Stephen Elliot
Stephen Elliot at Hartford Toyota
Refer Me

Stephen Elliot | Page 4

Service Advisor

Hartford Toyota

135 West Service Road
Hartford, CT 06120

Contact Me
4.6
95 Reviews

Thank you for reading! Originally from Middletown CT, I graduated from MHS class of 2003, go blue dragons! One of my first jobs was as a detailer working for Middletown Toyota in the body shop. I always felt something when working with cars and people. Eventually I went to Technical School to be a technician in the Automotive Industry. This led me to where I am today, and I love every minute of it. I am now married to my beautiful wife Danielle who has brought our lovely Daughter Ava into the world. I like to spend my free time with my family doing activities such as going to the park, going swimming and sometimes just lounging around. If you have any questions, don't hesitate to ask!

Dealership Experience

12 yrs

Industry Experience

14 yrs, 6 mos

Specialties & Trainings

Fully Trained Automotive Technician and Service Adisor

4.6

95 Reviews

Write a Review

95 Reviews of Stephen Elliot

July 01, 2023

Dealership Rating
Employee Rating

I recommend the service department review all test that failed. I was surprised to find a report in my car that said my alignment failed. I didn’t know if it had been fixed corrected or watt. I had to call More

by Amy JacksonGrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2023

Hartford Toyota responded

Amy, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

June 28, 2023

Dealership Rating
Employee Rating

Courtesy, promptness, good job, detailed explanation of what services your car got. Good car wash!! More

by Pacoperu7779
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Janice Acosta

Jun 29, 2023

Hartford Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hartford Toyota! The Team at Hartford Toyota

June 20, 2023

Dealership Rating
Employee Rating

Steve Elliot is an EXCELLENT service advisor. He listens and advises. He explains and answers questions. I will continue to seek him out . More

by Davec024
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Chris(the mechanic)

Jun 21, 2023

Hartford Toyota responded

Thanks, Dave, for sharing about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

June 09, 2023

Dealership Rating
Employee Rating

Expensive items to service. Such as filters 100.00. Battery. 200.00 oil 125.00. More

by Frandoug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2023

Hartford Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Team at Hartford Toyota

May 30, 2023

Dealership Rating
Employee Rating

Clean modern well staffed always giving sound advice on service needs . Awesome video and inspections . More

by hondablueteam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2023

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

May 17, 2023

Dealership Rating
Employee Rating

Always courteous. Keep you informed. Very timely. That's why I keep going back there. More

by Freedom23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2023

Hartford Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

May 06, 2023

Dealership Rating
Employee Rating

Service charges absorbinant fees for every thing and do not liver up to service contracts or warranties. I find them to be so dishonest and rude that I would never use them again or never purchase a car at More

by Klemkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Wells

May 11, 2023

Hartford Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Team at Hartford Toyota

May 02, 2023

Dealership Rating
Employee Rating

U guys are awful, i will be going to a different toyota from now on More

by Oliviagpaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 05, 2023

Hartford Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Team at Hartford Toyota

April 25, 2023

Dealership Rating
Employee Rating

Very clean , friendly , and comfortable waiting area. Service representative was very pleasant and very courteous . More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Janice Acosta

Apr 27, 2023

Hartford Toyota responded

Thank you, Bob, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Hartford Toyota

April 24, 2023

Dealership Rating
Employee Rating

Had an oil change they treated my car like trash ,oil mess everywhere and oil leaking out of the bottom ,luckily notice this when I got home and reported the issue won’t ever go back for service again an More

by Miguel Paramo
Recommend Dealer
No
Apr 25, 2023

Hartford Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Miguel, and I understand your position after we had talked on the phone. We apologize that we did not provide the experience we strive for on your visit. The Team at Hartford Toyota

...
4
...

Dealership Inventory (93 Vehicles)

used 2021 Nissan Rogue car, priced at $18,212
2021 Nissan Rogue
used
Silver exterior
CVT with Xtronic
AWD
used 2023 Toyota Sienna car, priced at $47,997
2023 Toyota Sienna
used
Off-white exterior
CVT
AWD
used 2023 Toyota Highlander car, priced at $43,977
2023 Toyota Highlander
used
Red exterior
8-Speed Automatic
AWD
used 2023 Toyota Corolla car, priced at $22,885
2023 Toyota Corolla
used
White exterior
CVT
FWD
new 2024 Toyota Corolla car, priced at $24,929
2024 Toyota Corolla
new
N/A exterior
CVT
FWD
new 2024 Toyota Tacoma car, priced at $46,699
2024 Toyota Tacoma
new
N/A exterior
8-Speed Automatic
4WD