Steve Riccardone | Page 31

The dealership is clean, kid friendly, and the staff is wonderful and knowledgeable. This is my second time leading with Dana. Very happy with the service. wonderful and knowledgeable. This is my second time leading with Dana. Very happy with the service. More

by drochford Verified Customer Verified Customer

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The worst service it took them 11 weeks to fix my brand new truck t new truck t More

by jkishi13 Verified Customer Verified Customer

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Professional and helpful dealership Took time to explain Professional and helpful dealership Took time to explain the suv features Salesman Nick was wonderful to work with Professional and helpful dealership Took time to explain the suv features Salesman Nick was wonderful to work with More

by angelobulone15 Verified Customer Verified Customer

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Jorge and Steve R. were wonderful. Clear and quickand helpful in getting my new car ordered and to me. helpful in getting my new car ordered and to me. More

by Cgiusto Verified Customer Verified Customer

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Mary was great. She knew exactly what I wanted and what I wanted to pay and made it happen. wanted to pay and made it happen. More

by Lisa1029 Verified Customer Verified Customer

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The dealer is clean and professional. Ryan the salesman is an honest gentleman. The finance person tried the normal dishonest tricks but I was able to call him out on it and he made right on the deal. is an honest gentleman. The finance person tried the normal dishonest tricks but I was able to call him out on it and he made right on the deal. More

by IDIONISIO Verified Customer Verified Customer

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I came in to see if I would be able to trade in my car and possibly get something different. Abdul was our salesman and he was knowledgeable and very helpful and he assisted us with finding what we wa and possibly get something different. Abdul was our salesman and he was knowledgeable and very helpful and he assisted us with finding what we wanted, at the price that was affordable for us. The next step was to go to financing. The individual, I believe his name is Anthony, who was working on our credit application was rude, demeaning, belittling towards us while trying to work out the terms of our loan. In all the years that I have been a customer of Dana Ford Lincoln, I have NEVER been treated like that by any member of their team. We were upset that this person would behave in such a manor while at work. Steve, the manager stepped in and he along with Frank were able to step in, help out and finish working with us. I appreciate Steve for stepping in to help us and listen to what our concerns were regarding Anthony’s behavior. Frank was awesome at expeditiously processing the loan paperwork and other documents that were needed and I applaud Abdul for helping us from start to finish. Overall, I appreciate the fact that despite the horrible encounter with the staff from Finance, the staff made a real effort to listen to us, help us and ensure that we left as satisfied customers. More

by jadex3 Verified Customer Verified Customer

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Professional courteous honest And pleasurable experience appreciating the team at Dana Ford for their patience and expertise appreciating the team at Dana Ford for their patience and expertise More

by thompson07871 Verified Customer Verified Customer

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Great service all around. Ching was great and so was Jesse will go definitely go back Jesse will go definitely go back More

by rpell94 Verified Customer Verified Customer

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Ryan was really easy to work with and personable. Would gladly come back for my next lease/purchase. gladly come back for my next lease/purchase. More

by Joe Hassett Verified Customer Verified Customer

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