Simo Bassi | Page 22

Great dealing with our sales guy Chris Johnson and Sales Mgr Alexis Ramos. They went beyond to get what I wanted.❤️ Mgr Alexis Ramos. They went beyond to get what I wanted.❤️ More

by SIRIZARRY0603 Verified Customer Verified Customer

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I had a Santa Fe for 18 yrs, bought at this location and always received excellent service. On May 7th I bought a 2018 Chevrolet Stark LT; after been in your location from 3pm to almost 8 pm I left with always received excellent service. On May 7th I bought a 2018 Chevrolet Stark LT; after been in your location from 3pm to almost 8 pm I left with a dirty car. Your sales staff told me ,after I point out the car was dirty, in your dealership you do not detail/clean old cars as you do new cars. After I really showed them how disappointed I was with the service; they asked me to bring the car back and it will be clean. I took the car back and showed them a rusty area behind the driver area. I was so upset with all that happened on May 7th, that I didn’t notice that before. That was fixed after Jose from the Finane area told the Sales person Mr. Giovannie Sanchez, something should be done to fix it. I could not believe in your dealership a car wii be sold in that condition. To my surprise and dissatisfaction the car was never cleaned. I have never had such a bad experience investing thousands of dollars. My impression on your sales staff, and service staff, specially on Mr Sanchez is that he is not concern about a happy, satisfied customer. When a person buy a car from a dealer, it doesn’t matter if it is a new car or a used car. The customer should be treated the same way. People that I have shared my experience with, had suggested for me to report your dealership to the BBA. More

by GI44GI33 Verified Customer Verified Customer

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Attention was great, i had good advice and the inventory was one of the largest i have seen, i would recommend them due to their high standards they have. was one of the largest i have seen, i would recommend them due to their high standards they have. More

by Leonardo Fernandez Verified Customer Verified Customer

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Wonderful experience. Lois Narvaez is the best salesman. It was a great experience buying a car from Universal Hyundai. Lois Narvaez is the best salesman. It was a great experience buying a car from Universal Hyundai. More

by DLLETTERIO Verified Customer Verified Customer

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Excelente trabajo de parte de mi vendedor Carlos Román! Encontramos la mejor opción para nuestro presupuesto. Muchas gracias Encontramos la mejor opción para nuestro presupuesto. Muchas gracias More

by LABARCAVITTORIA Verified Customer Verified Customer

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I really enjoyed a lot getting a vehicle with them it is really very easy process. What i actually listen from my friends is they will bug back to get the vehicle but it doesn't happened in my case. I will really very easy process. What i actually listen from my friends is they will bug back to get the vehicle but it doesn't happened in my case. I will suggest people to get vehicles from here. More

by NEERAJ Verified Customer Verified Customer

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Miguel was very low key, and listened to what I was saying. Billy closed the deal perfectly, efficiently and without up sell pressure. Long drive but worth it. Love my new Kona! saying. Billy closed the deal perfectly, efficiently and without up sell pressure. Long drive but worth it. Love my new Kona! More

by SANDLILLY Verified Customer Verified Customer

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Great customer service,great price and overall the best experience love my new Santa Fe. experience love my new Santa Fe. More

by Eric Verified Customer Verified Customer

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Everyone was nice and there were no problems just a little time consuming as usual. little time consuming as usual. More

by RICKARLEO Verified Customer Verified Customer

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Tremendo trabajo y estoy muy satisfecho y lo recomiendo a mi familia muchas gracias por todo estoy contento mi familia muchas gracias por todo estoy contento More

by LUISDIAZMUNIZ Verified Customer Verified Customer

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