Stacy Hernandez
Stacy Hernandez at Andrew Toyota
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Stacy Hernandez | Page 8

Service Customer Care Specialist

Andrew Toyota

1620 West Silver Spring Drive
Milwaukee, WI 53209

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4.9
82 Reviews
4.9

82 Reviews

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82 Reviews of Stacy Hernandez

November 05, 2020

Dealership Rating
Employee Rating

Fast efficient and friendlyHigly rec ok mmended!I C Fast efficient and friendly Higly rec ok mmended! I C will ddefinitely be back. Clean garage and very easy transaction. They could use more parkin More

by Compositore Americano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andrew Akhahon, LINA SCHMOLDT , Dan Rogers

Nov 06, 2020

Andrew Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Service Manager Allen Good

November 04, 2020

Dealership Rating
Employee Rating

We love our Toyota Highlander and we have had the best service from Andrew Toyota, by far the best service we have had on any car we have owned. Thank you! More

by marthapaulybanning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2020

Andrew Toyota responded

Thank you, Martha, for sharing your thoughts about your experience with Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Service Manager Allen Good

October 08, 2020

Dealership Rating
Employee Rating

Great dealership. Clean, professional. Will go no where else. On time fast very transparent. Going to the dealership is no longer a chore. Great place. More

by TRACYMORAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 15, 2020

Dealership Rating
Employee Rating

The staff is courteous and thoughtful. The service department is efficient. The waiting area is huge and comfortable. I like the thoroughness of the inspection. Thanks for the cookies! More

by marvalenz63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 24, 2020

Dealership Rating
Employee Rating

They have always treated me well on my service visits at Andrews. I appreciate their respect for the customer and Timely repair record. The waiting area is clean and comfortable. More

by COEBERT6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 06, 2020

Dealership Rating
Employee Rating

Very unsatisfying service, Not sure if they did the recall service on my brakes the service mgr was not helpful I did not get a courtesy ride or a sanitizing service...it is COVID out here. More

by BOSSELEVEN
Recommend Dealer
No

June 06, 2020

Dealership Rating
Employee Rating

Positive Service Experience I brought my Corolla I for a recall, had a good experience in all respects. Everyone I dealt with at Andrew was courteous, and the repair was complete More

by jpacker53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Zeljko Blagic

June 02, 2020

Dealership Rating
Employee Rating

Best in town, 1 of my fvr8 dealers in milwaukee Recommending friends and family, Always friendly and helpful in any matter of sales and service More

by shakoneel
Recommend Dealer
Yes

Other Employees Tagged: Michael Oppermann, Zeljko Blagic, John Ferrigno, Mike Schmidt , Ken Davis, Brian Gunther, Jared Johnson

Jun 02, 2020

Andrew Toyota responded

Thank you so much for your feedback, we appreciate you and your business very much! The Andrew Toyota Team

May 06, 2020

Dealership Rating
Employee Rating

15,000 Check Up and Air Bag Review • Communications: Stacy set up appointment, friendly and upbeat. John Endlisch most helpful, with clear explanations in a courteous manner. For me, i More

by JACK57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Endisch

October 16, 2019

Dealership Rating
Employee Rating

Quick and Easy Most service centers won't take you without an appointment. Being overdue on my oil change they still managed to get me in and out in about an hour. More

by SPEN0712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2019

Andrew Toyota responded

We always do our best to accommodate every customer. Thank you for your business. All the best, Allen Good, Service Manager, agood@andrewtoyota.com, (414) 228-1450

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