Steve Miller | Page 2

I had been looking for a used Toyota Tundra for quite awhile when I seen one online at Gates Toyota that interested me. The last two vehicles I purchased were at Gates Toyota and have been nothing but ph awhile when I seen one online at Gates Toyota that interested me. The last two vehicles I purchased were at Gates Toyota and have been nothing but phenomenal. I appreciated the way I was treated the last two times and I felt confident if it was on their used car lot it was worth the drive to check it out. I just want to give a shout out and thanks to Delia the internet specialist and Mike McNally who took care of me through the process of purchasing the truck and Jason in the finance department. Thank you. More

by GPBUCKMAN2003 Verified Customer Verified Customer

Report | Print

Pleased to find a vehicle that met a majority of my wishes and to complete the purchase expediently. Everyone I delt with was very friendly. wishes and to complete the purchase expediently. Everyone I delt with was very friendly. More

by FAMINT Verified Customer Verified Customer

Report | Print

Overall a good leasing experience with Gates. Brandon, the salesman, was great! I do wish they would be more transparent about all available factory rebates on vehicles. There was some fuzzy math on thei the salesman, was great! I do wish they would be more transparent about all available factory rebates on vehicles. There was some fuzzy math on their offer numbers. There also were a couple of undisclosed items, that appeared on the lease at the time of signing that the small print on their website said there were no charges for - just watch your finances at this dealership. Otherwise service is good and staff is pleasant enough. More

by JRZWICKL Verified Customer Verified Customer

Report | Print

Everyone I dealt with when leasing my new Rav4 was super friendly and helpful. They worked with me to get the features I wanted and the price range I needed. Any questions I had someone was always there to friendly and helpful. They worked with me to get the features I wanted and the price range I needed. Any questions I had someone was always there to answer them. When I came in on my sales rep Mike’s day off, Trent stepped up and helped go through all the features of my new car without hesitation even though it wasn’t his sale. Would definitely recommend Gates Toyota. More

by melissaheine2017 Verified Customer Verified Customer

Report | Print

Mike and Trent were excellent to work with. Mike found the vehicle I wanted! They were able to give us what we wanted for our trade in the vehicle I wanted! They were able to give us what we wanted for our trade in More

by TINACARPENTER1115 Verified Customer Verified Customer

Report | Print

My service team was awesome! Got excellent service, professional and prompt. Toyota service is everything it needs to be. I use your service department both personally and professionally. professional and prompt. Toyota service is everything it needs to be. I use your service department both personally and professionally. More

by JANHILE Verified Customer Verified Customer

Report | Print

I was pleased with the service I received from Trent Purchasing or leasing a new vehicle is stressful and I knew what I wanted and did not feel at all pressured I believe I got a fair deal and appreciat Purchasing or leasing a new vehicle is stressful and I knew what I wanted and did not feel at all pressured I believe I got a fair deal and appreciated the fact that I did not have to go through a lot of hassle to get it! More

by MARIANNEPEREGRINE Verified Customer Verified Customer

Report | Print

Took care of me - easy buying process - whole thing took less than 1 hour - couldn't recommend them enough. Really happy in my new truck from them less than 1 hour - couldn't recommend them enough. Really happy in my new truck from them More

by CLAUSINGJOHN Verified Customer Verified Customer

Report | Print

Mike Mcnally is a absolute superstar. If you need to buy a new or used vehicle, I would highly recommend him and his superb expertise! a new or used vehicle, I would highly recommend him and his superb expertise! More

by JDWESTAFER Verified Customer Verified Customer

Report | Print

Knowledgeable sales and very efficient I put 4 stars instead of 5 because of poor masking by the staff. I dropped a folder off following my purchase and the receptionist wasn't wearing her I put 4 stars instead of 5 because of poor masking by the staff. I dropped a folder off following my purchase and the receptionist wasn't wearing her mask. I asked her to put it on before I approached and she claimed she couldn't hear me (there IS oppressive music playing all the time) and motioned me to come closer. No way! I placed the folder on the far edge of the counter and cleared out. I made special arrangements to meet with a salesperson who would observe masking requirements before the purchase and he was nice about it. But, frankly, I shouldn't have to go the extra mile to get workers to do the right thing. There were salespeople all over the property, inside and out without masks. I have a long history of good purchases and excellent service experiences. Otherwise, I would drop the business like a hot potato. More

by ZMUNN Verified Customer Verified Customer

Report | Print