Dealer Reviews
Cars for Sale
Dealer Log In
Seth Sonstein
Seth Sonstein | Page 7
Sales Manager
Autonation Subaru Carlsbad
5500 Paseo Del Norte
Carlsbad, CA 92008
511 Reviews
Dealership Experience
10 yrs, 10 mos
Industry Experience
28 yrs
Specialties & Trainings
VW and Subaru brand specialist. Inventory Management, ADP Certified, CDK Certified. Dealerbuilt Trained, Reynolds and Reynolds Trained, Subarunet, VW Hub, and VW Extranet expertise.
511 Reviews of Seth Sonstein
February 01, 2022
Terrence was knowledgeable, informative, personable and supportive across the buying process. He even helped move everything from my old car to the new one, fashioning a makeshift 'hanger' for a crystal th supportive across the buying process. He even helped move everything from my old car to the new one, fashioning a makeshift 'hanger' for a crystal that hung from my mirror. He took time to help me understand the settings on my car, and was very thorough in his explanations. More
by cylib
Verified CustomerOther Employees Tagged: Terrence Sterbenz
January 31, 2022
Uzair knew I was interested in a particular model and let me know when it was in stock. Unfortunately, being exposed to Covid, and eventually coming down with Covid kept me from coming into the dealership. me know when it was in stock. Unfortunately, being exposed to Covid, and eventually coming down with Covid kept me from coming into the dealership. Finally, I was able to come in and Uzair made the process comfortable and quick. More
by anlennon
Other Employees Tagged: Uzair Tahir
January 20, 2022
Matt helped me purchase a 2021 Subaru. He was very kind and knowledgeable. This is my second time buying a Subaru from this dealership. I’d highly recommend Matt if you’re looking for a new car. and knowledgeable. This is my second time buying a Subaru from this dealership. I’d highly recommend Matt if you’re looking for a new car. More
by lauren_yowell
Other Employees Tagged: Matthew Caulfield
January 18, 2022
First: the advisor Lester, was phenomenal. Second: Beyond that, the women answering the phone at the service department were rude to the point of hanging up on me twice. Before that I left two messages which that, the women answering the phone at the service department were rude to the point of hanging up on me twice. Before that I left two messages which were never returned until I left one to Lester’s direct line. He called me back within the hour. Third: $100 for an oil change is shameful. Fourth: A part was ordered and I was never advised it was in. Was told two or three days. If it wasn’t for me calling 10 days later, I’d still be wondering. So much for customer service. Fifth: Again Lester was the only bright spot in this encounter. He was thorough, respectful and took the time to go over things in detail. You should keep him around, he will help you clean your act up. People go to a dealer for a specific level of service. The advisor can only do so much. This boils down to poor leadership and management. While Covid is responsible for some of todays issues, dealers need to be aware of this and adjust accordingly. Your dealership has failed the primary responsibility: CUSTOMER SERVICE. More
by dcon3130
Other Employees Tagged: Don Elliott, Dustin Taylor, Nathan Thompson, Armando Rodrigues, Ronald Fodrey, Lester Cochran, Jamie Weeks
January 12, 2022
Jason was a great sales rep. Kristi was very pleasant and efficient in finance. They made this a very good experience during these troubling times! efficient in finance. They made this a very good experience during these troubling times! More
by DANDS2000
Other Employees Tagged: Jason Field
December 21, 2021
Everything was quick and easy! And I felt like I was truly taken. Care of Yuri was amazing and worked with me to get me the best deal out of my car! truly taken. Care of Yuri was amazing and worked with me to get me the best deal out of my car! More
by Mely
Other Employees Tagged: Yuri Ganzha
December 17, 2021
Everything about my trade in and purchase went smoothly. Manny was knowledgable and helpful, and I'm thrilled with my purchase and experience! Manny was knowledgable and helpful, and I'm thrilled with my purchase and experience! More
by dq
Other Employees Tagged: Don Elliott, Manuel Morataya
December 17, 2021
The employees were very friendly and Professional. It was clean. The store had great items to purchase. clean. The store had great items to purchase. More
by rollf
Other Employees Tagged: Matthew Caulfield
December 10, 2021
Fantastic experience! Everyone was wonderful to deal with. Especially my sales guy, Jim! Thank you. with. Especially my sales guy, Jim! Thank you. More
by j.steezy
Other Employees Tagged: Jim Mirreghabie
Dealership Inventory (479 Vehicles)
