Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Shane Jackson

Overview Reviews (92) Inventory (336)

Contact Me

View All Employees

< View All Employees

Shane Jackson

Sales

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

Contact Me

4.9

92 Reviews

Overview Reviews (92) Inventory (336)

Dealership Experience

1 yr

Industry Experience

6 yrs, 5 mos

Languages Spoken

English

4.9

92 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Shane Jackson

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

92 Reviews of Shane Jackson

March 13, 2026

Dealership Rating

Employee Rating

Joe Machens Capital City Ford gave me a great price on my trade-in (which they sold me 3 years ago) so that my monthly payment on its replacement could fit into my meager budget. Many thanks to Mike Gross in trade-in (which they sold me 3 years ago) so that my monthly payment on its replacement could fit into my meager budget. Many thanks to Mike Gross in sales and Shane Jackson in financing for making me a happy customer! More

by donovanl1949

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Gross

Report | Print

Mar 13, 2026 -

Joe Machens Capital City Ford responded

We’re delighted Michael and Shane could secure a solid trade-in value and set up an affordable plan for your used Jeep Cherokee. Thank you for choosing us again. We look forward to supporting your needs moving forward.

March 13, 2026

Dealership Rating

Employee Rating

They were very nice, but it took a little bit longer than I thought. But everyone was very nice!!! I thought. But everyone was very nice!!! More

by craigredmon

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shane Jackson

Report | Print

Mar 13, 2026 -

Joe Machens Capital City Ford responded

Thank you for your feedback. We apologize for the longer wait and are pleased our team made you feel welcome.

March 11, 2026

Dealership Rating

Employee Rating

Went in for a vehicle for our son and great service. ... left with a vehicle. ... left with a vehicle. More

by mdwerths

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shane Jackson

Report | Print

Mar 11, 2026 -

Joe Machens Capital City Ford responded

We’re thrilled Shane could provide great service when finding a used Ford for your son. Thanks for trusting us with this purchase. Feel free to reach out if you need anything else.

Mar 11, 2026 -

mdwerths responded

Brad was our salesman and Shane did all paperwork for the vehicle. Both Brad and Dhane were great to work with.

March 11, 2026

Dealership Rating

Employee Rating

All employees where helpful and did a good job answering all of my questions thanks all of my questions thanks More

by kdenny910

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Douglas Keeler, Michael Gross, Michael Bateman

Report | Print

Mar 11, 2026 -

Joe Machens Capital City Ford responded

Thank you for your kind feedback. We’re glad our team could address all your questions during your new Ford purchase. Enjoy the road ahead, and let us know if we can help in the future.

February 28, 2026

Dealership Rating

Employee Rating

They found the car I was looking for the finance process was very professional and fast. My car was ready the next day when I wanted it it was a full tank of gas and detailed. I was very was very professional and fast. My car was ready the next day when I wanted it it was a full tank of gas and detailed. I was very More

by debby.o.white

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Josh Woodruff, Josh Jones

Report | Print

Feb 28, 2026 -

Joe Machens Capital City Ford responded

Thank you for sharing your experience with our team. We’re pleased we located the Nissan you wanted and provided a fast, professional finance process. It’s great to hear your vehicle was prepped with a full tank of gas and detailed, ready when you needed it.

February 28, 2026

Dealership Rating

Employee Rating

Best service ever, never have I seen anything handled better than the service I got there better than the service I got there More

by btbw1225

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Stegeman, Adam Rodriguez, Bryan Wyatt

Report | Print

Feb 28, 2026 -

Joe Machens Capital City Ford responded

We’re thrilled your service experience was outstanding. Our team was glad to take care of your Chevrolet Suburban and appreciates your trust. We look forward to assisting you again.

February 28, 2026

Dealership Rating

Employee Rating

I can honestly say that I have never had such a pleasant experience at a car dealership. Ajay was extremely knowledgeable and pleasant to work with. He and the on-site managers took the stress out of the ca experience at a car dealership. Ajay was extremely knowledgeable and pleasant to work with. He and the on-site managers took the stress out of the car buying experience. They went above and beyond to help us find the right car that was safe and affordable. I would definitely recommend Joe Machens Ford! More

by lisaspeed888

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Douglas Keeler, Ajay Miller

Report | Print

Feb 28, 2026 -

Joe Machens Capital City Ford responded

It’s wonderful to know that Ajay and our on-site managers made your used Volkswagen Tiguan purchase stress free and informative. We’re glad we could help you find a reliable and budget-friendly vehicle. Thank you for recommending us.

February 28, 2026

Dealership Rating

Employee Rating

Thanks for being so great! And for helping us pick out the perfect truck for us. Sincerely The Byrds And for helping us pick out the perfect truck for us. Sincerely The Byrds More

by lelabyrd2

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Keith Schoolfield

Report | Print

Feb 28, 2026 -

Joe Machens Capital City Ford responded

What a pleasure to help you find the perfect Ford Ranger. It was great assisting you through the selection process. Thank you for sharing your experience!

February 27, 2026

Dealership Rating

Employee Rating

It was great We got in and out with no fuss And Brad was amazing amazing More

by Stillpaula

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shane Jackson

Report | Print

Feb 27, 2026 -

Joe Machens Capital City Ford responded

Thank you for sharing how smoothly everything went and for recognizing our team’s efforts. We’re delighted you found the process fuss-free. Congratulations on your new Ford and enjoy the drive!

February 26, 2026

Dealership Rating

Employee Rating

Josh Hubbard was super patient and not pushy at all. He helped me find a vehicle that truly fit my needs and I have never left a dealership feeling more content with the purchase of a vehicle! He helped me find a vehicle that truly fit my needs and I have never left a dealership feeling more content with the purchase of a vehicle! More

by Mario123

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Josh Hubbard

Report | Print

Feb 26, 2026 -

Joe Machens Capital City Ford responded

It’s wonderful to hear that Josh’s patient, pressure-free approach helped you drive away in a Ford that fits your needs perfectly. Knowing you left feeling so content with your purchase brightens our day. Please don’t hesitate to reach out if there’s anything else we can assist you with.

Dealership Inventory (336 Vehicles)

2024 Ford Explorer | used

$30,989

2024 Ford Explorer

used

STAR WHITE MET TRI-COAT exterior

Automatic

Four-wheel Drive

$30,989

View Vehicle Details

View Details

2022 Ford Explorer | used

$31,333

2022 Ford Explorer

used

AGATE BLACK METALLIC exterior

Automatic

Four-wheel Drive

$31,333

View Vehicle Details

View Details

2026 Ford F-350 | new

$71,456

2026 Ford F-350

new

Agate Black Metallic exterior

Automatic

Four-wheel Drive

$71,456

View Vehicle Details

View Details

2022 Ford Escape | used

$19,000

2022 Ford Escape

used

AGATE BLACK METALLIC exterior

Automatic

All-wheel Drive

$19,000

View Vehicle Details

View Details

2024 Ford Edge | used

$27,500

2024 Ford Edge

used

AGATE BLACK METALLIC exterior

Automatic

All-wheel Drive

$27,500

View Vehicle Details

View Details

2026 Ford F-150 | new

$68,032

2026 Ford F-150

new

ANTIMATTER BLUE METALLIC exterior

Automatic

Four-wheel Drive

$68,032

View Vehicle Details

View Details

View All Inventory