Shelby Post | Page 2
Service Advisor
Currie Motors Ford of Frankfort
9423 West Lincoln Highway
Frankfort, IL 60423
43 Reviews
Write a Review43 Reviews of Shelby Post
January 10, 2024
I was so pleased with the level of service I received from start to finish from start to finish More
Other Employees Tagged: Pete Porzio, Jeff O'Brien, Joe Klimek , Albion Balaj, Stacy
December 30, 2023
Has a pleasant experience buying out of state and completing the purchase. The sales rep Shelby is professional and responsive to all concerns and diligent with her work. If she didn't know an answer completing the purchase. The sales rep Shelby is professional and responsive to all concerns and diligent with her work. If she didn't know an answer, she would get it either from a manager or parts department. I was able to travel across the country, Gabriel picked me up from airport and drove me to the dealership. He talked high of the dealership and the 30 minute ride was another assurance. The exchange at dealership was quick and I was on road two days home with no issues. The vehicle has been a great family vehicle for us. Thank you much! More
Other Employees Tagged: Jeff O'Brien
December 11, 2023
Very friendly people. Sam Maali our salesman was very nice and great to work with. Sam Maali our salesman was very nice and great to work with. More
Other Employees Tagged: Jeff O'Brien , Albion Balaj, Keisha Booker, Sam Maali
December 11, 2023
Very nice dealership to work with. No pressure from anyone. Our salesperson Sam Maali was very helpful and made the purchase of our vehicle a breeze. No pressure from anyone. Our salesperson Sam Maali was very helpful and made the purchase of our vehicle a breeze. More
Other Employees Tagged: Jeff O'Brien, Andy Hamda , Albion Balaj, Keisha Booker, Sam Maali, John Trehey
October 17, 2023
Received outstanding customer service from everyone involved in the purchase process. Very professional staff, highly recommended! involved in the purchase process. Very professional staff, highly recommended! More
Other Employees Tagged: Cornelius Murray, Jeff O'Brien, Mario Yasin , Simon Perez
September 28, 2023
Very friendly and honest dealer. They listen what you have to say and they try to help you how much they can very recommend it. They listen what you have to say and they try to help you how much they can very recommend it. More
Other Employees Tagged: Jeff O'Brien, Diane Lejman , Khaled Mahmoud
September 04, 2023
Sales rep Sam and Sales manager were great! I got a fair price on my Mustang! I got a fair price on my Mustang! More
Other Employees Tagged: Jason Latif, Brittany Hasik , Albion Balaj, Sam Maali
July 16, 2023
From reviewing their inventory online to making an appointment and ultimately purchasing a new car everyone was professional, respectful and patient throughout the whole process. appointment and ultimately purchasing a new car everyone was professional, respectful and patient throughout the whole process. More
Other Employees Tagged: Mario Yasin , Khaled Mahmoud, Mohammad Yousef
June 10, 2023
We found the truck we wanted online. When we arrived at Currie Motors they pulled up the truck and we took our test drive. Everyone there worked to help us get this truck and make it a g When we arrived at Currie Motors they pulled up the truck and we took our test drive. Everyone there worked to help us get this truck and make it a good experience, including the finance officer! Kal was always available for any questions even on his day off. Great team at Currie Motors. More
Other Employees Tagged: Jeff O'Brien, Ali Rafati , Khaled Mahmoud, Simon Perez
May 24, 2023
My experience was filled with misleading and false information. I purchased an F-150 Lightening from this dealership. I drove over an hour to get to this dealer because it was the only one that was av information. I purchased an F-150 Lightening from this dealership. I drove over an hour to get to this dealer because it was the only one that was available in the area. I have heard rumors that dealers were making mistakes on orders so the buyers would not accept the vehicle. Then they mark the vehicle up $20,000 to sell it to someone else. I believe this is what happened with this car. After a month, they could not sell it at $20,000 over MSRP. They then lowered the price $10,000 and it sat on the lot for another month. Then they lowered the fee to the MSRP. We’ll sort of. They then spent $50 on a wax kit and added almost $4,000 for some sort of paint protection kit. They didn’t have that listed on the website. They don’t share that with anyone when you call to ask about the vehicle. I guess the goal is to get you to come into the dealership so they can wear you down. But again, I knew that before I decided to take the vehicle. I also brought a trade in. The vehicle I brought in blue booked for $8,600. They offered me $6,900. Here is the first sleazy trick they pull. They just say we will give you this price for your car. What they really mean is that they will subtract the taxes for the price of the trade in. They literally steal your tax savings from the trade in. This is where I first screwed up. Well that is not 100% true. My first mistake was thinking these are upfront people. I found the stereotypes of car salesmen being lying sleazballs is completely true with with everyone I did business with from top to bottom. Make sure you ask them and get it in writing what they are offering for the trade so you can make an informed decision. The second issue that happened was the salesman and the manager explained that a home charger was included with the electric vehicle that I purchased. They said all I had to pay for was the installation. That offer is only good if you purchase the lightning with the extended battery option. So either ALL of these salespeople are either ignorant about the products they sell, or they just like to mislead consumers. I look at the amount of cars they sell and I find it pretty hard to believe that a salesperson wouldn’t know all the options and how the process works. So now I will need to purchase a $1,300 charger if I want to charge my vehicle at home. I believe they knew exactly what they were doing. I can’t understand why they would do something like that. After all I will eventually find out and I will be angry. I am sure these things have happened to many other. I do have a bunch of attorney friends who would love to take something like this as a class action lawsuit. If you were misled by this dealership, please hunt me down. There is nothing that I would rather do but give these lying waste of human skins a taste of what happens when you purposely mislead people. More
Other Employees Tagged: Jeff O'Brien, Gina Rubar , Josh Othman

