Simo Bassi
Simo Bassi at Universal Hyundai

Simo Bassi | Page 21

Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.7
394 Reviews
4.7

394 Reviews

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394 Reviews of Simo Bassi

July 02, 2022

Dealership Rating

Good experience in paying off my leased Hyundai Sonata. All were nice and professional with ma. More

by HAMID CHEFCHAOUNI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raul Martinez, Alexis Ramos

Jul 05, 2022

Universal Hyundai responded

Hamid, Thank you for choosing Universal Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 29, 2022

Dealership Rating

It did take a very long time to get a decision about my car and of a new car More

by COLLEEN19722003
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Brian Cortes, Jennifer Cacciola , Luis Arevalo, darrin diaz, Errol Gillette, Yadriel Morales

Jun 30, 2022

Universal Hyundai responded

Colleen, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 26, 2022

Dealership Rating

Everyone was so nice and helpful and try to make you feel comfortable And also happy to make the best deal More

by LINAU18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 21, 2022

Dealership Rating

I enjoy the service provide at the dealership, however, the sales agent Luis N. offer a gift card of $40.00 not he never sent. I called him several times and email him twice. He just ignored it. I asked h More

by MARILYN.MOEINIAN
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera , Luis Narvaez

Jun 21, 2022

Universal Hyundai responded

Marilyn, thank you so much for choosing Universal Hyundai! I'm sorry to hear that you weren't fully satisfied with your recent experience. Please don't hesitate to reach out to me directly to discuss this further, I'd appreciate the opportunity to learn more and see if we can resolve this issue. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 17, 2022

Dealership Rating

I had extraordinary service from Justin! Not only was he knowledgeable, but he was also patient and understanding of my unique situation. Thanks to his kindness and consideration I was able More

by hleamiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Justin Salazar

Jun 20, 2022

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 15, 2022

Dealership Rating

Muy buen servicio y m atendieron bien y muy limpio la tiendas y la muchach More

by MIGUELITOELDELAPRECION
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2022

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 09, 2022

Dealership Rating

I give you guys a 10 Very courteous very clean very caring thank you for your fast service and delivery More

by RAYALEMANSR56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mustapha Bernannou

Jun 10, 2022

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 04, 2022

Dealership Rating

Came in initially just to browse at cars, but after meeting and working with Jason, he managed to find me a car that fit my needs beyond what I could’ve even expected. Dealerships can be a bit intimida More

by Alexalvarez34
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Sanchez

Jun 06, 2022

Universal Hyundai responded

Alex, Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 04, 2022

Dealership Rating

Mr Gillette was very nice, he got the car I was looking for, the staff was also very helpful. More

by TYMARJAYJUS4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda , Errol Gillette

Jun 06, 2022

Universal Hyundai responded

It's fantastic to hear that Errol and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 03, 2022

Dealership Rating

Their very attentive to all needs, Jason made sure I felt comfortable with my purchase! More

by TWISTEDPIZZAPUFF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Sanchez

Jun 03, 2022

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jason and our team, and we look forward to working with you again. Congrats on your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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