Steve Miller

I have been a Gates Toyota customer since moving to the area over 10 years ago. I love Toyota and all the employees at Gates have been amazing. From customer service, to salesmen, managers and service de area over 10 years ago. I love Toyota and all the employees at Gates have been amazing. From customer service, to salesmen, managers and service department. P.S. this is my 4th Toyota More

by SUNNBUMM0269 Verified Customer Verified Customer

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they did a good job trying to keep it simple and did well at that at that More

by DFOUST64 Verified Customer Verified Customer

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I really appreciated everyone I worked with at Gates Toyota. They were welcoming, friendly, and understanding to our situation. Toyota. They were welcoming, friendly, and understanding to our situation. More

by MISSNYS88 Verified Customer Verified Customer

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Jimmy went above and beyond his job to sell me this F150. He is very professional and personable!!! I will always come to Jimmy for any future purchase of vehicle. He is very professional and personable!!! I will always come to Jimmy for any future purchase of vehicle. More

by wisser9216 Verified Customer Verified Customer

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Ethan was great to work with, I highly recommend him. This is the second vehicle I have purchased from them. This is the second vehicle I have purchased from them. More

by SSKMCD123 Verified Customer Verified Customer

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Trent Jackson is always great to deal with and helpful in every detail. I enjoy working with him each and every time. Additionally, the service department is always terrific and look forward to continue serv every detail. I enjoy working with him each and every time. Additionally, the service department is always terrific and look forward to continue servicing my vehicle. More

by DTD2916680 Verified Customer Verified Customer

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Wow........wonderful people and a great experience for our new vehicle. Gates made this process so very easy. We drove over an hour after comparing dealerships looking for the same vehicle. They had th our new vehicle. Gates made this process so very easy. We drove over an hour after comparing dealerships looking for the same vehicle. They had the best prices, great communication, and the were able to locate the vehicle and added the features we wanted very quickly. Thank you Gates Toyota for everything. More

by mtulley Verified Customer Verified Customer

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I am pleased with the service I received at Gates Toyota. When the RAV4 I came to test drive had sold the prior evening, Tim and Sasha found another RAV4 for me that met my requirements. I am a very pleased When the RAV4 I came to test drive had sold the prior evening, Tim and Sasha found another RAV4 for me that met my requirements. I am a very pleased customer! More

by brian.carroll Verified Customer Verified Customer

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Mike Fahey and Trent Jackson were absolutely fantastic to deal with. Mike spent a lot of time allowing me to drive numerous vehicles so that we could experience the difference between all of them. Mike did deal with. Mike spent a lot of time allowing me to drive numerous vehicles so that we could experience the difference between all of them. Mike did not pressure me at any time to buy right now, and he was very informative about the vehicles we test drove. If he did not know the answer to something, he would find out. We went in on a day that we were ready to make a decision, Mike was off that day. However, Trent, who works with Mike, allowed me to drive another car yet, then we briefly discussed some numbers with one of the managers. The color car we wanted was not there, so I gave them a deposit and they had it there the next day. I was very impressed with everything Gates Toyota and these two gentlemen, as they made our car buying experience very pleasant. If you are in the market for a new or used vehicle, I HIGHLY RECOMMEND going to Gates Toyota in South Bend, Indiana on Ireland Rd. More

by PAPASMURF25485 Verified Customer Verified Customer

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Feel like I could've been treated a little better... It is my first car purchase felt as though my car should've been cleaned inside/out especially leaving a $500 deposit to hold it (had the time to do so is my first car purchase felt as though my car should've been cleaned inside/out especially leaving a $500 deposit to hold it (had the time to do so over the weekend). Also was handed the keys with only a quarter tank of gas 😒. Realize I'm not buying their most valuable vehicles and probably had to do a little extra work getting the loan for me but felt unimportant... Update: Sent an apology email but didn't offer anything in compensation. Also two weeks later I find out they had the wrong address on all my paperwork, good thing I noticed it and called the lending bank and dealership to correct it. More

by Sean Araya Verified Customer Verified Customer

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