Sigis Skirpa | Page 5

Great customer care! How great was to have a deal with Sigis? I came 20 minutes before stores was closing, he walked me through the options and we signed the deal same day How great was to have a deal with Sigis? I came 20 minutes before stores was closing, he walked me through the options and we signed the deal same day. He remained patient and professional despite the fact that he had to stay late on a Saturday. Also, this place beats the other offers in the area. More

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Overall Very Happy!!! My wife and I are very fortunate to have had Client Advisor Harold Blackwell help us with our purchase. We really appreciate Harold’s personality My wife and I are very fortunate to have had Client Advisor Harold Blackwell help us with our purchase. We really appreciate Harold’s personality, demeanor, and approach to aiding us buy a car, not try to sell us a car my wife didn’t want. He successfully helped us navigate through the selection and the ultimate order of her 2019 X3, exactly the way she wanted it - without compromise. Harold provided us frequent updates on the order status via text messaging. When the vehicle was selected, Sigis Skirpa - Sales Manager helped us negotiate the sales promotions running at the time to get the best deal on the car my wife wanted, which is always a plus and was greatly appreciated. (5 stars) The only part of the experience that lacked exemplary marks was with the finance department. I wanted to review and consider the additional extended warranties and service contracts, that we would be asked to review when we went to take delivery of the ordered vehicle, in advance. We eventually received the subject information before we went in to take delivery, but it seemed to require an inordinate amount of followup by me to ensure I got that information in advance. (3 stars) We are extremely happy with the sales experience at BMW of Catonsville, but feel we must rate the overall experience with 4 stars. More

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Had a good experience leasing a 330e We have been shopping at BMW of Catonsville for several years. Benn was very honest and straight forward. Hassan was also very helpful and made the wh We have been shopping at BMW of Catonsville for several years. Benn was very honest and straight forward. Hassan was also very helpful and made the whole finance process very fast. Great experience working with David Lee as a manager after negotiation didn't work with Sigris. Would suggest to Sigris to treat returning customers better than the way he treated us! More

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Great Experience at BMW of CAtonsville My husband and I recently bought a 530 BMW at BMW of Catonsville Benn Edwards made the process so easy. He was very knowledgeable about the car and My husband and I recently bought a 530 BMW at BMW of Catonsville Benn Edwards made the process so easy. He was very knowledgeable about the car and handled the entire process in an efficient, professional manner. We felt we received a good price for the car without a lot of haggling and games. It was a pleasure doing business with this dealership as well as working with Benn and Sales Manager Sigis. More

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Extremely Professional and Knowledgeable Team The Staff that I worked with were over-the-top professional. I was very impressed with the first contact with Harold Blackwell and through to the ulti The Staff that I worked with were over-the-top professional. I was very impressed with the first contact with Harold Blackwell and through to the ultimate sale, the financial process with Hassan Kholfi was very efficient, the BMW Genius Jon Saunders was very knowledgeable and answered all our questions; finally, to Sigis Skirpa assisted with a minor issue resolution with a rebate qualification. All were very professional but still enjoyable to work with. Again, I was pretty impressed. More

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Exeptional Professionalism. This was our 4th BMW purchase. We were treated with the utmost respect. Everyone was so kind and considerate. I usually cringe at the thought of bu This was our 4th BMW purchase. We were treated with the utmost respect. Everyone was so kind and considerate. I usually cringe at the thought of buying a new car, but never again. Our experience was pleasurable. A special shout out to Harold Blackwell. He was amazing to work with. Harold is very knowledgeable. He followed through in all phases of the deal. I just cannot say enough about this dealership. They are doing everything just right. More

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Wonderful experience to get my first luxury car I was excited to get my first BMW there with Joe. He gave me some good discounts and provided me the nice trade-in price for my old car. Since I‘m no I was excited to get my first BMW there with Joe. He gave me some good discounts and provided me the nice trade-in price for my old car. Since I‘m not US citizen and my work visa is shorter than the lease term,he and his manager Sigis helped out the neogotiation with loan department of BMW to make it enventually happen. Even though they comprimised to offer me two years lease which is shorter than usual 3 years,I‘m happy about that. The closing process with Hassan was very smooth and pleasant. Jon is also a professional technician helping the test drive and the final interior show. He‘s a so nice and gentle guy explaining everything in detail and answered a freshman‘s question patiently. They all took good care of me during the waiting process and never made me feel neglected. Luxury car,luxury service. More

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Positive experience and easy leasing process Benn is very professional, pleasant, patient and not pushy. He made sure that my new car ordering process was seamless and that there were no hurdles Benn is very professional, pleasant, patient and not pushy. He made sure that my new car ordering process was seamless and that there were no hurdles in returning my previous car. The dealership as a whole is very customer-service oriented. More

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Excellent Sales Service Throughout Purchased a new X3 and received excellent service. Thank you Joe for coordinating everything with friendly professionalism. Thank you Sigis for the Purchased a new X3 and received excellent service. Thank you Joe for coordinating everything with friendly professionalism. Thank you Sigis for the unbelievable pricing. Thank you Jerry for the favorable trade evaluation. Thank you Hassan for your efficiency in expediting the final paperwork. Thank you Jon for showing me the functions and helping with the projector installation. First class service and teamwork all around. More

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Excellent experience!! R.T. Odom was absolutely amazing!! He was patient, knowledgeable, accommodating and reasonable. I was extremely happy with my purchase and overall ser R.T. Odom was absolutely amazing!! He was patient, knowledgeable, accommodating and reasonable. I was extremely happy with my purchase and overall service. And I would highly recommend him to my family and friends for future vehicle purchases! More

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