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Service Department
Service Department
Subaru of Jacksonville
10800 Atlantic Blvd
Jacksonville, FL 32225
735 Reviews
735 Reviews
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735 Reviews of Service Department
May 12, 2025
Mia Q. did an excellent job. She kept us informed by calls and texts as she encouraged the shop to get the car ready after we placed a deposit. It took well did an excellent job. She kept us informed by calls and texts as she encouraged the shop to get the car ready after we placed a deposit. It took well over a week. Since we didn't need financing the long wait to complete the paperwork seemed un necessary. Once Joseph was free, he did an excellent and efficient job also. 5 stars plus for Mia and Joseph! As for who is managing the used car department, it took too long to get through Subarus inspection and repairs. They would tell Mia it would be ready a certain date only to have that date come and go and gave another date only not to get done. It was finally promised at 10:00. After Mia checked it wasn't ready. Finally promised at 3 pm it was still being detailed, etc etc. My point is the manager needs more reliable shop people and supervise their progress. He also needs to get another finance person hired. We previously purchased 2 new cars from this dealership and felt valued and pleased with our experience. Both Mia and Joseph treated us professionally and respectfully as we commend their experience and people skills. The back shop not so much but that seems to be poor managing skills or employee shortages. More
by Jones
Other Employees Tagged: Finance Department, Mia Quinones
May 03, 2025
Sales Rep Sabino, excellent customer focus, product knowledge and response to customer needs. Reflects top quality Subaru dealership. knowledge and response to customer needs. Reflects top quality Subaru dealership. More
by Jifinc1
Other Employees Tagged: Office Staff, Finance Department, Sabino Martinez, Parts Department, Brad North
May 01, 2025
No high pressure. I hate high pressure auto dealers and salespeople. Service department is also very friendly and helpful. I hate high pressure auto dealers and salespeople. Service department is also very friendly and helpful. More
by Smmamich55
Other Employees Tagged: Finance Department, Sabino Martinez, Abby Adams
April 30, 2025
Great clean location had a good variety of models and colors on the lot had a assortment of well put together knowledgeable staff members colors on the lot had a assortment of well put together knowledgeable staff members More
by Surferboyneptune
Other Employees Tagged: Matt Mowatt, Aloysius Hofaker
April 30, 2025
Great service from Brian, he was quick and to the point and made everything very easy. and made everything very easy. More
by Jasonp234xd
Other Employees Tagged: Bryan Maguire
April 22, 2025
Top notch dealership all around from purchase to service. If you are looking for a great reliable vehicle, no pressure sales, and easy access service, this is your place. If you are looking for a great reliable vehicle, no pressure sales, and easy access service, this is your place. More
by ltranter67
Other Employees Tagged: Kimberly Schneid , Pat Conrad
April 22, 2025
They are quick and kind. I love that there is a Cinnotis inside while waiting! The new location is so nice. I love that there is a Cinnotis inside while waiting! The new location is so nice. More
by Anafernandez_799
Other Employees Tagged: Tommy Vergara
April 22, 2025
Excellent sales and service Best all around dealership A A A. A A A A A A A. A A A A More
by robkos
Other Employees Tagged: Danny Kane Jr, Mike Needham, Brad North
April 21, 2025
Service advisor, Pat, recommended the services I needed to keep my vehicle running at its best! She made sure I had everything I needed while I waited. to keep my vehicle running at its best! She made sure I had everything I needed while I waited. More
by Jo
Other Employees Tagged: Pat Conrad
