Shane Jackson
Shane Jackson at Joe Machens Capital City Ford

Shane Jackson

Sales

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

Contact Me
4.9
40 Reviews

Dealership Experience

8 mos

Industry Experience

6 yrs, 1 mo

Languages Spoken

English English

4.9

40 Reviews

Write a Review

40 Reviews of Shane Jackson

November 07, 2025

Dealership Rating
Employee Rating

Always a great car, solid deal, and smooth sales process with Capital City Ford & Josh Hubbard the “croc star.” More

by JD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2025

Joe Machens Capital City Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 30, 2025

Dealership Rating
Employee Rating

Were very helpful and kind. I would do business with them again! Checked in on me even after the sale. More

by maryrkoch59
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson

Oct 30, 2025

Joe Machens Capital City Ford responded

Thanks for your feedback on your recent visit to Joe Machens Capital City Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

October 29, 2025

Dealership Rating
Employee Rating

Jayden was incredibly helpful and attentive to my needs when I was looking for a specific car. He went above and beyond to make sure I received the perfect one and his communication was top-notch througho More

by Janayday48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaden Keller

Oct 29, 2025

Joe Machens Capital City Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

October 25, 2025

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Employee Rating

Excellent customer service and a pleasant car shopping experience. Thomas was professional and worked to get what we were looking for without being overly pushy. Very happy with our experience. More

by Rkbschrage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Barker, Frank Ferguson

Oct 25, 2025

Joe Machens Capital City Ford responded

Thank you so much for choosing Joe Machens Capital City Ford! Please let us know if we can be of any more assistance.

October 20, 2025

Dealership Rating
Employee Rating

The whole team was great in helping us with our purchase. Thank you to all of them. More

by CKIRKW1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harold Love, Brad O'Dowd

Oct 20, 2025

Joe Machens Capital City Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 18, 2025

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Employee Rating

Everyone was friendly, helpful, professional and found me exactly what I wanted in a new car. Recommended my husband and he bought a new car too! More

by ktiffany40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2025

Joe Machens Capital City Ford responded

Here at Joe Machens Capital City Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 17, 2025

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Employee Rating

They were friendly and helpful finding us a truck to fit our budget Mike.,Shane. Frank and Josh all went out of their way to assist us in any way they could More

by Tannya.newberry71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 19, 2025

Joe Machens Capital City Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Machens Capital City Ford!

October 16, 2025

Dealership Rating
Employee Rating

The Machens guys are top notch. I can't recommend them enough. I gave Mike Gross a list of what I wanted and he found it for me. Kieth was great throughout the buying process. Shane More

by wrightphotollc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2025

Joe Machens Capital City Ford responded

Here at Joe Machens Capital City Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 15, 2025

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Employee Rating

Answering questions, wasn't pushy, concerned with our wants..... my husband and myself along with my son purchased a vehicle. More

by Robandsarah.becker3
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson

Oct 15, 2025

Joe Machens Capital City Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Machens Capital City Ford.

September 29, 2025

Dealership Rating
Employee Rating

Everyone was very helpful, super professional and really seemed to care about me getting the car I wanted. Mike and Frank, the finance guys, everyone was amazing to work with! More

by ktiffany40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross, Josh Woodruff

Sep 29, 2025

Joe Machens Capital City Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Machens Capital City Ford.

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