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Shane Jackson

Overview Reviews (36) Inventory (444)

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Shane Jackson

Sales

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.9

36 Reviews

Overview Reviews (36) Inventory (444)

Dealership Experience

7 mos

Industry Experience

6 yrs

Languages Spoken

English

4.9

36 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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36 Reviews of Shane Jackson

October 20, 2025

Dealership Rating

Employee Rating

The whole team was great in helping us with our purchase. Thank you to all of them. Thank you to all of them. More

by CKIRKW1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Harold Love, Brad O'Dowd

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Oct 20, 2025 -

Joe Machens Capital City Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 18, 2025

Dealership Rating

Employee Rating

Everyone was friendly, helpful, professional and found me exactly what I wanted in a new car. Recommended my husband and he bought a new car too! exactly what I wanted in a new car. Recommended my husband and he bought a new car too! More

by ktiffany40

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Keith Schoolfield, Michael Gross, Josh Woodruff, Frank Ferguson

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Oct 18, 2025 -

Joe Machens Capital City Ford responded

Here at Joe Machens Capital City Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 17, 2025

Dealership Rating

Employee Rating

They were friendly and helpful finding us a truck to fit our budget Mike.,Shane. Frank and Josh all went out of their way to assist us in any way they could our budget Mike.,Shane. Frank and Josh all went out of their way to assist us in any way they could More

by Tannya.newberry71

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Gross, Josh Woodruff, Frank Ferguson

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Oct 19, 2025 -

Joe Machens Capital City Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Machens Capital City Ford!

October 16, 2025

Dealership Rating

Employee Rating

The Machens guys are top notch. I can't recommend them enough. I gave Mike Gross a list of what I wanted and he found it for me. Kieth was great throughout the buying process. Shane I can't recommend them enough. I gave Mike Gross a list of what I wanted and he found it for me. Kieth was great throughout the buying process. Shane was extremely knowledgeable and thorough when we got to financing. If you want a car I whole heartedly recommend the Machens group. More

by wrightphotollc

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Keith Schoolfield, Michael Gross, Frank Ferguson

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Oct 17, 2025 -

Joe Machens Capital City Ford responded

October 15, 2025

Dealership Rating

Employee Rating

Answering questions, wasn't pushy, concerned with our wants..... my husband and myself along with my son purchased a vehicle. wants..... my husband and myself along with my son purchased a vehicle. More

by Robandsarah.becker3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shane Jackson

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Oct 15, 2025 -

Joe Machens Capital City Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Machens Capital City Ford.

September 29, 2025

Dealership Rating

Employee Rating

Everyone was very helpful, super professional and really seemed to care about me getting the car I wanted. Mike and Frank, the finance guys, everyone was amazing to work with! seemed to care about me getting the car I wanted. Mike and Frank, the finance guys, everyone was amazing to work with! More

by ktiffany40

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Gross, Josh Woodruff

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Sep 29, 2025 -

Joe Machens Capital City Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Machens Capital City Ford.

September 21, 2025

Dealership Rating

Employee Rating

Trustworthy dealership. Good people to work with. No pressure sales. Finance add-ons typical, explained but no pressure. Good people to work with. No pressure sales. Finance add-ons typical, explained but no pressure. More

by wannjl

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Austin Peyton, Steven Madewell , Rick Richard

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Sep 21, 2025 -

Joe Machens Capital City Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 19, 2025

Dealership Rating

Employee Rating

Excellent experience and very professional young men that will ensure your 100% satisfaction. Great to deal with people of character and integrity. will ensure your 100% satisfaction. Great to deal with people of character and integrity. More

by joe

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Thomas Barker

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Sep 19, 2025 -

Joe Machens Capital City Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joe Machens Capital City Ford are glad to have you as a customer.

September 05, 2025

Dealership Rating

Employee Rating

Damon is a top notch salesman. Does not pressure but finds out what you want and works to find it!! We have recommended him numerous times!!! He is the first person I sought wh Does not pressure but finds out what you want and works to find it!! We have recommended him numerous times!!! He is the first person I sought when looking for another car!! More

by Skd

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Damon Crocker

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September 05, 2025

Dealership Rating

Employee Rating

They worked with me well. All staff were helpful and friendly. Always made sure I knew what was happening All staff were helpful and friendly. Always made sure I knew what was happening More

by Ford Maverick Buyer

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jaden Keller

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