and Jerry Johnson are true gems. And credits to Subaru! More
by orvmar52
Other Employees Tagged: Finance Department, Jerry Johnson, John Pitts , AJ Miller
September 24, 2025
I am always satisfied whenever I come to this dealership and Tony did not disappoint! Service is always exceptional and we ended up buying a new car today because Tony took the time and patience to work wit and Tony did not disappoint! Service is always exceptional and we ended up buying a new car today because Tony took the time and patience to work with us. This is our second new vehicle from Subaru and I will always recommend Subaru of Jacksonville to my friends and family. More
by atlmotohoney27
Other Employees Tagged: Danny Kane Jr, Mike Needham, Brad North, Tommy Vergara, Tony Signorile, Pat Conrad, Laszlo Pirkov
September 02, 2025
Always a great experience at Subaru of Jacksonville everyone is so polite and easy to work with everyone is so polite and easy to work with More
by pabloisagenius
Other Employees Tagged: Danny Kane Jr, Mike Needham, Brad North, Tommy Vergara, Mini Juarez-Melendez, Aloysius Hofaker, Pat Conrad, Laszlo Pirkov , Russell Hyatt
August 17, 2025
Dealer knew all the car details and made me feel at home. Very educational tour of the car. Very educational tour of the car. More
by John6
Other Employees Tagged: Finance Department , John Voight
July 26, 2025
This was the second time I’ve leased from Subaru of Jacksonville. Each time I’ve been met with highly enthusiastic, professional and extremely knowledgeable staff. Although my usual contact Sabino Ma Jacksonville. Each time I’ve been met with highly enthusiastic, professional and extremely knowledgeable staff. Although my usual contact Sabino Martinez wasn’t able to be there, he did set me up with Abigail Adam’s and Seth Rosen. They both helped me decide on my lease and walked me through the process easily. Ms. Adam’s a relatively new employee, knew everything about the vehicles I was interested in and I was impressed with her. She is a great addition to Subaru of Jacksonville. Seth Rosen was fantastic as well and was totally on top of everything. And of course I have to express my appreciation and pleasure of seeing AJ Miller again. The staff I’ve been fortunate to have met will keep me a loyal customer of Subaru of Jacksonville. Thank you all. More
by HOCKEY24505
Other Employees Tagged: Sabino Martinez , Abby Adams, AJ Miller, Seth Rosen
June 04, 2025
We stopped in several times to look at different Subaru models and even when we told our salesman Alex that we were not ready to buy he still spent time and made us feel that we were his only customer. models and even when we told our salesman Alex that we were not ready to buy he still spent time and made us feel that we were his only customer. More
by verellis
Other Employees Tagged: Finance Department, Ryan Munro, Ovidio Cirtina , Alex Argiros
May 24, 2025
Excellent service, friendly staff, an overall outstanding experiance. I have recommended Subaru to Friends and familly and will continue to do so. experiance. I have recommended Subaru to Friends and familly and will continue to do so. More
by tomb3511
Other Employees Tagged: Sabino Martinez
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