Stephen Augustine
Stephen Augustine at Rallye Motors

Stephen Augustine | Page 36

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

Contact Me
4.7
511 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

4.7

511 Reviews

Write a Review

511 Reviews of Stephen Augustine

September 10, 2019

Dealership Rating
Employee Rating

I bought the GLC350e. A great to say a lot for them. They really Motors go deep down to the problem. I have delt with Louis Verderosa , and Stephen Paladino in sales and Stephen Augustine and Julia in se More

by asking1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Verderosa, Stephen Paladino , Julia Mika, Foreman Steev, and the other forman I am sorry i forgot the name.

Sep 11, 2019

Rallye Motors responded

Thank you for sharing your review with us! We are happy to hear that Stephen, Louis, and Julia provided you with such excellent assistance. We hope to see you again!

September 10, 2019

Dealership Rating
Employee Rating

Experience with Stephen Augustine Stephen Augustine is always very courteous & efficient. He is a pleasure to work with. Stephen always keeps me informed of the status of my vehicle. More

by FOAOTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2019

Rallye Motors responded

Thank you for sharing your review with us! We are happy to hear that Stephen provided you with such excellent assistance. We hope to see you again!

September 08, 2019

Dealership Rating
Employee Rating

Complete crooks I will never buy another’s Mercedes vehicle. I will never buy another Mercedes in my lifetime. Your dealers screw over the average brain dead rich xxxxxxx customers. I am not one of those. I act More

by PETER50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 09, 2019

Rallye Motors responded

Thank you for taking the time to provide us with your feedback. We are sorry to hear that you were not satisfied with your experience, we tried to assist you. Steve Augustine

September 05, 2019

Dealership Rating
Employee Rating

Seamless and excellent customer service At the moment, I don't recall my service advisor but he was attentive and did a great job representing Rallye Motors. I lived on the North Shore an More

by JSARCONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Banco

Sep 05, 2019

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

September 05, 2019

Dealership Rating

First year service Service and interaction were satisfactory. Upon arrival the reception was courteous. The door was opened for me and was guided as to where to go. More

by JJBEAUBRUN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2019

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

September 04, 2019

Dealership Rating
Employee Rating

Installed wrong parts They did not determine the correct repair and installed parts that were not needed to fix the problem. Car broke down again after they returned it to More

by J.GRAYBILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 09, 2019

Rallye Motors responded

Thank you for taking the time to share your feedback with us. We are very sorry to hear about your most recent service experience at our dealership. Please give me a call when you are next available in order to discuss this in further detail. Thank you, Stephen Augustine

September 02, 2019

Dealership Rating
Employee Rating

Great Service Advisors Over many, many years I have always been very impressed and satisfied with the service I have received from my Sales Representative Joe Plut and all More

by dilorenzoangeloj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Vachris, Ramiro Milian, Vincent Vetere , Joseph Plut

Sep 03, 2019

Rallye Motors responded

Thank you for sharing your review with us! We are happy to hear that Joe provided you with such excellent assistance. We hope to see you again!

August 31, 2019

Dealership Rating
Employee Rating

Service is always professional Service is always exceptional. My service advisor, Stephen Augustine, goes beyond to be sure that my service is done in a professional manner. I woul More

by MBDRAMMA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 03, 2019

Rallye Motors responded

Thank you for sharing your review with us! We are happy to hear that Stephen provided you with such excellent assistance. We hope to see you again!

August 28, 2019

Dealership Rating
Employee Rating

Very pleasant and professional This service center is excellent in customer service and technical expertise . They are always accommodating with a loaner car which is very important More

by RJOKHAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2019

Rallye Motors responded

Thank you for sharing your five-star review with us! We are happy to hear that our team provided you with such excellent assistance and we hope to see you again!

August 26, 2019

Dealership Rating
Employee Rating

Service I had problem with DEF sign for my Sprinter and they did a great job. I would recommend Rally Motors to all my friends and family. More

by SOOMER0707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2019

Rallye Motors responded

Thank you for sharing your review and recommendation with us! We are happy to hear that our team was able to correct this problem and we hope to see you again!

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